FixTech Plus

Detroit, United States

4.1

Closed now

9 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 248-929-5349
Website:
www.fixtechplus.com
Address:
400 Renaissance Center Suite 2600, Detroit, MI, 48243
Downtown Detroit
Nearby public transportation stops & stations:
1.8 miMetro Airport North Terminal
1.8 miEcorse & Merriman
1.8 miMerriman & Ecorse
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Parking
Valet, Garage, Street, Validated
Bike Parking
Yes
Dogs Allowed
No

Today

Today 10:00 am – 6:00 pm
Closed now
Local time (Detroit) 18:49 Friday, 29 November 2024

Business hours

Monday 10:00 am – 6:00 pm
Tuesday 10:00 am – 6:00 pm
Wednesday 10:00 am – 6:00 pm
Thursday 10:00 am – 6:00 pm
Friday 10:00 am – 6:00 pm
Saturday 12:00 pm – 6:00 pm
Sunday –

Description

Specialties

At FixTech Plus we specialize in iPad, iPhone, iPod, and Galaxy phone and tablet repair, as well as repairs for most cellphones and tablets that are not Apple or Samsung products. You can also set an appointment with one of our FixTechs to repair your Mac or PC.

FixTech Plus works to improve the mobile device lifecycle! Our techs are certified and expertly-​skilled professionals who provide the highest quality services to our customers in the Metro Detroit area.

Please book an appointment online or call and have one of our representatives book your appointment today.

Your complete satisfaction is our top priority. For quick repairs that last, contact your favorite tech at FixTech Plus today.

History

Established in 2013.

FixTech Plus was founded in 2013 as a retailer of refurbished Apple products. It has since grown into a multifaceted repair center with a retail component, education center and social responsibility efforts.

Meet the Business Owner

Cameron B.

Business Owner

Cameron has many years of experience in the information technology field. He is a former Apple employee and has worked for multiple technology companies in the Metro Detroit area.

Cameron Specializes in computer repair and diagnostics, tablet and cellular phone repair.

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9 reviews of FixTech Plus

No registration required
Place rating: 5
Orlando, FL
FixTech fixed my iPhone 6 screen and I was very satisfied with the work. It was done quickly and easily. They also throw in a free screen protector which was a nice surprise!
Place rating: 5
Lombard, IL
Great customer service, fixed my phone in a timely manner! Looks brand new! Thanks again :-)
Place rating: 5
Westland, MI
Definitely recommend these guys if you need a screen replaced! Fast & cheaper than the Apple Store!
Place rating: 2
Warren, MI
I had a 12:30 appointment. The guy that came out to sign me in didn’t say a word to me. I was told it would take 20 minutes per their website with an appointment and I was there for 1 hour. When I got my phone back I had to ask where my case was. After that the guy couldn’t get my card to swip on his square. He just stared at me until I told him that was the only method of payment I had. Than he handed me the ipad, again said nothing, and I just typed my cc info into the app. He may be the best phone fixer in the world but Customer service was TERRIBLE.
Place rating: 1
Detroit, MI
Ugh terrible. After paying over $ 100 up front they lost my laptop’s information because a laptop (in their office!) was stolen.
It took them over Two Weeks to get back to me and actually order the replacement parts. They promised me a call back when the parts would be delivered which never occured. The following day I called multiple times during their business hours to no response.
Finally I just went to their office in the Ren Cen, and despite the fact that they had the correct parts and had promised over the phone I could come by get my screen repaired and walk out (because of all the trouble from before), on site they refused to do more than merely take my laptop and return it without my oversight at some undisclosed point.
Ultimately I just asked to be refunded since the whole thing ended up being an excercise in frustration and wasted time.
Do not trust this company.
Place rating: 4
Detroit, MI
After reading my initial review and taking regrettable action regarding the low rating, FixTech’s owner reached out to me directly. We emailed a bit and he offered to reimburse us for the cost of having our phone repaired elsewhere — a generous and appreciated gesture. While I can’t comment on FixTech Plus’s repair skills, I can say that they made efforts to resolve a bad situation and that is OK in my book.
Place rating: 5
Detroit, MI
FixTech Plus is great. I’ve broken my iPhone 5c screen twice now and they’ve fixed it both times. I work downtown and I like that I can stop by their office in the Renaissance center on my lunch break, drop off my phone and they’ll have it back to my by the time I finish grabbing food from food court downstairs. They even gave me a free screen protector on my last trip for being a returning customer. Thanks guys!
Place rating: 5
Sterling Heights, MI
What can i say about Fixtech Plus their service quality and customer service is top notch. I did research beforehand and they offer a fantastic-​industry leading lifetime warranty regardless of the time that has gone by. When I came in they told me if my device becomes defective with the part they use they replace it without any complication. They stand by their service and are honest with customers.
Place rating: 5
Livonia, MI
If I could give these guys 10 stars I would! My iPad2 had an diagnosed hardware problem and for a flat fee of $ 100 Cameron met me at a local coffee shop, picked up it up on Saturday. He delivered it working perfectly less than less than 24 hours later. This is outstanding customer service. I will use them again