If I had to be a fan of any particualr Foever 21 store, this location would be it. They are one of the larger stores, and their plus size department is better than any other in the city of Atlanta. They have truly cute things in the larger sizes and some of the things that you’d only see on their website. The lines are gonna always be long at Forever 21, but generally I lik up with some other over 40ish lady standing their either buying cheap tanks at $ 2.90 each or waiting for their kid to bring their purchases up to the register. Fitting rooms ladies are still helpful and I’ve never had a bad customer service experience here.
Miya T.
Place rating: 2 Stockbridge, GA
Only 1 cashier working, even though the line was long and there were other staff in the store. 2 employees looked at the long line and turned away. 1 customer actually walked out the door. Customer service needs to be valued more.
Bailey K.
Place rating: 1 Atlanta, GA
Really not a good forever21. Sales associates are rude, and look like they hate their job. Music is definitely too loud, but the clothes are organized and the store is huge. After all, they did take over BORDERS space when they left.
Alicia E.
Place rating: 2 Atlanta, GA
Appalling. The music in the store is way too loud. The people that work there often look like the just rolled out of bed. They sell damaged merchandise as new. When I went to exchange a damaged item I was told that I couldn’t return it because it was damaged. After trying to explain to Krista why I was exchanging. She became hostile. Speaking with her hands, rolling her eyes. I have never experienced such horrible customer service. Buyer beware. Thoroughly inspect your clothing before purchasing or you will be left on the hook.