Thank You, Chris!!! Suspension Work and front brake pads and rotors! Rides beautifully!
Susie V.
Place rating: 1 Chicago, IL
I had a slow leak in one of my tires. I stopped in for them to repair it since I was driving by. I was told it was a rim leak and the rim needed to be cleaned and everything resealed for $ 45. I have never had a rim leak repair so I had no idea of whether this was a fair price and I didn’t want to go home and start calling around for estimates so I had the repair done there. Afterwards my son mentioned that $ 45 plus shop supplies & tax for a total of $ 47.97 was on the high side so I called 2 other similar establishments in the area for a price. One place quoted $ 20 and the other $ 32.95 for that type of repair. This was the first time I was ever here and don’t think I’ll be going back. Hopefully they did the repair properly but only time will tell. On the up side, I had a free cup of coffee whoo hoo.
Wade T.
Place rating: 5 Des Plaines, IL
I’ve visited this Car X six times and every time they have exceeded my expectations. Chris, the store manager, is always professional and pleasant his staff is the same. I’ve recommended his shop to my friends and they are now repeat customers. Customers are number one here and I will continue to trust our vehicles to the fair priced and excellent service Chris and his crew provide. Bravo!
Brian R.
Place rating: 5 Chicago, IL
Came in for an oil change with a couple other things on Feb 18th. The mechanic at the desk(don’t remember his name, sorry!) was very helpful and very friendly. Work was done in a little over an hour, and everything was done well. Also gave good advice about what to do next, which was welcome since I’m not proficient in everything about cars. Thanks guys!
Chrissy F.
Place rating: 5 Des Plaines, IL
I took a chance based on other reviews to call this shop about my truck. I called to ask if they can take a look at it along with explaining what the problems are. I went over shortly after talking to them, they looked at truck with no problem. They did a throug o exam, which I had only a couple concerns of my own for imediate repair. I am a female, do know about vehicles(of course I didn’t mention that) and honestly they only told me about one item that needs to be fixed that I didn’t know about. I was extremely pleased to know that I wasn’t «taken for an idiot». I took truck back next dayto have one of the items fixed… they did it exceptionally well! I was in and out within an hour and still had my whole day left over, and the cost was cheaper than what I was quoted by a different shop. The guys there are very professional, easy to talk to and explain everything!!! I do need more work done as I can only do a little bit at a time, so these guys definitely do have a new customer as long as I own vehicles.
Tara M.
Place rating: 2 Des Plaines, IL
Well, they now are a franchise, and I’m just not happy. My husband got an oil change and the did a decent job, but it was no stellar service. They’ve got the same mechanics, for the most part, as they had previously… but its not Chris running the show, and the owners don’t give me the same feeling of confidence. Recently my husband smelled coolant so he brought it in, and it turned out it was the fuel pump… well, after it was fixed he still smelled it, went back later in the day and they said everything was fine… days go by and he still smells it so he goes in and insists that they put it up and take a look… ooops, there’s a loose hose. Well, thanks so much for really looking at it the first time he brought it back! Anyway, after years of going to this CarX, we’re done and finding a new garage. Too bad, but we have to do what we have to do and this CarX just isn’t cutting it anymore.