Chuck E. Cheese’s

Came here a few times for birthday parties. The last time I was there, will be the last time I ever come back. Staff was extremely rude, when they were present. It was almost impossible to get help from anyone, and when we did, their attitudes were awful. When the staff was dancing with Chuck E. for my friend’s son’s birthday, none of them were even smiling. I felt so bad for him. And my friend was unhappy with everyone as well. It is my understanding that she contacted corporate. There was NO management that night. Nobody held accountable for anything going on in that restaurant. Will never bring my children back there again.

I had my niece & nephew for the afternoon. We were looking for a fun place to have something to do as well as get something to eat. I’ve not been to a Chuck E Cheese in years, but had an idea what to expect. The best part … the kids had a great time with the games. Otherwise, I found many of the other comments to be very true.
When we walked in, you first have to check-​in as an entire family group and get your hands stamped. You cannot entire until you are all together. And, you must all leave together. So there is one lone guy who stands there checking folks in and out. (We did later get a big kick out of watching him as he was dancing on his own to all the toons when Chuckie appeared for somebody’s birthday party … he never left his post.) All other staff … wow … vacant, stressed to the max and not helpful. If you regularly visit, you have likely learned the routine, but otherwise you watch and observe others to learn the ropes.
Yes, the food sucks! The large pep pizza had a few pepperoni slices on it. Seemed like it was more of a medium size pizza than a large one. I thought I was eating cardboard and was lukewarm. Took forever to receive your food. I didn’t expect «gourmet» food, but for the price it should have tasted reasonable. The soda dispensing machines were broken. Tabletops and floors were dirty. Staff simply could not keep up or were too apathetic to try.
The games take a beating. Good variety for different ages. Each only take one token. The tickets they provide seem to be a less than what I remember. And the «prizes» … well, its the thought that counts.

This place is like a mad house!
Tables are all dirty. Kids are running out of control! Restrooms are super dirty. Not enough staff for so many customers!

Saturday night with two kids under four at a birthday party = insanity. I would never recommend coming here on weekend night but yet this place has some positive qualities. Kids love it and I do whatever it takes to make my two girls happy.
If you have anxiety about your kids in crowded places like my wife then don’t come here. The games are cheap along with the simple rides for kids. The kids loved the pizza as well. If I was planning a birthday party here then i would think about having the party at a time when less people are here. I did notice the attendant responsible for our group was very attentive and helped out. I really enjoyed that part of the experience. Another negative is the bathroom which reminded me of the smell and look of an elementary school. But, what can you expect from a place overrun by over stimulated little ones.

The reason we like to bring our children here is because the games are only 1 token. I always go online to print the 100 tokens for $ 20 coupon. Can’t beat the price. The food is gross but hey the kids like the pizza so whatever. The salad bar always looks picked over (I’ve only made the mistake of getting their salad bar once). The staff are friendly considering I’m sure they are under paid, and they deal with hyper kids all day. Can’t forget they have to alternate wearing that ridiculous Chucky suite lol.
My chief complaint is the prize counter. I’ve never been there and we are able to go to the prize counter and get speedy service. I don’t blame the staff, I just think the big-​wigs need a better system to help this process go smoother.

This was my first time in many, many, many years that I have been in a Chuck E Cheese’s. My son received passes for good behavior so he was so excited to check it out here. We were one of the firsts to arrive so we had the pick of seats to eat at and he had games galore to check out before more kids arrived. He had a fantastic time playing games, talking and playing games with other kids and really liked all of his loot. We got a pepperoni pizza which was actually pretty good. All the staff was very nice, calm, and helpful. When we went to redeem tickets I noticed how patient the staff is with each child picking out their prizes. This facility is very clean and well run. My son can’t wait to return he had a great time!

Things have changed in the 25 years since ive been here. No more animatronics and most of the games are quite literally throwing your money away. First time here with Grandson. Lots of dirty tables.

This is really a great place, they are just way to under staffed. Nobody is ever available to fix games or dedicate themselves to one specific job. Long lines when waiting to get prizes etc etc. Other then the under staffing, the place is great. I actually thought the food was pretty good and I can refill my cup all day long! Staff member at the door won’t allow anybody to leave so it’s very safe.

I took my 2 year old daughter here. She enjoyed herself on the kiddie rides – even tried to hang in the big kid section, because she’s adventurous like that. I kindly guided her back into the toddler world. Anyway, Chuck E Cheese is cheap, there is no entrance fee and 1 token is only $ 0.25. That’s fair to me. I don’t like when they have Chuck E dance and another staff throw the free tickets (or «make it rain») at/​on/​over the children. I don’t think it’s fair because my toddler can’t compete with the bigger kids. I appreciate the free tickets but they should find a better way to do it. The march, dancing and singing is cute though. I will give them that.
Another dislike is the tunnel in the baby/​toddler area. My toddler can’t climb up in there. My 2 year is not short for her age and she still can’t manage to get up there without my help. It appears to be designed for ¾ years and up. That’s my best guess. One last complaint, slow service at the prizes counter.
The food, I didn’t try it so I can’t tell you. Besides, we are vegan. The only thing we could have is salad, cheese less pizza (unless we are allowed to bring our own) and possibly the fries. Anyway, I like Chuck E Cheese and I’ll continue to take my daughter until we find better options. I would love for Monkey Joes to come to Ohio one day! Until then Chuck E Cheese it is.

I hadn’t been to Chuck E Cheese since I was a kid (I’m 33 with a 2-​yr old son as I write this review). Reading the other bad reviews before I took my little guy, I’m like, «C’mon people… it’s Chuck E Cheese. Of course the food sucks!»
So yeah… the food really sucks! hah! Seriously — it’s bad. I didn’t have the pizza. I tried wings (bad), mozzarella sticks (ehh), and got my son some chicken fingers and fries that… well… they probably bought them at Kroger or Giant Eagle and microwaved them.
But so what?! If any clown goes to Chuck E Cheese for the elegant cuisine, you’re highly misguided, or perhaps another rat, attracted to the big mouse on the sign.
The kids rides were great fun for my 2-​yr old son, he had a blast, and all the other kids there seemed to be having fun, too.
I ask in closing, where else can you go in Columbus to get a similar experience for your kids? I say, there’s a reason why it’s still in biz.

Kids love it! For a cute birthday party or a kids day out this is the place. The games are only 1 token. This is a plus because children can feel independent and put the tokens in themselves. My 2 year old got the concept of 1 token really quick.
They removed the area for smaller children. Not sure why this section was taken out because it was great for children 2 and under. There was no fear that a toddler would be ran over by a older child. Hoping this is just temporary.
They offer food items such as pizza, wings, hot dogs, salad bar, and sandwiches. The menu also lists the calories for each item for those watching their weight or calorie intake.
Overall a nice place for kids to let loose. They also stamp your wrist with a number upon entry. This number is a security measure to keep children safe. It matches adult to child. Before exiting a staff member ensures the number on each child matches the adult they are leaving with.

Overall it was nice to take the kids there. Their reviews would all say AWESOME… Im a little older then 3 though :)
The pizza was good.
The games are fun.
The lady did give us free balloons so SCORE!
One HUGE problem though the tubes are made for children that are like 4ft and taller! My daughter cant even go up in them unless I decided to take one for the team and crawl up as well lifting her up every step! they should have designed something for 2 year olds to be able to climb up as well.

Okay — let’s be clear here — this is a place full of screaming children, and no doubt stressed out and underpaid staff. The food isn’t gourmet, the games are meant to take a beating, and give kids an easy, quick reward.
That said — the staff have mastered watching kids underfoot (and parents chasing their toddlers) all with a smile on their face. The girl at the counter rocked — and hooked my boys up with free balloons, and she was swamped (lines at the front counter and the prize counter — only one girl working it).
The pizza is better than frozen, but they have pepper and Parmesan cheese at the table which helps, and my boys love tearing through the place. All in all — it’s okay for the money, but let’s be honest, the place is for the kids, and they’d give it five stars.

I agree with David P.‘s assessment of the staff – they’re not at all quick or courteous. But let’s face it: this place is generally a nightmare for adults. It’s usually filled with sugar-​drunk kids, the food is mediocre at best, and everything is overpriced. But you’re not coming here for a date; you’re coming here to give your kids some entertainment. And from their perspective, this place delivers in spades. Bring your iPhone or Blackberry so you can entertain yourself while the little ones happily run amok.