Yesterday I witnessed the owner snatch tape dispenser from customer and slam it on the counter, reach into drawer for proper shipping label and slam it on customer package while the customer asked«did I do something wrong?!» Today I returned to be subject to the comparatively dismal customer service. Everyone has off days but some people are not meant to be in customer service. This man should not be working anywhere face to face with people. If you don’t mind being treated like a 2 year old and disrespected buy the owner give it a try. I will choose to seek services elsewhere. I hope you do as well.
T K.
Place rating: 5 Discovery Bay, CA
I have come here for multiple different reasons. The gentleman that runs this store is more then helpful and has very reasonable prices. With the poor customer service I receive at the Post Office, I would much rather pay a little more to ship a package from this store.
Tim W.
Place rating: 5 Brentwood, CA
The staff here are helpful, friendly, and detail oriented. If there’s a rush or line of people, sure the wait can be long-It’s a small store. Here’s a tip. If you can print your labels at home, just drop off items there(you don’t need to wait in line unless you need a confirmation of drop off).
Water M.
Place rating: 5 Byron, CA
Very helpful. Goes the extra mile to help and explain options. Friendly staff