Dublin Veterinary Hospital

I have had to take my two of my dogs to Sage in Dublin for emergencies in the late even or early morning hours. I have always been impressed with the facility and the staff, always nice and attentive. I felt safe with them having my dogs and the care given. In one case, I had to have my dog put down due to bloat, the staff acted quickly to determine the problem and presented the options. Unfortunately bloat treatment was very expensive and would have meant surgeries for the dog, etc. and I couldn’t put him through that. But that is life and the doctor and staff were very supportive and understanding of the decision. I would go back to Sage anytime my regular vet was unavailable and there was need for urgent treatment.

We are so happy to have found expert, loving care so close to home. Dr. Chahal is the best! She treated our cat for diabetes and herpes with professionalism and compassion. We had an emergency today, with our sweet cat suffering an seizure due to dangerously low blood sugar. Not only did she make a housecall, but she rushed her to the hospital and stabilized her, saving her life! She always calls to check on her status after a visit. We couldn’t ask for a more caring vet! Mary, at the office is similarly kind and helpful. We would recommend this practice to anyone with pets in the tri-​valley area. We owe our pet’s health and happiness to Dublin Veterinary Hospital.

Dr. Chahal and her team are the best, and I will never switch. When my dog became very ill (because of diabetes), she and her team were able to stabilize her and restore her back to being a happy dog. In the meantime, Dr. Chahal educated me on how to provide ongoing care and to make sure the diabetes is managed. They saved my dog’s life and I am very grateful.

In my opinion, choosing a vet is one of the hardest things to do as a pet owner. From the moment I walked in the door I felt like we were treated like family. Each of the staff members as well as Dr. Chahal made me feel like they were treating my dog like she was their own. In addition to their welcoming and gentle touch with my dog, they have been price conscious of all of the procedures that were required for treat my very sick fur baby.
Dr. Chahal did not insist on doing additional procedures until she was sure they were necessary which is very comforting especially in an emergency situation. In that moment we just want the Vet to fix our animal and we’ll worry about paying for it later. I didn’t have to struggle with those decisions.
Additionally, Dr. Chanhal was aware of my concern with leaving my senior pet (who was very sick) overnight, so she encouraged me to take her home nightly and return with her in the morning rather than be hospitalized over night.
Did they ask me to muzzle my dog, yes. Did she like it, No. But it is for my protection as well as the staffs. Especially when you are dealing with a hurt, sick or scared animal.
To be honest I’m not a naturally trusting person and I feel like I have known the staff here for years.
The overall experience here as been overwhelmingly positive and I will be introducing my other dog to Dublin Veterinary as soon as I can.

If I could have I would have given a negative score. I was in search for a new vet closer to home. I took my 12 year old German Shepherd for a simple wellness exam. He has arthritis and that is all. His hearing was great and vision too. I should have listened to my dog when he began to act up by backing away from the vet and trying hard to get out of the room by pushing his snout against the door. He was muzzled for the first time in his life during a vet visit. Needless to say he cried the entire time and was miserable. I thought it was due to his age but he had been to another vet months earlier and was fine. The vet who couldn’t even look properly onto my dog’s ear especially his left one prescribed an ear wash and ear antibiotoc Tri Otic. She said it was for slight redness to his left ear. I thinking I was doing the right thing administered the medication 1 – 2 drops/​day in each ear (why? I am not sure) and one ear wash per day…3 days later he was completely deaf. He didn’t have any issue before the medication. I could walk over him and he couldn’t hear me. I clapped behind him and he had no reaction! I was beside myself. How could this happen? I read the insert AFTER I administered the medication which was prescribed and was never given a CONSULTATION. The insert says the medication may cause «temporary deafness in some dog (especially geriatric).» When I read that I wondered why the hell the vet would prescribe a 12 year old dog with such a medication. After doing some research I found that the cocktail of antibiotics in the medication cause the deafness and I couldn’t determine how. I contacted the vet and 2 days later received a call back. I was asked to bring him in again. Against my better judgment but out of desperation I did so. This time two vet techs had to hold him, he was muzzled and bolted through the door at one point. Again, the vet barley looked in his ear and said the medication «is in his ear canal and just needs to be absorbed.» I asked her why she prescribed the medication if it causes deafness and she looked dumfounded and repeated her self. I told her the insert clearly states that geriatric dogs have a higher risk. She looked puzzled and said «well now we know we have to given oral meds and not that (Tri Otic).» Really?
I had to take him to another vet his prior vet recommend. Thankfully he had a camera that he used to put in his ear which showed his ear canals were clear and showed no medication build-​up. So now I have a deaf pup. I paid about $ 100 for the horrible visit and another couple hundred to the other vet. By the way that vet said he had never heard of Tri Otic and only uses oral meds. My baby was calmer but frightened and understandably so when he went to his last visit. I hope to get her to stop to using Tri Otic, consult humans on possible side effects when prescribing their pets medication, an apology and my money back. I could use it to pay for the 2^nd vet bill.

Very happy with Mary’s tlc towards our dog, Dylan, and of course, gentle, yet thorough, Dr. Chahal…

I’m very confused about my experience here. I’m not sure how new the «Wednesday Morning Weekly Vaccinations» is, but it’s crystal clear on their website under «Community Services» — «Weekly Vaccination Clinic».
When I first called in, I got Mary on the line. She was VERY sweet and made me an appointment for the Vaccine Clinic Special for today (Wednesday). When I brought my puppy in for our appointment, Candie was the one helping me behind the desk. I gave her all my information, as a new guest, and let her know which vaccines my puppy needed. Candie brought my puppy and I into a room and presented me with the quote for the vaccinations. It was WAY higher than what I calculated from the information and pricing on their website. Not only was she trying to charge me higher for each vaccine, but she was also trying to charge me for the FREE Wellness Care Examination. It’s very clear on their website it states «A Wellness Care Examination of your pet is required and will be performed as part of any service provided. This is a necessary step in establishing a valid Veterinarian-​Client-​Patient Relationship as required by the California Veterinary practice act and is also in the best interest of your pet.» It’s clear on their website that this type of examination is done at no charge and also states «(This is required for any of the Vaccination Clinic services)» on their website. It’s a REALLY good thing I was worried about this happening and printed all the information from their website and brought it in because I showed her the EXACT information from their website and she looked at it like she had no idea what I was talking about OR was not expecting me to have been prepared and have that.
After not being okay with this much higher amount, Candie went back out the door and I could hear her talking to the vet saying «Have you seen our website?! Do you know what we’re advertising?!» This was so shocking!!! #1 This Vet Technician should always be up to date on what their website says! #2 I’m pretty sure she was just trying to pretend like she didn’t know or try to make the vet look bad for her mistake or because she got caught and I didn’t fall for it.
Am I really expected to believe that you do these vaccination clinics EVERY Wednesday and supposedly they’re SO busy you recommend to make appointments, yet I’m the first person who has ever come in wanting what you’re advertising on your website?! Either she was trying to charge me higher prices because she thinks I’m stupid or she isn’t doing her job correctly by staying informed on their services and website.
She came back in the room and said that the reason why she gave me that initial quote was because she thought I wanted the «Comprehensive Exam» which #1 I NEVER stated I wanted and #2 The paper said Wellness Care Examination, not Comprehensive Exam and #3 all of the numbers were wrong, nothing matched up. So she told me if I wanted to get just the vaccines done (which is all I wanted from the beginning) then I wouldn’t be able to watch the Vet administer them, they’d take my puppy in the back, and I had to stay in the room… Um… That’s the strangest thing I’ve ever experienced. I’ve had 11 dogs in my life, have taken them to numerous places for vaccinations, and never has my dog had to go where I couldn’t see them to get a quick vaccination. I’ve always been there to help hold the dog and they show me which vaccines their doing before they stick the needles in.
So after she takes my puppy and brings her back, she gives me a receipt that they did 3 different vaccinations and gave me a bill with the correct amount. So I paid it, I guess I’m just supposed to trust that they actually did all 3 vaccines behind the doors and didn’t just charge me for them. Then we walked out!
Yeah, not too happy. Mary was the most pleasant thing about this place. Other than that, I experienced: uninformed staff, prices that didn’t make sense, and an experience where I don’t even know if my puppy got what she needed.
Needless to say, we won’t be returning or referring.

Dr. Chahal is great! She was very helpful and informative when I came here for the first time with my 1-​year old Maltese. She was also very patient and accommodating with our Prince Charming especially when he was being very difficult with the shots. I will definitely be coming back! Thanks so much!

I have had pets all my life and been to alot of vets. Dublin Vet is the only place I will take my 4 days now. they have next or same day appointment s if needed and open on Saturday s. the staff and Dr are very professional and answered every question thoroughly. I am very particular about who treats my fur babies and Dublin vet is it. the prices can’t be beat. I don’t even mind the drive from livermore. thank you dublin vet. Bandit, max, maddie and Peanut (mary is her new best friend) are just as happy as we are.

Friendliest staff. They always remember us even when we haven’t been in in a long time. Open Saturday’s which is great.

I’m so grateful to Doctor and staff. Some serious issues were overlooked by my previous vet and now I feel very confident that these problems will be taken care of by Dublin Vet.

WOW. I don’t know about what that review given to Mary was about, but I personally have had nothing but excellent experiences with Mary, Candie and all the staff at Dublin veterinary hospital! My girlfriend’s dog comes to that hospital and the Dr is always extremely thorough and they always explain exactly what should be done. Being an owner of many pets (including a dog who eats everything), it is a huge sigh of relief knowing that if anything was to ever happen, I’d have somewhere to take my pets that I trust. ¹⁰⁄₁₀

Great experience! My cats had warms, and ear fleece, now they are healthy. The doctor is awesome! Nurses are caring and warm, good office culture!

Great experience. we are on vacation from texas and our dog was having allergies and hotspots so I needed to get him into see a vet. They were super accommodating and let me just stop in. Very knowledgable and reasonably priced. We were in and out. Highly recommend to locals.

I took my new puppy to see Dr. Cahal yesterday for the first time! She is fantastic. Mary was great and helped me through the introductory process. I talked with Dylan today and he was very helpful. The prices are very reasonable and you have several options in that area. I have decided to stay with this wonderful place for good. They are very customer oriented and it is obvious that they love what they do! I rarely posted on Unilocal and only posted if I’m very satisfied or very dissatisfied. This is a great place to trust you precious little sweethearts to. I found them through reading the UnilocalS and I’m very pleased as I was not rushed at all and got answers to every question.

Been coming here with our dogs for over 2 and a half years. We love the fact that she is always up front and honest with us and we have never been charged for anything that was not needed … We have been to a lot of other vets that love to recommend a bunch of unnecessary test that always ended up costing us a bunch of money ! Our Boxer and Pug actually love going to the vet. Lol … And we don’t even mind the drive beings that we live in Union City … Thank you guys so much …

Great doctors and outstanding staff. Very caring people that give outstanding loving care. So glad that we found a place that cares more for our pets and us than the idea of running lots and lots of expensive tests that are «to create a baseline» (code for drain our wallet).
It is so wonderful to be treated so well and see/​feel the loving care they naturally provide.

Pros:
The staff here is great. They are kind and clearly love animals. They were always happy to see our cat when we brought him in and were gentle and loving in the way they handled him and spoke to him.
The facility itself is nice enough. It’s always clean and there’s plenty of space in the waiting area.
The doctor herself was knowledgeable.
Cons:
Even though she may know what she’s doing I felt the doctor came off as a bit cold and uncaring. We have been taking our pets here since the days when Dr. Nagel was around and he always handled our pets in a caring way. He would pet them a bit to relax them and talk to them in a soothing voice. They would purr when he did this. My cat has never purred for the current doctor. She doesn’t do anything horrible, she’s just not as nice as the former doctor. I didn’t think much of it until my cat actually got really sick.
My cat suffered from kidney failure and it happened right at Christmas. The doctor said he would need to stay at the office for three days, then realized the third day was Christmas and the office was closed. At first she offered to come in herself that day to check on him and give him his medicine. Then she changed her mind and said she’d just send him home a day early. This happened in a span of a couple minutes and she said it all out loud in front of me while I was in tears about my dying cat. Now I’m not asking her to actually come in on her day off, but my cat needs something you can’t provide don’t start off saying you’re going to give him less than he needs. Just send me somewhere else. She did eventually set us up with an emergency vet, but I can’t believe her initial thought was to just send him home.
I just never got the feeling that she understood what it was like to have a pet who is part of your family. I ended up having to put my cat down and couldn’t stand to have her do it because I wanted it done by someone who saw what my cat meant to me and would be kind and gentle in that moment. She doesn’t even have tissues in the office to offer to people when they’re upset. Needless to say my other cat and our dog will be finding another vet.

AMAZING service, every time. I’m so pleased with Dr. Cahal and the staff, all
of them make me feel so comfortable and calm, I’ve had to have my puppy fixed, the surgery went great and they are so gentle. My dog also broke her back tooth in three and again, I brought her here, I trust them 110% with tinkerbelle. Always caring, sweet, and prices are the lowest you will find for exceptional service. Highly recommend this vet.

4.5 stars! Have been bringing my pups here for several years and the dogs are very happy customers. General health checks go smoothly. Emergency care for a broken leg was swift and the Dr spent plenty of time with me so I was educated and calmed, including at home care.
The staff is very friendly, and follow-​ups prompt.
Give them a try!