Trelora

You will get what you pay for. I have bought 5 properties in the Metro Denver area in the last 8 years using a traditional realtor. Throughout these purchases I often felt that my realtor was making too much money for a little effort. When the time came to sell my current home I decided to list with Trelora to save on the ridiculous commission that my past realtor has made off of my dime. Dealing with Trelora required me to be more involved in the process than with a traditional realtor and much more patience. The amount of personal attention that I received was minimal and it was difficult to actually speak with my agent. I did not get a cell phone number for my agent or even a direct line. I was be passed around to any available employee at the office when I called with questions. I got asked the same questions more than once, by different employees, via email and phone calls. My listing price was wrong on the original MLS and the photos were not photo shopped like I requested. I actually requested that the photos be retaken as they were done poorly and I met a lot of resistance. The purchasing realtor would not budge on getting less commission and the advice that I got from Trelora was not to push the issue. This was surprising advice after the tough talk they give about paying low commission to the buyers realtors.
The bottom line is that you will likely save money but will need to be involved. Look over everything they send you carefully and ask lots of questions. It turns out that the buyers of my home included a letter expressing their interest in the home, that I didn’t receive until a week after the contract was signed.
I voiced my frustrations to Trelora in writing and got one phone message in return.

Just Do This to sell you home. I bought a home unrepresented with the seller represented through them. It was easy and they filled out all the paper work and puff like that I was a home owner. No need to pay Thirty Grand to a person for finding your home just use Trelora!

My wife and I have been using Trelora for several months now. We decided to use them to sell our home, and it was a good decision. First of all, they charge a fraction of what any other realtor will charge and it means more $ in your pocket! I would much rather pay Trelora the flat rate of $ 2100 to sell my property and do a little work myself, than go with a traditional realtor and pay them triple that at least! We are closing on our home in 2 days, and I am confident that everything has been completed, and we will close with no problems. Ask yourself this question, if your current realtor had to punch a clock every time he was helping you sell your home, how many hours would be total? I think you are nuts if you think it would be over 20 hours total, for everything. Now is your realtor deserving of $ 10,000 for 20 hours of work? 40 hours of work? 80 hours of work? No way! Total BS! Nobody makes that kind of money in the real world and neither should a realtor! I highly recommend checking out this company if you are thinking about moving in the future, great group of people work there and I was pleased with their service! Great job! Special shout out to Christopher, Brian, and Patrick for your hard work and putting up with my wife and I, great work!

I had my doubts about an alternative real estate firm for buying and selling real estate. After all is said and done, it was the best decision I ever made and I tell everyone I know to help them save thousands. Becky, Solomon, Travis and Paul, to name a few, did a awesome job! I would give them a try, you will not be disappointed and either will your pocketbook.
We purchased our new home and sold our current home through Trelora and everything went smoothly. I don’t see why you would want to go with anyone else.

We saved a good deal of money using Trelora. My wife and I started off a little concerned that we would have buyers agents reluctant to show our home but we had no issues at all. Our home sold in a few days! We had a great experience using Trelora and hope they expand into Austin so we can use them again in the future!

I was very skeptical about using Trelora at first and other agents gave me multiple reasons why I wouldn’t be happy. However that was not my experience at all. I loved working with the whole team and it never felt disjointed. When I would call all team members were up to date on what was happening with our property. The entire team was a pleasure to work with. We received multiples offers and had three fall through but the Trelora team was very supportive and reassuring during the whole process. And we saved THOUSANDS of dollars.

I’m torn here. On the one hand, the business model is great in that it turns traditional real estate on its ear. And they can a part-​time person meet me at the house that I wanted to buy for a walkthrough. Since I didn’t have a realtor, they arranged someone for me through whom I submitted my offer. All good, right? EXCEPT I never heard back from the buyer’s agent as to whether I actually got the house! This was Saturday. There were 3 offers including mine, so I know I didn’t get the house. But, seriously. follow up with the client! That’s just business professionalism 101. You need to incorporate this simple step into every customer interaction you have.

We decided to list our Stapleton home with Trelora for a number of reasons, but the biggest factor was the potential monetary savings to us by using their flat fee service. The home we listed with them is the 3^rd that we had owned and we had used traditional realtors in the past and never felt that the commission they earned was in line with the service they provided. Granted, there are likely many agents out there that can make or break a sale and well worth the money, but in our case, we had a nicely appointed home in a very desirable area, so hiring a traditional agent felt like throwing our equity away. The decision to use Trelora wasn’t without hesitation though, as we had read reviews and were worried about the potential for being blacklisted by buyers agents. Thankfully this wasn’t the case as we opted to pay the buyer’s agent the traditional 2.8% fee since they were the one bringing the buyer. We had constant showings within the two days we were listed, many overlapping, prior to going under contract at full asking price 2 days after listing with an over asking back up offer and we got the closing terms we had hoped for which included a lease back option after closing so we had minimal transition time between homes.
Having bought and sold homes before, we knew what we needed to do to get the price we wanted, so we didn’t require any assistance in that area. What we needed was someone to take care of the marketing and the paperwork for us, which is exactly what Trelora did, and for that service, the flat fee was more than fair. I never felt like the service was any different than what we had experienced from traditional agents, and honestly, with the money we saved on the commission it was basically like selling our home for $ 500k as opposed to $ 485k, which was the actual selling price. There is a larger pool of buyers at sub $ 500k than there is at $ 500k and higher as we found when selling another property that was listed over $ 500k, but the money in our pocket at the end of the transaction was the same.
Christopher was amazing to work with and always communicated with me clearly and promptly. We are currently in the process of buying a home using Trelora and would not use another agency for future real estate transactions.

I just closed on selling my house through Trelora. I have very mixed feelings about the process.
First the bad. I met with Karen in Dec. she was competent and professional. We pulled comps and both agreed on a selling price but would revisit it in May when I wanted to list.
I called early April and told them I wanted to go «live» on May 1^st. Our back yard is a big selling feature of our house, so timing is everything. Also, we had planed a trip for two days to be out of the house for showings.
Pictures went fine but no word from Chris until 4:30 on April 30. I had a bunch of paper work to fill out via email. The link didn’t work. This paperwork clearly should have been sent much sooner. I was most unhappy and said so. Chris got Josh involved. Josh assured me that I would go live the next day.
As far as pricing, Chris tried to talk me down $ 23 000.00 from the price I wanted to set. I held fast to my price even though he «ran the numbers».
We were under contract in 3 days at $ 31 500.00 OVER my asking price. Chris told me this was a gift! The next day we received a back up offer for $ 30 500.00 OVER my asking price. Hmmm. Another «gift».
I can tell you we had words. Chris said «we need to respect each other».
Difficult to do when you feel the incompetence.
It was tough getting information out of Trelora after that.
We did close. I couldn’t get a confirmation out of Chris until the day before the closing.
On the whole, I support the business model. I saved a ton of money.
I do recommend Trelora. You just get what you pay for.

I sold my condo in Littleton with Trelora. I had a great experience and saved a bunch of money compared to what I would have paid using the traditional fee structure. It is a team approach rather than one dedicated agent– but everyone was very helpful. I have already recommended Trelora to friends.

The Trelora team quickly sold my home for above appraisal price. Everything went smoothly and I was well informed every step of the way.

Closed on our $ 335,000 home in SE Aurora 48 hours ago — and can give Trelora a sincere five-​star review. We experienced a high level of professional, courteous service from Karen, Christopher and Travis.
We completely investigated Trelora before listing our home with them in April 2015. We interviewed two full-​fee Realtors (Re/​Max and Coldwell Banker) looked at FSBO, and Trelora. Neither of the 2.8% full-​commission Realtors could give us a satisfactory answer to our question, «What am I getting for an extra $ 14,500 from you that Trelora can’t provide?» The two Realtors made nasty and unprofessional remarks about Trelora (I.e., «They’re a bunch of carpetbaggers there») but could not give a single satisfactory answer to our simple question.
In fact, the traditional Realtors both arrived late to give us a market assessment, got confused about simple details like school districts, and came off as lacking in knowledge about areas they had professed to be the «neighborhood experts» in. In contrast, Trelora’s Karen Jacobsen was prepared, had accurate information on comps, and communicated everything in clear and direct language during our initial meeting.
We are planning a luxury vacation and putting in some pretty landscaping with our $ 14,500 savings. Definitely give Trelora some serious consideration over a full– fee real estate firm. We are very happy that we did, and would highly recommend them to family and friends.

Our most recent home buying experience was fascinating. We came across several «full commission agents» who were either incompetent or didn’t operate in their clients best interest. The Trelora team however was extremely knowledgeable, professional, and always had our best interest at heart! Our deal became very complicated, but Trelora was at least one step ahead the entire way and we were able to close. I give them my highest recommendation.

I’m off to my closing this morning. When I started this process, I wasn’t sure about putting my house on the market so I spoke to a real estate agent from a «regular» real estate firm. He came out and pulled comps, basically told me what I could expect for the house and then hounded me about every week or so about listing it. I heard an ad for one of Trelora’s competitors on the radio, and started looking into the flat fee concept. The other company didn’t have such great reviews and Trelora seemed to have very good reviews so I called Trelora. The process has been unbelievably easy. They’ve been there every time I had a question and answered it to my complete satisfaction. There was even a time I was truly struggling with letting go of my home and just really needed someone to talk to, Christopher spent like an hour with me on the phone listening, asking questions, telling me my options, and I can honestly say that I felt he had my best interests at heart versus just pushing the deal through. I can’t thank him enough.
On another note, the original real estate agent told me I could sell my house for a certain price and if I did some upgrades, maybe I could get $ 15K more. Well I did a few of the upgrades before Trelora showed up. After Trelora pulled comps they came in with a number that was higher than the original agent. I was a little reluctant worrying that I was pricing too high, but went with their suggestion. Now granted the market is very hot right now, but I had 4 offers in 24 hours after listing and they started coming in over my asking price! So not only did I save about $ 7K on commission, but made about 10% more on my house than I would have if I went with the other agent.
WOW. 10%!! That’s almost college for one of my kids!
I did tell Trelora to list my house with the 2.8% buyer’s agent commission as I have friends in real estate and they all said that the agents won’t show a house that they can’t make their full commission on, or they’ll steer their buyers toward other houses and I didn’t want to risk it sitting on the market and aging and having to lower the price. Maybe it would have been fine if I had listed for their suggested commission, but I’m happy with how things turned out.
If you are having any doubts about using Trelora, don’t. I did deal with multiple people but they were all able to answer my questions with ease. I felt like I was taken care of through the entire process and can’t honestly say I have a single regret. I don’t write a lot of reviews (this may be my first on Unilocal), but that’s because I’m busy and I rarely feel the need to gush about a company. I really felt the need to gush a bit on these guys.
Thanks Trelora for a job well done and all your support through this process, we’ll be speaking again one day in the future when I buy my next home!!!
Brian

We had friends who really pushed us to use Trelora and we agreed to try just because they pushed so hard. At first, we were pretty tentative and not convinced we would really love the experience, but we were so wrong!
We were paired with Eileen and when it came time to put an offer on a house, there were a couple of houses we were interested in. She worked with us and called the listing agents to find out as much information as she could to help us make a better decision.
Once under contract, Dave took over and helped so much. We ran into a snag with our lender and Dave really went to bat for us. When we got to closing, we actually ended up with a Visa gift card from our lender for their mistake and through each step, Dave was patient and full of the information we needed. We will totally use them again!

After hearing negative things from other agents, I realize it was only to selfishly protect their commision payouts. The people at Trelora gave us exceptional customer service, and they were able to walk us through the process completely and we sold our house with no issues. j
I am so happy that I did not listen to the negative reviews from brokers who are made that they’re not getting their lofty commissions. Why should a broker get thousands of dollars that I worked so hard to preserve?

We engaged the services of Trelora to help us sell our home in February 2014 while we waited for our new build to be completed. We were sold on the idea of savings thousands of dollars over the typical real estate commissions. When you consider that most homebuyers use online searches to find the homes they want before they ever contact an agent, it seems absurd to pay high commission fees if there are other options available.
The team at Trelora came out to meet with us and explained the process. A few days later we had a photographer at our home and pictures posted to all of the real estate search engines the next day. The house was officially listed on the MLS on a Thursday and by Monday morning we had received 4 offers. We ended up selling our home for $ 1,500 over the appraised value and had a net real estate commission savings of roughly $ 20,000.
I fully support the business model that Trelora has developed and encourage others to take advantage of this innovative approach. The only concern that I have is the lack of communication amongst the different team members as your get passed along to different «specialists» throughout the home selling/​buying process. We knew about this going in, but if there was a way to ensure you had a single point of contact and/​or a way to login online and see different communication logs it would make things less frustrating (at least in my opinion). All in all, a satisfied Trelora customer and I would recommend them to others.

My wife and I have owned 7 homes. I was curious about Trelora, but believe in their concept. I reviewed information on line and contacted the company. The experience
has been very pleasant, informative, and transparent.

I used Trelora to find a buy my first home and I couldn’t be happier with the level of service and professionalism they’ve provided. I really enjoy the TEAM approach they have to buying (and selling) real estate. When seeing potential homes, I worked with 2 energetic and intelligent gentlemen (Antonio and Christopher) who were determined to find the PERFECT house for me. Once we found one, I worked with an extremely knowledgeable guy (Ray) who’s been in the industry for over 20 year. He was able to advise me on putting the right offer in to get the house and still save me some money. I’m now under contract and everything is going very smoothly. I can’t wait to close and move in! Not only did I find my dream home, I’m saving over $ 13,000 by using this unique and innovative! Thanks again Team TRELORA!

Buying and selling a home can be a real pain in the… uh…neck. :) It’s not something that a lot of people look forward to doing because it’s time consuming, stressful, quite confusing and can leave you with buyer and seller remorse.
My mother has recently gone through a divorce and owns a home in Castle Rock with her ex-​husband and it has been quite a process trying to figure out the best approach for either selling or using it as a rental property.
I moved out of state last year, so it is even more taxing trying to figure this out from a distance, but a friend of mine recently connected me to Rett at Trelora and I have been able to pick his brain about the selling process. I will admit that I am on a steep learning curve with all things related to real estate (what’s an escrow again??) and Trelora has a less conventional process of assisting customers in buying/​selling property.
So far, I am impressed with the level of communication I have received from Rett. He has responded to me within minutes whenever i have sent a question and has provided me with a lot of resources that I have been able to use to do my own research.
Here’s the basics of what I know (and keep in mind that I will update my review for all of you lovely Unilocalers if I decide proceed Trelora):
* There is a $ 500 non-​refundable listing fee.
* $ 1200 is due at the time of closing
– Thus the $ 1700 flat fee advertised on their webpage.
* they have a group of licensed brokers that are all employed by Trelora who are available during the process of your home buying/​selling experience. They all have a specific niche and are able to comprehensively support you, the consumer.
* You decide what you want to pay to the agent on the other end of the deal (ie: the buying or selling customers agent).
Overall, I am happy with the information I received and the research I have put into their company… and c’mon, who doesn’t want to save a couple of bucks (or thousands rather) selling a property that is worth more in memories than even in price sometimes. You owe it to yourself to figure out what the best process will be for you and your family.