Chase Limousine

Hell hath no fury like a woman who misses her flight because of a completely unreliable, rude car service. So here’s my fury.
Never use this car service. I made a reservation with them because they advertised themselves as pet friendly. I needed to drop my two dogs off on the way to OHare. I called 6 days ahead of time to make the reservation and told them the situation. They said no problem whatsoever. I then called again a few days out to again confirm the dogs wouldn’t be a problem. Again they said «no problem, we do this all the time.»
Fast forward to the morning of my flight. I was waiting outside my building, driver pulls up and says «I won’t take those dogs.» What??? I told him that wasn’t an option. He drove away. I called the company and they said they would call him and he would come back and pick me up. Guess what? He came back and said he wouldn’t take me, then offered to call me a cab, then drove away and did not call me a cab. I almost missed my flight because of them and not only will I never ever ever use them again, I will let everyone in my company, as well as all of my friends and everyone out there on Unilocal,NEVER TO USE CHASE LIMOUSINE.

Good people, on time. Easy to book online. They were there like 20 minutes early. Will use again.

I use Chase Limousine to get to the airport when I travel for work. Throughout my time traveling for work, I have found no other option where the driver will be on time for the pickup.
So far, the driver has arrived at the pickup location at least 15 minutes early 100% of the time. And a couple of these pickups were at 4:00am. The drivers are very polite, they open and close the door for me, and load my luggage in the trunk (I’m a guy, so these things are unusual for me!). In addition, the drivers are always responsible behind the wheel and get my to my destination safely and without excessive honking or swearing.
I will definitely use Chase Limousine again!

My husband uses Chase sedan service for work and loves them. After using several other companies that were more expensive but less reliable, it was refreshing to find Chase Limo. The drivers are extremely reliable; often showing up 20−30minutes early. Their whole fleet of cars are in tip top shape and clean. Where other companies say they charge $ 55 from midway to downtown, but then throw on other fees and exceptions, Chase limo is truly $ 55 plus tip (extremely reasonable for level of service that they offer) Also, they have a website that allows you to schedule pickups and drop offs and friendly dedicated phone service as well. If you are looking for dependable transportation without price gimmicks, give them a call!

Unfortunately, I did not perform my due diligence before utilizing Chase «Limo» Service. I should have did a search on Unilocal and found Michelle’s review because my service was nearly identical.
Their website is the first that popped up on the Google search so I suppose they pay a pretty penny to advertise their service. My flight was supposed to touchdown at 11:40PM. We got in early at 11:15 and my phone was already ringing off the hook.
The driver was already there which would normally be a good thing, but between getting off the plane and speed-​walking through the terminal, he called twice more trying to rush me to get out of the terminal. I thought this was a pick-​up service, not my weak-bladder’d aunt coming to pick me up after downing a 2-​liter of coke!
Don’t expect a nice representative holding your name as you would usually. I had to call him to figure out where he was. Black SUV? Ok, there are five black SUVs, which one are you in?!
I thought things would turn for the better, but that was me sitting in the backseat wishing for a heater in frigid Chicago. He gave me the same harassment that Michelle received. He claimed my card did not go through even though I used it before and also after making the reservation. I even called AMEX and they assured me the card did not go through. That still did not provide him enough assurance so I offered to let him speak to AMEX. He declined and wanted to swipe my card again. Fine, but the «standard» 20% gratuity was undeserved. Definitely attributes to why people who come to visit the US complain about our «service tipping culture.»
Texting? Check.
Answering phone without headset? Check.
Never again? Check.
I have yet to find a decent car service in Chicago.

The ransportation experience with Chase Chicago Limo was HORRIBLE!!!
I would NEVER USE THEM again.
They advertise $ 55 dollar special on their website for luxury town car from airport to chicago. Bait and switch, deceptive advertising!
They picked me up in a mitsubishi galant that was dirty (some kind of liquid was on the back seat that had been there so long it was dried up/​sticky) and the car also smelled like vomit. The driver harrassed me for credit card info. I repeatedly explained that I’d already provided credit card info when I reserved the car online. The driver threatened to take me back to airport so I told him to go ahead and take me back to the airport. He then said he would wait to get the credit card info when we got to the destination and then proceeded to harrass me for it again a few minutes later.
HORRIBLE car and service!!! I would take a cab or shuttle before ever using this company again.