Advance Auto Parts

Great hours and excellent service. They are very knowledgeable, always helpful and Michael went above and beyond for me the other day, finding an empty antifreeze bottle and helping me mix the antifreeze I had just bought with water because I needed to use it right away.

The prices seem high and parking here at night is VERY uncomfortable due to the dark parking lot but the staff are always friendly and will do all they can to help people like me that can barely get the key in the door.

Great customer service. I have a very busy schedule and had to get two things at the store, a car battery and a deep 10 mm socket. Unfortunately, the 10 mm socket was out of stock. I was really trying to get this job done that day and didn’t want to have to wait till the following week. The guys at the store, specifically Moe, went out of their way to help me figure out a solution. They gave me the only 10 mm socket and ratchet they had for the stores personal use and stayed late beyond the closing time of the store so I could return it. Yes, it can be said that this could have all been avoided if the store had the socket in stock in the first place but these things happen and it is the exemplary customer service that sets this store above the others. Great service I will be returning.

I got here in the nick of time! I needed to get windshield wipers really badly but kept putting it off. It was cloudy I knew it would start raining. Instead of going to the mechanic to take care of this I went to the auto parts store instead. I mean how hard can it be? So I saw a whole bunch of different brands, sizes, etc. but there is a little machine where you can look up the make, model & year of your car so you can figure out which wiper blades to buy. Easy peasy! Even better was the guy at the counter installed them for me, in the rain no less!

Great service here on a rainy Tuesday night. I went in looking for wiper blades after trying a few other places with no luck and got help right away. Plus the kind employee came out in the rain with me to install them for free (standard service for them he said – they also install car batteries gratis).

Frankie and Boubam (sp?) are awesome. I came in having no idea what kind of windshield wipers I needed — Frankie looked it up for me. Recommended the ones he uses and then walked outside and put them on my car for me! Will definitely be a loyal customer anytime I need car parts in Boston. Loved my experience — quick and painless with a smile!

I frequent AAP quite frequently. I absolutely hate going to this particular store, which is too bad b/​c it’s around the corner from where I live. I go elsewhere now after multiple bad experiences. The employees seem more interested in what’s going on with each other than the customers. One time I was at the register and was forced to wait while one employee came over and started giving the guy ringing me in $ 20 bills while having a conversation as if I wasn’t there waiting. And no, the $ 20’s weren’t for the register, they went right into the guys pocket. It was just sketchy. Products are often not in stock and stay out of stock forever. If you place an order online and go to pick it up… don’t expect them to have the order ready. You should expect to show them your order print-​out and then be told to go pick the items off the shelf yourself. I think I met the manager once and he seemed awesome… but it’s the rest of the crew there that makes this store not worth visiting. Parking lots in Boston are always nice though. Basically… don’t go here unless you don’t need to talk to anyone and have time to waste waiting to pay.

Only at Advance can two trips to an auto supply shop be so different. Trip one, the dude at the checkout literally calls me «beautiful» ten times in four sentences. Trip two, an adorable, gregarious little kid checks me out.
Clean store, easy parking, close to South Bay. A-​okay.

Never knew that if a headlight or brake light went out they install for free and the bulbs are actually OEM equipment same as factory most of them not the aftermarket stuff tho. just had to shout out this store for installing a brake light on my car last night… nice clean store brightly lit and good prices and good people work in there will return for other things if needed