Holiday Inn Express & Suites Dothan North

Do NOT stay here unless you like pink mold in your bathroom, a musty smell, do-​it-​yourself accomodations, and things needing repair. We normally stay at Hampton Inn but it and the Hilton were both booked up and this Holiday Inn Express had availability. Now I know why. The room was sweltering hot when we arrived since the a/​c unit wasn’t turned on, despite our reservation. There was hair in the shower drain, pink mold in several places, a hole in the refrigerator shelf, brown stuff smeared on two bathroom walls, and no bedding available for the pullout even though we specifically stated we would use it and needed it set up when I made our reservation hours earlier and directly with this Dothan AL location via phone. To top things off, the toilet had some paper fragments sitting in it and when I flushed, it overflowed. There was no maintenance available and we were told there’s only one person to service the entire, sold out hotel after 4:00pm! Luckily someone didn’t show for their reservation and changed rooms at 11pm to another sweltering room with a dirty bathroom. A manager never arrived the following morning and we were only given $ 35 off! I filed a corporate complaint and had to call back only to find out this Dothan location told corporate they apologized to me via email but I NEVER received any email!!! One month later Corporate promised reimbursement. Avoid this location if at all possible since their local management, cleaning, and maintenance practices lack quality.

Stayed here Dec 2014 after Christmas. We generally always stay at Hampton Inn on our trips. Three kids, two adults. We get the suite. During this stay the desk staff was friendly and check in was great. In the morning, we went for the breakfast at about 8:50. Wow! They were about to close up shop! The lady was very nice making sure folks got what they needed though. I thought he breakfast was actually better than the fare we get at Hampton. Kudos!
Now, why three stars? The room. This particular hotel must be a few years older. The shower was stained and there were a few hairs left over from another guest! Yuck! A little mold action, but not too bad. I found the pillows and bed too hard. Linens and towels seemed worn. Although it was okay… Everything seemed «tired»… I think this place is due for a facelift before I will return.

My stay at this HI express was for business and was a very nice property. Service was friendly, and property was very clean. Room was clean. Didn’t have HBO… Just standard cable.
I judge hotel by their showers and the pressure. The pressure was very good.
Breakfast was an A+ as is usually the case at HI express.
Will stay there in my next visit to Dotham.

Would be 5 stars if the bed was more comfortable. Suite room was spacious with a fridge and micro and sofa bed. Shower was hot, consistent on temp, with wonderful water pressure. Doors don’t slam and nothing about this hotel kept me awake. Desk staff was very helpful with every request. Breakfast was wonderful too.

The room was clean and comfortable. The shower could have had a bit more pressure.
The breakfast was awful. Rock hard English muffins, flies circling around the food, two sorry bananas were all that was available for fruit.
On top of all of that the fire alarms malfunctioned at 800 am and the weren’t fixed until 845. Ear splitting buzzers going off ever three minute in between making my working morning absolutely unproductive.
Next time I will try somewhere else.

Hotel is clean, stay here about 4 to 5 times a year for business. Pool is fine with separate shower head to wash off, two internet computers in case ya leave the laptop or tablet or phone at home. Gym is plenty fine and basic with tv. Parking is insanely plentiful, about 400 spots AT LEAST since its next door to the Dothan «convention center». Only three negatives are when I check in its always on Sundays, and they ALWAYS run out of towels from Saturday night checkouts, and this has happened EVERY time, Monday to thursday is always normal. Negative #2 is low low low shower pressure on the third floor on the western end, but eastern side is a little better, cant say about first and second floors as I dont stay on lower floors. Third (now this may be company wide so not sure) is cant get access to ANY utensils, bowls, napkins, or plates as they have EVERYTHING under lock down… but in all fairness when I ask the front desk if I can get something, they retrieve it with no fuss or attitude.
Overall, good hotel and CLEAN and quiet as well. Never had a issue once with noise or rude staff. Other only thing to mention is not really next to any major restaurants or retail, is at the NE side of town which is heavy commercial/​light industrial/​transportation and distribution area. Most restaurants and retail are about 2 to 3 miles west on the circle. Never a problem with the fridge, tv, bedding, or restroom facilities.

Not a bad location, looks very clean.

I am usually a fan of Holiday Inn Expresses but this location is terrible. The hotel is a few years old so it looks really nice and clean but the front desk staff was not very helpful. From the first day I was there I had problems with my microwave so I let the front desk know twice during the week and it was never fixed. Each time I brought it up it seemed like it was unimportant to them. Most hotels will go out of the way to make sure your stay is comfortable and stress free, not this hotel, it’s almost as if you are bothering them if you need something. The housekeepers were very friendly and helpful though. If you are staying in Dothan I do not recommend staying here, look elsewhere.