The customer service here is above and beyond! When passing through town, I had left my briefcase behind(with my computer and a lot of important documents in it) at the local Mega Inn and Suites right before Thanksgiving. Unable to return, and assisted by the staff of the Mega Inn and Suites, THISUPS store was able to get everything packaged up, paid for, and shipped to me over a holiday weekend. It all arrived with no problems at all. Thank you, UPS Store 3253!