Personal Edge

I have used Personal Edge for over 7 years for a chronic injury. I have been fortunate enough to have had 3 caring and talented therapists (and a few aides, too.) All of them have left the practice. What I have seen in the past 3 years of twice monthly visits has been high overturn with staff, lack of communication, and a general disregard for the patient by the office staff. The final straw for me was the 2^nd case of the office staff completely disregarding my time by not bothering to inform me (or my therapist) of insurance issues before my appointment. On my last visit I arrived, in pain, expecting treatment for relief, only to be shouted at from the laundry/​treatment room and in front of other patients, that my insurance cancelled all of my pre-​approved appoints the DAY before the appointment. NO apology for wasting my time, concern about how I was doing physically, or for my privacy. When my doctor’s office called to follow up, they were given a completely different story, and the office person/​aide asked if they should «contact the patient» as if to deny I was ever there. If you have attended here in the past with a positive outcome, I would caution you to look into who your provider was; there’s a very good chance they will not be there any longer. I can only imagine that these talented individuals felt the same complete lack of respect that I felt.

Great team. They understood my complex spine injury and gave me expert therapy. I would go back again if I ever needed to (although no one wants to need it!) I would recommend them to anyone in need of professional PT care.

Having had several sports related injuries over the years and needing PT to recover from surgeries, strains and sprains. Personal Edge is the best Physical Therapy provider I have used. They are truly hands on and make sure you’re doing your exercises/​stretches properly. At personal Edge there is always someone right there with you overseeing your program. I have been to other places where they watch you from across the room while attending to other clients. It is worth the wait to see them. I went to them after back a back injury It has been a year and their stretching & core program is great. Now my wife is seeing them for a neck injury and she can’t believe the results she is getting. Thank You Personal Edge.

This place is disgusting. The facility – if you could call it that – is old and outdated. Their therapy room is co-​located with the laundry room. Their equipments are definitely NOT state of the art, and just old!
People who are not familiar with physical or occupational therapy might think this place is excellent, but truly, it’s disgusting. As they are rendering service, they are also «multi-​tasking» to fold their laundry and making lunch plans. The therapists there might be friendly, but I definitely would NOT return to this place.

I have gone to Personal Edge for 4 sessions now. LeAnn is my PT. I came to Personal Edge thinking that I have a frozen shoulder. As it turned out my shoulder problem as caused by a new computer chair and terrible sitting posture. My arm was dangling without any support a few hours at a time with the new chair and all the weight of my arm was supported by the shoulder joint leaning in an awkward direction. Essentially my weight of my arms are tearing my shoulder joints apart.
In our first session, LeAnn massaged my shoulder and took out most of the muscle pain. We were able to isolate the area that get hurt at the end of the session. She tested out the level of my arm movement, get me exercises to strengthen my muscle, and the electric current therapy. By the time I got home, I was able to figure out that the pain was coming from my sitting posture (since she removed all other related muscle pain. It is very obvious when my pain come from once I sit in my computer chair). So I re-​position my computer monitor in relation to my sitting height. Now I am sitting straight up with my eye looking into the upper middle section of the computer monitor. My arm is much better supported now and the shoulder is healing. Sitting in an upright position is still mighty hard for me. My muscle at my back has to learn that it is going to be fact of life from now on 8-​)
We had 4 sessions so far and I have regain 90% of the motion in both shoulders. I still have one direction that is restricted at the extreme. But I am confident that I will be completely heal in due time.
LeAnn is definitely a great PT in my book. The people working there are pretty friendly. The only downside is that next week appointment is hard to come by. I am on the wait list this week, but I do have next week appointment set up.
My insurance (blue shield/​blue cross) cover PT but I have not seen the bill for deductible yet so I have no comment on the cost side.

Personal Edge Physical Therapy provides excellent service. They have been my go to Physical Therapy spot for several years now and I am always bragging about the great service I get there so much that my friends and family members are looking forward to an injury just to experience the service… well you know what I mean. They are professional, friendly, and more than helpful when it comes to insurance issues. The whole entire team is dedicated and committed to your recovery. It’s a great place to recover and share a few laughs.
Personal edge physical therapy… I heart you!

It literally is as good as it gets when it comes to Personal Edge Physical Therapy!
The staff are extremely professional and friendly. The therapists are miracle workers. They go the whole yard and some to get you feeling better and stronger every visit! The atmosphere is calm and comfortable! The whole establishment exceeded my expectations! And let me tell you, I have high expectations. LOL! I would also recommend to family and friends!
For your injury and/​or pain needs of physical therapy. I HIGHLY RECOMMEND PERSONAL EDGE!

Look no further if you’re in need of PT. This office exceeds expectations on every level, from the admin staff, the relaxed and friendly environment, state of the art equipment and the INCREDIBLE physical therapists you just cannot go wrong. They are ALWAYS on time, very efficient and they really get you feeling better. I have been a patient for a few years for a recurring injury and my husband has been a patient for several different post-​surgery regimens. They take their time and really want to see you getting better. I wouldn’t even consider going elsewhere even if I had to self pay for their services. They do however accept a wide range of private insurance carriers and plans which is awesome. They’ve even been feautured on Best of the Bay on KRON 4 news. 5 solid, glowing stars for this office!