Parking Authority

I woke up to find my car got towed by this company, let me tell you, despite it being «retail only» spots, I see cars parked there overnight every single night and morning, not sure why my car was the one targeted. If that is reinforced it needs to be on all cars parked there, not just mine. I parked the car in that spot around 11:30am when I returned home from the gym and apparently it got towed at 12:10pm, which makes no sense (40 mins). After the huge hassle of driving 45 mins away to find this place which is impossible to find as it is literally a little shack off the street, they would not release my car unless I payed $ 235 total, $ 160 for the dolly, about $ 4/​mile for 12 miles and a $ 30 overnight fee which is all a huge scam. On top of that the lady wanted me to sign a piece of paper for ‘liability and customer release’ and luckily I noticed that she marked ‘S’ for ‘scratched’ on all surfaces of my car which is pure deceit as my car is definitely not scratched all over! I refused to sign the paper as the information on it was false. She would not let me see my car before I signed the paper to make sure no damage was done to it. It is not okay to do such a thing and treat people as if they’re stupid hoping they don’t notice that they are releasing your responsibility on the way you treated their car while being towed and the damage you caused on it. I work hard to make my monthly payments on my car and take good care of my car and will hold you liable for any damage you have caused to it. This deceit is not okay I will be reporting this to the BBB.

Unfortunately it took a «little» well placed frustration, but the problem situation has been dealt with, and with enough care to follow up promptly. Thank you for your assistance.

This tow company took my car because it had a flat tire OMG wow, I was sooo mad, it was there for 4 days and they charged me $ 520.00, that’s a rip off. they only had an «authorization to tow» from the driver signed and I talked to where I live and they said they have a contract with me from Corporate to take my car because of a flat tire. This company is very rude and has no professional in them. I went to go pay and after u pay they just disappear and knocking on the window and no response. If they have all your info aboht the car why dont they call you, thats messed up. Im going to also put a complaint to Public commission utilities of Colorado. They need to lose there license for a flat tire really come on, the tow away cost more then a f****** tire. Eat my grits!