Rick provides excellent and timely services with very reasonable rate. He has done several services on my properties, and he came through every time. I will definitely use him again. I wish all my service providers are like him: good service, timely, professional and friendly with reasonable rate.
Robert O.
Place rating: 5 Alamo, CA
Called on Sunday. Received service Monday. Fixed the problem. Very professional. Reasonable price. Good service.
Don M.
Place rating: 2 Moraga, CA
R & P came out to my house yesterday to replace two hinges on my sectional metal garage door. I’d called a couple of firms but they were able to come out sooner than the competition. However, they wouldn’t provide an estimate until they had looked at the door. After they looked at the door, they said the charge would be $ 195 to replace the two hinges and«service» the door. As I needed the door fixing I agreed to the estimate but I’m wondering whether $ 195 for replacing two hinges and oiling a few moving parts is reasonable or a ripoff? They were at my house for 30 minutes.
Elsy R.
Place rating: 5 Antioch, CA
Had a little accident with my garage door(he also installed it about couple years ago) Saturday night, Rick came the following day(Sunday!) and got it back up and working in no time. Real friendly and professional. Life saver!
Ron M.
Place rating: 5 Brentwood, CA
Our garage door broke on 12/26, the day after Christmas and we could not get it open. It was a Friday afternoon and we needed our cars. We called a few local companies who said it would be next week sometime before they could come. A friend recommended R & P and they were able to come the next morning, a Saturday. Rick and Pam were really great and helped us out of a jam. Ralph who did the work, did a great job and was really fast. I would highly recommend this company and will use them for all my garage door needs. They really went beyond the call. Thanks R & P.
Jacob L.
Place rating: 5 San Ramon, CA
Rick delivered on his promise and beyond: he said 2 – 3 weeks until the door arrives, and in 3 weeks, he installed the door. My wife and I wanted additional decorative handles and a larger bottom seal and Rick showed up the next week with the additional stuff at no additional charge. After the installation was complete, we were noticing that many times the door didn’t close with one click(we had to press the remote a couple more times to close the door all the way) so Rick replaced the motor’s circuit board at no additional charge. Rick came to our residence 4 times to make sure we’re happy and we’re grateful. Rick is super professional, he has superb communication skills and he’s a delight to work with. I highly recommend using his services. Thanks again Rick for everything.
Jim W.
Place rating: 5 Discovery Bay, CA
As a General Contractor I’ve dealt with Rick and Pam for many years, both on new construction and remodels, residential as well as commercial. You will not find a more reliable and professional company in the East Bay. Rick is always on time and prepared for any obstacle and Pam is a pleasure to deal with in the office. I have yet to come across any obstacle that Rick cannot overcome. As busy as they are it’s typical to get someone onsite either same day or the following day. I would highly recommend them. There’s a reason they are«Diamond Certified».
Edward T.
Place rating: 2 Danville, CA
This company wanted $ 185 to replace an existing door sensor! Unbelievable. I would not recommend them.
Jose T.
Place rating: 5 Antioch, CA
They came out and checked my non operating garage door right away and had it working in minutes. He also explained how it worked and that I would need a stronger motor to handle the weight of my garage door. I agreed to the upgrade and the installed it within a week and he was very quick and professional. I would refer them to anybody needing work or installation on a garage door opener.