Wright Group Event Services

I have used the Wright Group on multiple weddings. Being a Wedding Planner, I tend to send my clients to reasonably priced and good value vendors that always provide the best services and rental items. I have always had positive experiences and above and beyond customer service when working with them. I will continue to use them and recommend them to my clients! They’re always on time, the set up crew is always fast and professional, and their stuff has always been clean and in good shape. Call Joe, he’ll take great care of you!

Gabriel took such good care of us for our wedding on July 11^th, 2015. I was able to set up my order by email while traveling and then followed up by phone the week of the wedding. Our tables and linens were perfect and looked beautiful. He even sent a few extra linens just in case we needed them. The drop off and pick up went as scheduled.
Gabe, thank you for helping make our special day so beautiful.

We contracted with the Wright Group for my father’s 75^th birthday. In the past I had used another company so I had some idea of what good service was in this industry. we contracted to have a large frame tent, five roundtables, 40 chairs and the appropriate linens delivered to our by 10 AM that morning. Two hours after the arrival deadline the equipment and the tent had still not arrived despite calls to the manager on duty for the day. I called, once again, and spoke to the coordinator who promised that I would receive a phone call back within 20 minutes. I never received a call back. When they finally arrived (four hours late) I learned that the crew was sent to the other side of town as they had been given the wrong address. The crew was apologetic but only set up the tent. The tables were left laying on the ground as well as the chairs. My family and I did the rest of the set up. The guests began to arrive as we were just finishing the set up. The company did manage to pick up the equipment on time and bill the full amount with no discount for the late arrival or the lack of professionalism in both the follow up and set up. It is my strongest recommendation that you look elsewhere for the your events company. I would not recommend nor use this company again for any event.

Kinsley at Wright Group rocked when it came to working with me for my wedding on Saturday, May 30. Her crew had to carry the tables and chairs up some serious steep stairs and when they finished setting up everything it was AWESOME. When I arrived, I broke down in tears because everything looked exactly the way I had envisioned it. It was perfect. If you want great service

Do not trust this company for any event. I have been burnt by their lack of trust and lazy management. They only care about the bottom line. Try Butlers Rents, I have had a long standing value propositions of trust with Butlers from wedding’s to doing work for the founder. These guys match my values of: Don’t lie, steal or cheat. Ever, and treat your employees like you treat your customer’s and Do on to others, as you have others do unto you. Butlers get’s that. The Wright Group Does not. I want to give thanks to the founder of Butler’s. My he rest in peace.

We got married in August and picked up and delivered everything ourselves. yes it is cheap but its is not worth the hassle and mess! as we tried to pick up rented chairs and linens… their «warehouse» is a rat trap! there is stuff EVERYWHERE! they have to organization or order to which they know what goes in and out. We could barely get out truck and trailer into their docks, as the back of their building looks like a junk yard and impossible to get in and out of. The product was dirty… dusty, and not in good shape. When the wedding came… we found out that we were 2 chairs short because they wouldnt open! not only that but the linens were labeled wrong, so instead of getting round table cloths we got rectangular ones. Thank Goodness for my coordinator that had to go back to them and ask for the correct stuff!
Then we go back the day after the wedding to return the stuff and there was no one that made us sign anything saying we brought the chairs and linens back! They simple told us to just put the chairs and linens «there». They are a mess and have no way of tracking anything. Now come 5 months later… we get a bill for $ 400 saying that stuff was not brought back!!! We are now in the process of hiring a lawyer. They are a horrible company to do business with. Biggest mistake of my wedding.

These guys are pretty good to deal with. I’ve used them for a few company functions and they have always met our needs. Joe is a great guy to work with. He is very accommodating, even when he has to send a crew to tear down on off hours. We rent a bunch of tents, tables, chairs etc and they are always set up quickly and out of here before you know it. Happy to do business here

My brother contracted The Wright Group to provide tents, tables, linens & dinnerware for his wedding reception. The day before the event the company arrived to erect the tents and deliver the items. The setup was supposed to accommodate 33 guests for a sit down meal. They delivered three 8 foot tables and 31 chairs. (2 chairs short) More importantly we realized only 24 chairs would fit around the tables. The invoice said 8′ table (seats 10 people). However, even if an 8′ table could seat 10 people, there would still only be enough room for 30 people. We immediately called our sales rep, but no answer and no return call, so we called Tom. He offered to bring another tent & 2 more tables, for an additional charge and if his schedule allowed. We explained that our original sales rep «John» met with us, we told him we had 33 guests for a sit down meal and this is what he sold us. Tom’s response was, «Well John was fired because he couldn’t get to work on time. These are the mathematics we always use, 10 people to every 8′ table,» At that time my cousin who is a wedding planner arrived. She explained to Tom: 8′ table = 8 people, 10′ table = 10 people, etc… we were able to figure out a way to make it work by creating a separate kids table and a T shaped head table, without having to erect another tent. We asked Tom to send over 2 more tables when he brought the missing chairs, which he said he would do the next day (day of event), but with every contact all he wanted to talk about was «picking up a check for the balance.» As we started to unpack the glassware, place settings, silverware and linens we were so disappointed and frustrated to find that ALL of the items were wrong &/​or dirty! We called Tom back and told him, we chose stemless wine glasses and we received mismatched stemmed glasses, mismatched silverware and plates. The plates, hi-​ball glasses & silverware were dirty and delivered in dirty buckets, so they had to be run through the dishwasher. The napkins were 3 different colors of blue and different textures. Then we started going through the chairs and found that 5 of them were broken and not usable. The others were dusty and looked as though they had been sitting outside in a rainstorm. We had to dry dust them and then use Murphy’s Oil Soap on them to clean them. The tables were delivered with dried food on them. As this point, my family was so frustrated & disappointed. My cousin called Tom directly & gave him a list of things that were wrong and she expected him to correct all of these issues by 10:30 AM the day of the event. She asked him to quality control the items before they left the warehouse. He agreed, but again, wanted to advise us that he would be expecting a check for the balance. The delivery drivers arrived around 11 AM the next morning, but when we unwrapped the chairs 3 of the 5 were broken, more mismatched silverware, the linens were the wrong color and round (we had rectangle tables) and the stemless glasses they sent in cardboard boxes were dirty and had dried lipstick and red wine in them. As you can understand, another call was made to Tom. He acted as if this was such a surprise to him, as «he personally inspected everything before it was delivered». He offered the excuse that many people called out sick that day. Yet again, we sent back the items and called Tom! Third times a charm right? NO!!! With the event approaching quickly (5:30), at 3:30, Jason the delivery manager shows up with the replacements for the broken chairs, linens and silverware. The chairs were correct, the silverware…“well it would have to do!” (we washed it too!), but the linens, yet again were round!!! Oh and this time we had a nice selection of royal and navy blue and satin finish and polyester. With no time to spare we did the best with what we had. When we discovered they brought the wrong linens again, Jason told us, «Well you gotta learn to roll with the punches when things like this happen and not let it bother you. You can’t be so particular about these things.» Totally unprofessional!!! Save yourself the nightmare that we went through with this company!!! If I could give a zero star rating I would!!!

My now wife went into wright group and rented some supplies from them. Drapes and a stand for the background to our head table for our wedding. Also a round table for our unity candle. The place was kind of dirty and old looking but we liked the price. We were promised it will be delivered and set up the morning of the wedding date. Just a little under $ 200 was a pretty good price we thought. The date of the wedding the supplies were dropped off on time but everything was wrong. The color of the drapes were wrong and instead of a round table, we got a square. We had no time so we just decided to use them. Nothing was setup either, just dropped off. We had to get the event coordinator and our groomsmen waste a hour and a half trying to figure out how things go up. The venue had plenty of square tables so we ended up not even using their table. Right after the wedding, we started calling wright group to see how they messed everything up. The sales person admitted they put in the order wrong and we were told management would be notified. Week goes by, no call. We call back, leave a message, but still no call back. We called back 5 more times and we would get excuses like they’re busy, they don’t have the proper paper work in front of them, or the owners not in. The last time we called, we did end up speaking to Tom, the owner. The rudest, inconsiderate person we ever met. He said we should be happy because we got a good deal in the first place and offered us a $ 20 refund. He would call my wife by the wrong name when he was on the phone with her like he was just mocking her. It wasn’t even about the money anymore. We just wanted him to admit he was wrong and offer us a apology but nothing. He told us he was going to look over our file one last time and call us back but of course 3 weeks later, co call. Not only did they ruin our wedding pictures with wrong color drapes that didn’t match our wedding, tom the owner just didn’t care about my wife’s special day or her feeling. He got his money and that’s all he cares. Please don’t give this man your business. We’ve never met somebody like this EVER!

We put a deposit down on furniture and after dealing with horrible customer service and a shotty delivery we still paid the full balance. Later after the event their accounting accused us of not paying the initial deposit which we assured them we did and showed proof of which. Over a year later we received a threatening letter from a third party collections which we again are emailing them all of the deposited checks corresponding to their invoices.

The Wright Group was hired to provide chairs, aisle, speakers etc for my recent wedding. They were professional, on time, reasonably priced and great to work with.

This company rents everything for events. There is even a little red race car… Anyway, we rented everything from them for our wedding. Plates, linens, light, audio. We also had them set it all up which they do. We were working with Britanny and she was great, very nice and helpful, she did most of the set up.
They have a lot of choices and i felt like they took care of me, even if it looks like they can also do huge events.