Key Lime Interactive

Specialties

KLI is a customer experience research agency with proven excellence in both quantitative and qualitative user and consumer testing. To serve our growing client list of Fortune 100 companies, we conduct competitive research, true intent /​voice of customer studies, and prototype studies using quantitative methods. Additionally, we’re experienced in moderating one-​on-​one interviews/​usability studies, focus groups, and eye-​tracking studies for both the traditional and mobile web. Ultimately, our goal is to empower teams to use consumer/​user experience data at any and all phases of product development; from strategy to implementation. We aim to provide the true perspective of target users and build exceptional consumer-​driven solutions.

History

Established in 2009.

Since 2009, KLI has aquired clients including Citibank, PayPal, Coca-​Cola, US Bank, Chase, Aflac, Belk, Disney, WalMart, FDA, State Farm, Intel, Barnes & Noble, Dell, Johnson & Johnson, GE, The New York Times, Zappos and the list goes on.

Meet the Business Owner

Ania R.

Business Owner

Ania Rodriguez is a usability/​user experience expert with over 12 years of experience consulting to C-​level executives on the topics of UI Design, Usability and Online Marketing. She has worked with many Fortune 500 companies as well as start-​ups to define their customer experience strategy. Ania manages client and partner relationships, as well as conducts custom and syndicated research. She has a master’s degree in Industrial Engineering with a concentration in Human Factors from the University of Miami and a bachelor’s in Engineering from Carnegie Mellon University.