My son loves chicken stars! This Carl’s Jr. is so far the best in the area for fast food we feel. Very clean, nice environment, and nice staff.
Gus J.
Place rating: 3 Los Angeles, CA
Nice location. Friendly and fast. Charbroiled burgers are the best. Do not try the fish sandwich at any location. It’s not good at all. Other than, all is good.
Oscar R.
Place rating: 3 Rosemead, CA
Team members are really nice but I’ve had errors on my orders several times. As I write this right now, I’m parked in a parking spot while waiting for my drive thru order. They seem to like to do this a lot to ensure their averages for drive thru orders stay low. Really annoying because I’m sure they would go faster if they knew time was ticking. I wish their receipt offered a survey to report this!
Jacky G.
Place rating: 5 Downey, CA
Ashley was great. She’s an example of what customer service should be. Love this place.
Alex R.
Place rating: 1 Downey, CA
I have been here before and the food was decent enough to eat but this time the food was horrible and gross I almost threw up the guys who are making this Burger need to put a moderate mayonnaise teriyaki sauce but no they put so much mayonnaise that it took a whole napkin and I had to take a piece of lettuce just to clean it up because it was just so gross I couldn’t even eat the burger after a couple of bites I was done there fries taste really horrible, if anybody checks Unilocal incorporate you guys need to check your workers this is bad for business but then again this is corporate. i can tell you this much I’ll never come here again!!! beware when you order cuz this is really disgusting I mean if you love a lot of mayonnaise in your burgers then by all means enjoy I wish the employees EAT the Burger just the way they serve it to us which I doubt that very much!
Adriana M.
Place rating: 1 Downey, CA
What a terrible drivethru service, they took my payment and asked me to go around and wait in the parking lot, get it mind that it was a Saturday evening warm day, I got out of the car because I started to sweat and went directly to the counter where I found out that another lady(senior) was waiting for her food that she ordered from drivethru!!! Omg, instead of giving us our food they were completing other orders, so was the meaning from us ordering from drivethru, never go back to this place again, and they will be probably removed my post because I noticed that there’s another one similar as mine place in «…not recommend…»
Angie G.
Place rating: 1 Bell, CA
Horrible No service at all! Went drive thru Saturday night 6⁄27 waited no one answered pulled up to the window seen two people honked no answer called they completely ignored us. I called to see if it was open, got an answer yes they where open only drive thru but yet no one answered the drive thru! Very upset had to drive to another location! Never again will I go there!
Beatriz V.
Place rating: 1 Downey, CA
Pretty awful experience they got my husbands order wrong twice… The times that he went to complain they am gave him an awful look… Idk probably not coming to this Carl’s Jr. again!
Rosie S.
Place rating: 5 Paramount, CA
I love this location came here several times and what I love is some of the crew members were nice not rude or mean. …from what I remembered ordered the green burrito. taco salad it was delicious some Carl’s Jr’s I have been too were so scrappy this one just beats them all
Cody B.
Place rating: 3 Los Angeles, CA
Full ipdate pending but lets just say pleasant big changers. I went from a 1 star to a rating to a 3 ½ to 4 stars. Will write full review after I finish eating! Yum
Liz S.
Place rating: 2 Downey, CA
They take forever to serve you and will ask you ALL the time to pull around and park and give you half your food so by the time you get the rest, the other half is cold! Food is fine, service is not.
Alfredo O.
Place rating: 5 Bell, CA
This Carl’s jr is probably the best one I’ve been to in the area its clean and the service is excellent and management is the best here. Food taste great always and they always get my order right. I would really recommend this place to anyone around the area.
Stephen S.
Place rating: 5 Downey, CA
In relation to a lot of other Carls juniors, especially since I always have to go to this one from the bell location, it’s really nice here. Here’s why: 1. For the most part you pretty much always get your order right, that means a lot to me and it should to is well. 2. If they make any mistakes, you get compensated for it unlike a lot of other places. 3. When you have to wait in the front for anything you get coupons and they’re pretty nice coupons like an actual dollar off of anything. 4. Location is well kept. a lot of Carl’s Jr restaurants seem to suffer in this department not this one. 5. the manager really give a shit. he will actually come by and see how you’re doing, that means a lot to me and it should to you. So when you’re going down looking for Carl’s Jr to go and you can choose between the bell location or the one further east really consider which one you want to go to for better service
Melisa F.
Place rating: 1 Norwalk, CA
Y do u keep coming back here??? My hubby ordered a snickerdodle ice cream sandwich. They don’t give it to us with the order, so half way thru our meal we ask about it. It’s coming out they say. 10 mins later… Nothing. So we ask again. Same response. 10 mins later, she comes to say that oops, they didn’t have any, because someone forgot to bake themes night and comes with an expired coupon to make it up. Uhhhh, I don’t think so. I ask for a refund and have to wait another 8 mins…
Lindsay P.
Place rating: 4 Los Angeles, CA
A quality fast food experience in the myriad of options on Firestone in Downey. Perks: electro charging station for vehicles. Surprising: no drive-thru.
Skye R.
Place rating: 4 Downey, CA
Chow sure loves him some $ 1 spicy chicken sandwiches… this Carl’s is nice and clean and good service, but it gets packed and noisy for lunch so i just order my Spicy Chicken Sandwiches and roll back to work…
Mark S.
Place rating: 5 Studio City, CA
Best looking Carl’s Jr.
Nick F.
Place rating: 3 Downey, CA
This particular Carl’s Jr. seems to work the drive-thru quicker than the walk in dining area. I usually wait from 10 – 20 minutes to receive my food — be it dine-in or take out. I’ve came across the manager quite a few times; he’s a friendly guy. This Carl’s Jr. location is alright; just get a bit frustrated at the times between ordering and eating.
Alexander M.
Place rating: 1 Downey, CA
Avoid this Carl’s Jr location! I used to go a couple years back when it had just opened up and it was not a problem. This time that I went the service was horrible, very slow as well. To start off, I go to the restroom and it’s filthy. There is no paper of any sort, i find empty Hennessy bottles in the stall and where the paper belongs, and it is all tagged up with graffiti. Then an employee there sits her son at my table where I had my cell phone and order number while I get up to get my soda. She leaves him there and she starts her shift, so I had to get another table then when she comes back I get the wrong order, her manager charged me more for a shake that I did not even order. I left a comment card hopefully someone comes and inspects this location asap.
Gloria R.
Place rating: 5 Downey, CA
I came here yesterday to grab a quick bite to eat. I had a coupon and decided to get the 2 Western Bacon Cheeseburgers for $ 4. As I pulled into the drive thru window the guy was super nice. He told me to keep the coupon because it was a special already and to use it next time! They made sure the rest of my order was correct(special order for my picky son!) and I was off. The food was good and finally a place that can get the order right the 1st time! Yay!