The frames I got have broken TWICE in two months. Thirty years of glasses and I have NEVER had such terrible frames. BUTWAIT, there’s more! I returned the glasses for the second time to be fixed. After 3 weeks I went in to see what was the hold up. Ooops! They forgot to call me! AND they put a HUGE scratch through the left eye and won’t fix it because my «insurance doesn’t cover that» … WHAT?! THEY put the scratch in the lense! The staff was perplexed that I would be upset! NEVERAGAIN will I or anyone in my glasses-wearing clan of 5 shop here! SAD that I can’t support a shop in the East Village.
Michael G.
Place rating: 5 Indianola, IA
Excellent, friendly staff and Dr. Westrum was very thorough and explained everything perfectly. You can’t get personal attention like this at big box/corporate offices. If you’ve been putting off getting your eyes checked, this is a great place to make a fresh start. I’ll be back annually!