I had the worst experience of my life! I went here for eyelash extensions. I was a little put off when I walked in side, very run down and they made me wait in a small room. when the lady started my lashes I began to feel the glue hit the inside of my eye. it burned but I figured it would go away. the next morning my eyes were red and a bit puffy, really hurt. I called the lady and she said that’s normal but it’s never happened to me before with previous lash extensions. as the day went on my eyes became worse and worse. I had to use baby oil to get the lashes off because the lady would not return my calls. I woke up the next morning and couldn’t open my eyes. I had to go to the ER and was put on antibiotics. The lady finally called me back and I told her what was happening so she said she would reimburse me. when I showed up they grabbed my arm and forced me into their employee room. they were all yelling at me, speaking in another language. the wouldn’t let me touch anything and acted as if it were my fault!!! they shoved the money in my purse and pushed me out the door. I have NEVER been treated so horribly as a costumer. Please do not go here and make sure you see the photos of my eyes.
Melanie s.
Place rating: 4 San Ramon, CA
This review is for only the eyelash extensions done by May. I initially went here on a Groupon and have been going ever since. It took two times before I found the right length I liked(my doing and not May’s). I have appointments booked for the next four months. May confirms my appointment via text. I’m very happy with how the extensions look and her technique. Pricing is excellent. There typically is no one at the Front Desk to greet you, so don’t be alarmed when you first walk in. Someone eventually comes out and takes you to a room.
Ken P.
Place rating: 1 San Leandro, CA
Bad massage in my life. I saw craiglist $ 40.00 for 60 minutes, th he lady charge me $ 50.00. Also sauna so cheap. I wait for 20 minutes still not hot, waste my time. Not a professional massage, they not post massage license at wall, watch out
A T.
Place rating: 4 Dublin, CA
Just got my eyelashes done, they turned out really good. However, I feel their communication is bad. Originally made and appt for 12:30, later that day around 11am received a phone call asking if I could come in at 2. Later at 12:10 received a phone call asking if I’m lost, because I am late. I told her I received a phone call that told me to come in at 2. Anyways I ended up getting there as fast as I could, and she helped me. The lashes turned out great! Would highly recommend it. But if you have sensitive eyes the glue does tend to burn!
Karen B.
Place rating: 1 Castro Valley, CA
Apparently, the eyelash gal– Mei, is just renting out space in their shop. I’m only lowering my rating because the business has been messaging me to remove my Unilocal review. The messages were unprofessional and gave off a suspicious vibe. I don’t understand why having a good eyelash specialist would give you any negative business for a spa… Anyway, I don’t think I’ll be back. The place seems pretty shady.
Chandra B.
Place rating: 1 Dublin, CA
Horrible place. When I enter no one was there and then out of the blue a female walks out and she asks me to pay first. She had literally come out of a nap. While giving me the massage she kept yawning a zillion times and I felt like asking if she wanted me to give her a massage. She did a so so massage and it was not even a full hour. And she demands how much tip I should be paying her. What a piece of shit is this place. Will never go again.
Michelle A.
Place rating: 5 Pleasanton, CA
My hidden GEM! I absolutely love this place. This review is extremely, extremely overdue but considering I have not officially began Unilocaling until this very moment consider I have felt the need to express my thoughts about Friends Day Spa for over 2 years now! If I could give them 100 Shining Stars I would. Wendy the owner is very compassionate and highly skilled in her practice. They know me by first name as I go as frequently as I can. They always accomodate me when I call or do a last minute walk-in. They have stayed after hours and have offered suggestions for additional services depending on the condition of my tension. All which are greatly appreciated and taken. It makes me feel at ease knowing I can come here with full trust and high expectations knowing that I will leave with a guarantee of sleeping well that evening. I have gone to many salons, day spas, and retreats for massage but I have never, ever found a place that has taken care of my needs like FDS. I carry alot of tension in my neck and back from work(sitting in front of a computer on an average of 8 – 10 hours daily), home, and previous car accidents I can’t begin to explain how many methods I have tried to lift the tension and cronic pain that occurs daily e.g. PT recommended excercises, chiro care, various style massages and products. I have expressed my concerns with the therapists at Friends Day Spa and they have taken time to know my needs and completely understand which areas to consentrate on. It is truly a great experience to know that if they feel that more is needed they will dedicate the time to ensure I leave feeling relieved and cared of. They are extremely affordable and have offered deals for myself and my referrals. The friends that I have referred have had only positive things to say as well. I feel it is important to mention that Thai massage is definately more intense than a Swedish Massage or Gentle but it is the firm pressure that is needed for my exact needs. I am truly grateful for my ongoing relationship with this spa and I will continue to show my gratitude for the therapists that work so hard to promote the health of my neck and back. (Concerned about the reviews written previously) I would like to comment on the cleaniness considering I have been going for over two years now and have had massages from practially every therapist there… I can confirm that everyone there takes good care of themselves and their clients. It is not an unsanitary environment but one that is welcoming. The therapists are lovely Asian women so the comment below mocking their speech I feel is extremely ignorant I have never had an issue communicating my personal needs despite any cultural differences. They are patient, kind and deserve respect nothing less. Love & Peace.
Julia B.
Place rating: 4 Dublin, CA
My husband and I have been going here for the last couple of months. Its nice how they remember you and what you like. Their Thai message is better than any sports massage, and they seem to have a knack for knowing what’s sore and how to work it out. Their staff is friendly, their prices are fantastic, the place is clean and painted with cheery tropical colors.
D M.
Place rating: 1 Dublin, CA
After reading the great reviews here on Unilocal I called and made an appt. First of all they want you to pay first and if you are using a credit card, they want the tip first too?! Unbelievable! I said I would reserve said tip until after my service… got funny look from lady. I needed to use the facilities before we got started, one restroom. A lady comes out, I go in and do my business. No soap to wash my hands… ugh! I’m directed to a room and in walks the same lady from the bathroom with no soap. I said«Oh you’re doing my massage? There’s no soap in the bathroom to wash our hands» «Oh you so peeky(picky) she says, uh no I’m not picky I just want the person’s hands that will be touching my body to have been washed after using the bathroom. You want massage or not? I did not want massage after that.
Anna M.
Place rating: 5 St. George, UT
This place is very unique with their massages and very effective. I took myself and my boyfriend here and we both were very happy with the massages that we received. I strongly suggest going here.