Shoe & Sneaker Barn

The most consistent feature of this shop is the indifferent to rude attitude of its employees/​management.
They recently botched up a transfer from their other shop and the person in charge could not have cared less.
Not the first time myself or my wife has had a bad experience here.
Boo

Terrible service the young girl was rude. Plus they have the crappiest selection. And those are not even my biggest issues. There were two employees present and I asked them if they had a specific pair of Nikes sneakers and they told me it wasn’t being made anymore and gave me a different Nike to try on and said it was «the new ones.» Then I go to footlocker and I see the exact shoes I wanted in multiple color variations. Like really you’re gonna lie like that? I wasn’t gonna buy their ugly overpriced shoes anyway.

My kids and I just walked out of there for the last time. I’d purchased Hunter boots for my daughter earlier this years. They’re looking dingy so we wanted to see if they sold the cleaner. They do not and the bratty girl, whose game of candy crush we’d interrupted, could not have been a bigger snot & less helpful. Newsflash kid — it’s your job to be pleasant and helpful. Up until today I’d spend anywhere from $ 300-​$ 500/​year in this store. They’ve never been particularly nice, but they’re local. I’m done with them.

Went their for the annual sidewalk sale and bought 3 pairs of sneakers two for kids one for me! Anyway when we got up to pay i handed them a gift card and they told me they dont take gift cards for sidewalk sale! they said the machine takes too long to process a gift card !! Wierd! how could you deny gift cards !! finally after asking to speak with the manager the owner just Raises his hand up and said fine take it! meanwhile the blond girl was just rolling her eyes being rude she was the cashier! after I paid with my gift card and pay the difference in cash over hundred dollars, I asked for a bag, they said they don’t give out bags, what kind of store makes up these stupid rules, no bags can’t take gift cards, anyway they were so rude horrible customer service and if you want to get abused verbally, speak with owner he does a great job being abusive, The staffed seemed hot and stressed and over worked, if it’s too stressful to do a sale like that which allows you to become a crazy animal and talk like that to customers then maybe you should reconsider not having a sale like that, cursing and screaming in front of several children is not the way to be ever, common sense which I’m sure this monster did not have!

Their newly expanded store is warm and inviting. The service I have received since their expansion, has been excellent, and their knowledge of their merchandise is thorough. They have an excellent selection for kids of all ages, not just the little ones. I was happy to have this store available when we outgrew Stride Rite. They have great athletic options for the teens, and they know what the trends are. There are literally options for every member of my family. Yes their prices are higher than you can find online, but they do have excellent promotions, just follow them on facebook.

Look, here’s my deal with buying locally… no one can compete with Walmart or Amazon and these local store owners will give you service that you aren’t going to get online or in big box stores. I know I can get things cheaper online, I also know I can buy a bunch of cheap Chinese made sh! t too, but I try not to whenever possible.
I stopped into the Shoe & Sneaker Barn this morning… really only because the store we were going to wasn’t open yet. I had just said to my wife yesterday that I needed a new pair of Teva’s for this summer as my old ones were finally starting to go. We walked in and were greeted by the owner and another employee with a BIG ‘Good Morning’ and a couple of smiles.
I walked up to the men’s sandals, picked out two pairs of Teva’s to try on and the owner was back in less than a minute. I’m sure I’ll be the easiest sale of the weekend as I tried them on and was in and out of the store in about 5 minutes with a nice new pair of Teva’s (only my third pair since I bought my first one in 1992 when I was in college-​they last forever).
Yeah, probably could have gotten them cheaper in Dick’s or online, but I choose to support our local economy when I can… as long as I’m not being taken advantage of by a local owner.

Prices are way high here. I looked up the shoe I was contemplating buying on Amazon where it was $ 50 less! I showed them the item and pointed out the free shipping. I got a snotty remark only free shipping with prime! Well — like many people I have prime, but it missed the point that they were $ 50 high, I said work with me so I can buy local. You don’t have to match the price but come close. All I got was «We don’t discount» I ordered from Amazon while in the store and had it two days later