Draper Family Practice

I don’t know what the fuss below is about, but I had a great experience here. I’m from Vegas and I needed a Medical Evaluation form completed to give to the DMV. I called on the phone and the staff was really quick to help me with it. I drove in without an appointment and they got everything faxed over and completed within a matter of minutes. Something that may have taken a matter of days was taken care of in a matter of minutes. They were very efficient and quite friendly. (even to me, and I tend to have a stern demeanor). They deserve commendation for such professional friendly service. :)

Never been more rudely treated by an office staff. WIll not go back. Will not recommend. Doctors will not talk to you on the phone — ever! Even if you have seen them very recently. So don’t bother calling. Always though Carlie was great, but won’t try to get through the office staff again.

I went to another doctor prior to DFM with a rash on my neck. He proceeded to tell me from 4 feet away that I had shingles, said he was «pretty sure» feeling uneasy about the diagnosis I called DFM and made a appt. The doc put in gloves got close and decided to test it. Thanks to them I was diagnosed correctly and given the proper medication. They took the time to figure it out rather than «quess» what was wrong. The entire staff, doctors and nurses were amazing. I would recommend this office to anyone that wants people who actually care.

It is true sometimes you get a message machine and it takes a bit to get a call back, but honestly I can easily overlook that fact because they are so darn nice and friendly. Rarely do I wait, and you can even see Carly for your yearly girlie exam. Everything in one mellow, quiet, laid back office, yes please!
As a side note if you need a dr that is going to call you to remind you to pick up a prescription, or that you made an appointment this might not be the office for you. It is small and run by a limited staff which keeps prices low which is great for me personally, but might not be for everyone.

Hi. I have been going to Draper Family Medical since 2003 – 2005 when it was owned by another doctor. I loved it. Then this office went through two more doctors. In 2009 ir 2010 it was owned by a new doctor, Dr Oremland. Carly Hamilton was there as a PA. She is awsome. Dr Oremland left and ive been seeing Carly Hamilton. She is the most knowledgable and professional Doctor ever. She is kind and really cares about the patient. Sadly, Carly Hamilton’s staff is the most inept and unprofessional staff I’ve ever seen. The «nurse» Brynn, (not sure what her professional title is) has written my prescription and left off the date on the prescription … Therefore I could not get my prescription filled. I had to go back when I could get someone who would be there to get another prescription filled out correctly. I took that one and she had left off my last name AND my birthdate. It’s very frustrating. So when I pick up my Rx, I have to make sure it’s correct. I’ve also been treated awful by the new office bill collector that works in the back, but unfortunately she sits in the receptionist area at times. Her name is Nancy. She is the epitome of the worst personality to deal with people who are sick, depressed, ill in any way that walks in a doctors office expecting to be treated kindly and with respect. She is a caricature the nightmare office helper. I had an appt yesterday for a consultation only to discuss a new Rx I have been on. As I came in the bill collector, NANCY, who has NO interpersonal skills was at the receptionist area. I was on time, she asked my name which I gave her. She looked up my file and said, «so your insurance is still Blue Cross Blue Shield?». I said, «No, I don’t have that insurance.». She would not look at me or smile or say a word. Then she said that she was looking at another «sherry».
I said there is someone else with my same name? She wouldn’t answer me.
She finally found «my» file. She said I owed $ 18.00. I said Ok. She said you will need to pay that before you can see Carly. I had only my keys, and my driver’s license with me. I said I didn’t bring any money but could pay it later… She said she had to have it right then or I couldn’t see Carly. I live 50 miles away and couldn’t go home get $ and come back before they closed. This appt was very important as Carly has put me on new medicine and I have been having some side effects that needed to be addressed. I told her I’d pay it later. She said she would re schedule me. I told her I needed to see her now. I understand her wanting to receive payment. I always pay when I come in. I didn’t know I had 18.00 due. It’s no problem but I didn’t have my money or card with me.
She was relentless and I left very upset. saying in my car and cried. I called to speak with Carly… she wouldn’t let me speak to Carly. It’s not that she wouldn’t let me speak with Carly, but her rude voice and 100% unprofessional attitude. Brynn called and I told her I am getting a new doctor. Carly Hamilton is wonderful and it breaks my heart that her office staff is grossly inept and not helping her business.
Her staff are rough and do nit belong in a professional office dealing with sick people that need medical help not bullish behavior.

I’ve been going to DFP for almost two years now. Sometimes I want to make an appointment just so I can hang out with the awesome doctors, nurses, and the receptionist. Everyone is extremely kind, patient, and willing to joke around. Everyone is very knowledgeable and basically just plain awesome. Dr. Oremland in particular is probably the best doctor I have ever met, and I’ve met a ton. He’ll also teach you a bunch of random facts while you’re being examined.
Appointments are not hard to get — most of the time I can get an appointment the same day I call in, and if not then it’s always within a week that I am seen. Usually the doctors are in the exam room quickly, and they’re willing to really listen and talk about different medical options, unlike some doctor’s offices that make you feel like you’re on a conveyor belt of healing.
I may never leave Draper just because I’ve finally found the best family practice in the world.