Tips & Toes Nail Salon

Wow. I did not see that other review before I came here. I try to be easy going, but it really wasn’t a good experience. I went for a mani/​pedi with a good friend I was visiting and two teenage daughters still in school did our nails. (I know this because they were talking about getting supplies at Target.) They were obviously young, too, because they bickered back and forth the whole time. I wanted to overlook that and forgive them because I knew they are kids, but one of them stole the foot scrubber from the other in the beginning, put it in my tub, and then the other girl grabbed it from my tub and used it on my friend. That was weird.
During my mani, she had me put my fingers in cold water and then didn’t do much to my cuticle besides cutting at them, and I was nervous because they weren’t warmed up with hot water or oil first. A few days later, my polish is off, and my cuticles obviously were not pushed down in the slightest.
Again, I try to be patient, but I would not come back here. The sad part is that their massage chairs are incredible… but I bet I could find that elsewhere.

I had a very traumatic experience on Nov 21, 2014.
I had my nails done Nov 5, 2014 by Jessica at TIPS & TOES NAILS @ 3500 Dodge St. in Dubuque, IA. Since then I’ve had two nails chip. The first one chipped on Nov 14 & she repaired it on Nov 17 (no charge). The 2^nd one chipped on Nov 19 & she repaired it on Nov 20 but did not put a nail tip on it and wanted to charge me $ 5. I told her that I wasn’t going to pay it because these nails are supposed to last a minimum of 3 weeks. She said anything over one week is $ 5 — u pay. I said I wouldn’t pay it and she insisted that I will. She grabbed my Android Galaxy S5 phone (purchased 7÷30÷14) and wouldn’t give it back. After I asked for it back repeatedly and said the phone has nothing to do w/​the $ 5, she still wouldn’t give it back. She threatened to call the police and I said «Please do». Then she said «You want your phone back, here it is» and she slammed it on the floor as hard as she could and said «There’s your phone». I picked it up and the screen was broke and it wouldn’t work. I called the police from next door. They came and questioned me and a lady who was having a manicure there and Jessica. Apparently, she (Jessica) denied all because the police stated her story was different from mine. The other employee must have said she didn’t see Jessica throw the phone and the other customer said she heard the argument but didn’t see her throw the phone either. The police accompanied me to US Cellular to get a replacement cost. I had to pay $ 660 plus tax=$ 701 for a new phone as it wasn’t insured. The police said they’ll turn all the evidence over to the County Atty and it’s up to him if he wants to charge her w/​Criminal behavior. I submitted a print out of my phone’s usage from US Cellular to prove that the phone was working up to that time. As it turned out, the county atty will not prosecute. I can’t believe that she might actually get away w/​this. UNBELIEVABLE!