Goodwill

The cool thing about Goodwill is that you may still find cassette tapes and 8-​track tapes for sale! But I mostly use Goodwill as a junkyard drop off. Any old junk you find in the garage, that might be a hard sell or not worth anything? I’ll just let Goodwill worry about what will happen to it.

When I am at work and get super bored or need a place to walk around, I come to this goodwill. I love Goodwills, but this one is just A-​okay. They have a wide range of selections don’t get me wrong. I think it isn’t as clean or the environment is just not as great as others. The restroom in here are pretty gross. They smell awful and they are disgustingly dirty.
The prices are also a bit more expensive then other Good wills. Over all I would choose to go to Chino Hills GoodWill rather then this one.

Wow excellent service. My wife and I shop at thrift stores a lot. And by far this is the best customer service we have experienced at a thrift store. The manager was so helpful with are purchase of two night stands. He even was helping a TV but my wife made me change my mind and the manager was cool with it after we did not buy it.

I don’t know why they sorted the used books by color and not alphabetical, looks pretty but useless.
This location is ok but the better one would be near the mall. Pretty disorganized but they were trying to fix the mess.

I’m writing this review, not as a customer, but as a former potential employee. My friend works there and she had talked to the manager JOHN about me. I went in and talked to him, he LOVED me. After waiting more than two weeks, I got a call from NANCY, the key holder, who asked me if I could come in for an interview the next day and I said I worked at my other job. I assumed she would ask to reschedule or ask if there was another day I was available like every other employer I’ve had; Nope, she just said «Okay thank you.» Then hung up. Very unprofessional. So I called back the next day and talked to the manager John and he said he was disappointed I couldn’t come but he set me up on a different day to come in. I went to the interview. He literally told me he I would be a perfect asset to the store and company and I’m manager material and that he would fight for me to be at his store. I haven’t heard from him since. Do NOT work for this store. The manager is unreliable and irresponsible. The key holder and assistant manager seem to have a more personal relationship and let it affect their work and Nancy is the most unprofessional and rudest woman to work with, so I’ve heard.

I absolutely hate this place! I went in and I found some great books, so I was waiting in line and there were only like, 2 or 3 people in front of me but there were 3 cashiers, but only 1 was active and checking people’s stuff out and the other 2 were just staring and talking like who does that? And can’t they see that they got people waiting? Like they could’ve just opened up another register. I’m not trying to talk trash about all Goodwills, but this particular one is not the best one. Their service literally sucks. They have some nice and interesting stuff, but they need to improve on their service.

Everyone was very friendly and helpful! I dropped off a car full of stuff and they came out to my car to help me!
Drop off is in the back so just keep that in mind when dropping off lots of items!

Awesome store clean nice employees ie mgr Bruce and his staff top notch always great deals love this store thanks for the welcome greetings and a sence of being could fix the music problem but otherwise a AAAAAA +++++++++

Came in looking for vhs tapes… but couldn’t find any… very disappointed, so much for calling ahead! I guess the employee was clueless! Thanks I drove 10 miles for NOTHING!

I’ve found some okay items here. That was when they first opened their business though. It seems like now they don’t have a great selection or they get snatched up real quick. I’ve gotten this awesome vintage Samsonite suitcase and a vintage Samsonite briefcase for real cheap. I think $ 7 each? Lately? I’ve gone in there and see them for around $ 20. I’ve seen a couple items where there is a previous price tag and goodwill is charging more than that!
The staff really just treat their job as if it’s just a paycheck. They can care less about the true goodwill meaning. They get the first pick of items then they overprice the rest. There have been a couple good employees but they’re so few and too far in between.
Overall, when you have a little money burning a hole in your pocket, come to goodwill and try to find a vintage treasure!

Pretty disorganized forwards the back of the store.
No drop off area so you have to tell the cashier to send someone to help you.
It’s kinda pricey.

They jack up the prices when you get to the register, I think the employees. Are taking all the good stuff, not friendly not eager to make a sale. This is supposed to be a charity place. I won’t come back

A «meh» Goodwill. I found it to be more expensive than my local GW. And not much old stuff, which is what I look for.
I did find a brand new with tags Hot Topic Frankenweenie T for my DD. It was 4.99. I think I may have overpaid, it is still a GW item, even if it was new, but it made her happy and that’s all that matters, right? Right.
Very nice employee.

I enjoy coming to this Goodwill because its local and like any other Goodwill you never know what you will find. The store itself is really clean, organized, and has large fitting rooms. They do get good shipments and have come across clothes with the original tags still attached. I have found many new products here. For women they have good dresses, tops, and sometimes new shoes. I have come across my biggest thrift store find here, well one of the few, with a Chanel jacket that fit me like a glove.
What I have seen is that they have a lil corner section of many books and shelves. I see many people in that section all the time. I’m not sure how good the kids and mens sections are. But for women you do find some great stuff because it’s in a good area where people like to shop so you are bound to find some new stuff from time to time.

Here’s another Goodwill store I like going to since it’s nearby and it’s one of the nicest and cleanest ones I’ve been to. It’s a fairly new store, having opened only a year ago and is located within throwing distance of the nicer areas of Diamond Bar, Chino Hills, and Walnut, so you know they get a lot of nice donations here.
The store itself is big and organized (and well air conditioned which makes shopping here on hot days more of an escape from the heat). The employees are very helpful and friendly. From the times I’ve been here, I’ve found a lot of really nice items that I would probably never pay retail price for at malls, but for less than $ 10 I’m more than happy to grab. I’ve mastered the art of doing laundry, so second hand items dont phase me… and I do feel a sense of satisfaction, owning such great items without feeling like I just got robbed at the store.
Aside from clothing, they seem to carry a lot of books, movies, home goods, electronic items, toys, and furnishings. So even if you come here everyday, you will definitely find something new each and every time. And if you’re feeling generous and want to donate items, you can either bring in your donations to the cashier, or drive around the building to the drop off area.
Happy Hunting!

this is like the beverly hills of goodwill stores haha
you can find some good stuff here that other goodwill stores wont have, this area is supposedly nearby «affluent» areas so many of the donations are still brand new or pretty good condition
why pay 80 bucks for basketball shoes when you can oay 9.99 at this goodwill? you’re just gonna wear them out anyways while you try your kobe crossovers and lebron jumpshots
good selections but be careful, shopping here can be addicting (maybe they’re playing some high pitch subliminal messages in the background to mind control you to shop?)
maybe theyre controlling you like they were the illumina…
*transmission error*

WHY, WHY, WHY!
This Goodwill looks VERY promising when you walk in. Like, you’re in second-​hand heaven. The selection seems so overwhelming that there’s no way you can walk out empty handed.
But,
that’s not always the case, as it was my second time at this Goodwill and my second time walking out quite defeated.
Here’s the thing about Diamond Bar’s Goodwill: you’ll find more quality there than most others. For example, you’d think the affluent Rancho Cucamonga location would have something nice, but the inhabitants in that city are greedy, selfish, insolent beings that throw their clothes away rather than donate them. Alas, second-​hand thrifters are left with oversized red FILA t-​shirts and yellow-​stained white button ups. But not Diamond Bar.
It’s fairly clean and organized, I’ll give you that. But I’ve seen bigger Goodwills.
Happy almost-​October! They have a cute Halloween display and a small section for halloween costumes. I was impressed.
The problems I found with this thrift store was nothing detrimental to its reputation, however:
–I was looking for a bigger children’s section, but was quite disapointed. No, I don’t have any children but I am small enough to fit into a boys’ large, which often times fits better than the horribly ill-​fitting women’s clothing.
–Barely any sweatshirts. I was looking for something retro and they failed me. They also have like, zero cardigans, both men and women.
–The shoes look quite similar for some reason. I found cute ones, and of course, they didn’t fit me. The rest of the selection was a tad bit behind the line of «timeless,» so I didn’t take the risk of buying them.
Like all Goodwill stores, they have «high-​end» prices. Who knows why you have to pay more for something you have to wash before you become the official second (or third, fourth…) owner anyway.
So sad that I couldn’t find anything. I think I’m looking for something too specific to my tastes at this moment in my life. Good luck to you all.

Awesome place to donate your gently or not-​so-​gently used goods. They even take E-​waste and dispose of it for you!
I haven’t shopped here yet, but the donations receiving area is pretty good; the staff there are always friendly and come to my car to help me take my stuff out. I’ve been here 3 times already and will definitely continue to donate our stuff here in the future. It can be a little messy, what with all the crazy donations they get; they have to sort between what’s usable and what isn’t…so naturally it’d look like that. And you can pull right up in the back to the back door to drop off your donations. Awesome!
Very accessible and very quick! Great job Good Will!

1 star for the ridiculously high prices — some that are equal to or even greater than retail. The way over the mark prices may also explain all of the chaotic clutter at this location. I did find an item worth purchasing on my visit but only because of the Goodwill daily 50% off tag color. I don’t expect to return. If you like Goodwill in general, please see my list as I promise you there are even better (much better) bargains out there. You just have to know when and where to go and be willing to invest some time.

Diamond Bar has a Goodwill! =) Grand opening! =)
Plenty of space, super clean and suppppper color coordinated.
They even have a nice selection of men’s wear!
Now here’s a place where some of the rich Asian folks can dump their stuff and be a treasure trove for people like me.*so many cute shoes and purses!