The Bash Party Rentals and Sales

My wife and I did a super bowl party. We called the Bash for some ideas for games for our party guests. I have to say the customer service was exemplary! I spoke with Jill who was so knowledgeable about their games and gave me some great ideas. After discussing with her about my space and guest number, she steered me to corn hole, giant Jenga and ladder golf. My guests had a blast!
Her staff went over and beyond. Their normal pick-​up hours are 9a-​5p and I was initially concerned about not getting to the store in time. I got stuck in traffic and one of her staff members stayed a few minutes late on that Friday so that I could still get my order!
Thanks so much Bash! I will be using you again!

My fiancé and I decided to scale our wedding down and in the process received a credit from Bash. I was given a discount code and told I had a year to redeem and that was it. Well, normal people don’t have big events on the regular so I literally had to make something up to use the credit. I started engaging the Bash team about a week or 2 before the credit expired. I finally emailed over my order and refrenced my discount code. Come to find out, no one was available ¹²⁄₃₁ to take my call or confirm receipt of my order. A couple days later I receive a reply telling me how to redeem the credit. When the process didn’t work, I was told they had to get approval from Jill. She said I couldn’t use the credit because it expired and I had the whole year to redeem. If you’re judging when I used the credit, how do you make the final day for something a day when you’re out of office or you’re closed??? My thing is this: Don’t judge me for when I used the credit b/​c you gave me that window of time. I also started conversing with the company about redemption well before ¹²⁄₃₁ and they ALSO had a year to explain to me how to use the credit. Jill still refused to honor the credit. If anything, we were both at fault and I don’t see how they took any measures to retain a customer or took responsibility for failing to explain the redemption process. Oh, by the way, I officially became an event planner this past August and guaranteed them more business in April. Poor processes, poor communication and poor customer service. That’s how smalls businesses stay small. There are plenty of other furniture rental fishes in the sea.

We used Bash for a Howard + Brisk Bodega event during the MBA Conference. Even during a crazy weekend with some last minute changes they were extremely timely and accommodating. They arrived at the venue before we did and already had the furniture unloaded and set up! Everything looked very clean and the drop off and pick up were effortless. We’ll definitely be using Bash for future events and we recommend that you do as well! Two thumbs up!

I would NOT recommend this company for any Party Rental Services in the metro Atlanta area. I have rented from many companies in Atlanta and I have always been 1) Presented with an Agreement 2) If ordered over the telephone, notified of the Cancellation information over the telephone. The baby shower event I was hosting had been cancelled due to really bad circumstances with her baby. Therefore, we had to cancel the shower.
I was only given half of my money back… I am not satisfied with this outcome. I would understand if the event had been cancelled due to something else, but because the young lady lost her baby… On top of that I was not made aware of the Cancellation Policy since I ordered this over the telephone…
DO NOT RENT FROM THEM! REQUEST THE RENTAL AGREEMENT UPFRONT! I WOULD NEVER GIVE THIS COMPANY ANOTHER DIME OF MY MONEY, AND NEITHER SHOULD ANYONE ELSE.

Thank you Jill !! You truly helped us throw a BASH for my son’s birthday!~~

In TV things can be pretty crazy. I’m basically a business’ worse nightmare because of the constant changes. Jill took them like a champ and BASH came through and made our set gorgeous.
If you’re looking for top-​quality décor they’ve got it. While that’s obviously important I’d say it’s their customer service and communication that floored me.
I cannot wait to see the product on the air. Thanks, guys!