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I would give it negative stars if I could. I took my forms in 2.5 weeks before tax day. I was told it would take 3 days maximum, but never heard back from them. I kept calling them but nobody ever answered. The few times somebody did answer, they told me they would give me a call back and never did. They called me at 9PM on April 14, asking me if I can come in to release it that night or in the morning. I’d already given up and was filing for an extension when they called. If I knew that taking my taxes to «professionals» was going to cause this much stress, I would have taken the time to do it myself. Never again.