Einstein Bros Bagels

Insanely unprofessional. When I walked in, all I heard were the two men behind the counter just fool around with each other. They were being loud and obnoxious and not professional whatsoever. I order a turkey, bacon, avocado sandwich that came with basically one piece of bacon and two slices of avocado. I felt uncomfortable and awkward while waiting for my food because of their unprofessionalism. I recommend just going to Etai’s of Berkshire instead.

Tasty bagels, fast service. Greg, our cashier, was awesome. Said something nice to every customer. Little things like that really do make a difference. Thanks Greg!

The food is consistently good, but the staff and cleanliness are hit or miss. Decent bagels, not the best, not the worst. Coffee’s very good. Don’t understand why they can’t clean the place consistently. Men’s bathroom Hot Water handle has been broken for months. Whole place has a kind of run down, not taken care of feel. Good management could fix these problems quickly. Staff is mostly friendly, but I’ve gotten some attitude from them too. Other Einsteins are better, especially the one on 18^th near the hospitals. I’d recommend making the trip there as it’s not that far and overall, the quality’s much better.

Agree with the other reviews — compared to other Eistein’s, this one isn’t clean, doesn’t have any supplies out (coffee kids are missing, half and half is empty, and only 2% milk is on the counter. Also, my nova lox seems pretty gimped

The food is pretty average, Einstein’s are pretty common, but the staff is always up beat and nice.

Consistently awful service. The employees could careless about moving more than a snails pace despite a crowd. No regards to customers time. Go to rosenbergs.

Abysmal service! I watched as three people who ordered bagel sandwiches AFTER me get served first, before I got my Tasty Turkey, a basic sandwich which SHOULD not have taken over 25 mins to make. If you are going to hire young people, shouldn’t you train them to offer good and efficient service??? Ridiculous!

How wasted were all of these employees last night? I’m cool with waiting but witnessing these employees is like watching the Walking Dead. No urgency. No one smiles. No one cares. One guy tried to bite me. Expect to wait too long for a mediocre bagel. Good luck.

For months we drove by the Einstein location on Colorado Boulevard on our way elsewhere, and over and over I’d comment that fresh bagels sounded pretty good. We finally stopped in here for a late morning pick me up a few mornings ago. Our bagels were fresh and as ordered. I foresee us returning in the future.

My company just ordered sandwiches from here. The experience was so poor it motivated me to write as I eat my Club Mex on challah.
First of all, no one got their sides of fruit or potato salad. Chips were easy because you could just grab those. Also, there were no pickles. Another person ordered a sandwich that had avocado, but when he opened it there was no avocado. My particular sandwich called to me because of the fresh tasting sounds of turkey, bacon, and ancho mayo. It’s boring. There’s no spice.
Then I found out the person that picked this up ordered while in line. The person did not take any notes down. Instead they attempted to rely on their memory. That did not work out so well.
Overall, this was quite an unsatisfactory experience.

WORST EXPERIENCE EVER!!! I would’ve given it NO STARS but Unilocal does not allow that. They not only forgot about us but we had to stand back in line to let someone know that we never received our order. NO ONE would make eye contact with us for us to even catch their attention — it’s not like we were standing around for our health. On top of all that our order wasn’t even made and when it was it was wrong. Two measley cards for free lunch or breakfast isn’t going to make up for the wait, the TERRIBLE customer service, the wrong order and being late for work. The only reason they’re open is their location. NOT COMING BACK HERE EVER!!! EVER!!!

Einsteins is always delicious! This particular location was friendly and pretty clean. It was fairly empty when I came in on a week day around 1. Not exactly bagel prime time, and they were still a bit slow. Also, there were lots of crumbs on the booth seat. It’s definitely not a big deal, but if there’s only a few people in your store, I’d expect it to be tidy. Anyways, you can’t beat the bagels and schmear. I love that garden veggie!

Wow, slow service, sandwich missing half its top. I ordered two sandwiches, both are supposed to come with sides. Only got one, asked the gal, she said I did not get two. Was not going to argue. Will never go back…

Search online for mobile coupons. Just got a free bagel & shear with the purchase of a drink. Pumpkin latte is good… Almost as good as Starbucks!

I’ve been to this place several times and the service has always been slow. Today I ordered a blueberry muffin. There were several other people in line. When they made our order (2 drinks, a bagel, and the muffin) they made each item individually and handed them to us, five minutes apart. The muffin was forgotten about and when they handed us our second drink, they said have a nice day, totally forgetting about the muffin. When I said, we ordered a blueberry muffin as well, they went over to the case and saw there were no more blueberry muffins. They had given the last one to another customer in line behind me. It’s not the muffin I really cared about, but their lack of customer service to remedy the situation. They could have cared less they sold the muffin to the other customer, when I had ordered it first in line.

If you want crappy slow service, then I highly recommend this place. Almost five times now I’ve gone there and I’ve stood at the register while the employees are chatting and no one offering to take my order. Then the amount of time from ordering to getting my order is ridiculously long. There’s staff just hanging out by the bagels and my order is not being made; what the hell? I love the einsteins downtown but this is just the worst one and I don’t think they understand how much more business they could be doing if they just had some sort of customer service. Oh well, they’ve lost me as a customer.

It’s a good neighborhood bagel shop. The service is okay and a clean table is hard to find. Not the best bagel or breakfast in town but definitely good for a quick breakfast. A plus is that they offer free wifi so you can surf the web while you enjoy your coffee and bagel.

Meh for what’s in the neighborhood… I have had better. Hard to find a clean table and seems über cramped.
Surprised that they have NO gluten free… or even gluten sensitive menu items with Udi’s right down the street.
Microwaved or whatever egg was bland, rubbery and had no taste.
and seriously… SCALDING hot coffee… =(

I grabbed a bagel sandwich here with some other folks the other morning. The staff was friendly enough. The line did not move especially quickly, and there seemed to be some confusion as to who would be accepting payment at the dual registers. The price was okay (not ridiculous, but not especially affordable). The quality of the bagel sandwich itself was acceptable.
The parking spots immediately in front of the restaurant are actually «do not park /​no stopping» zones, but that did not seem to deter most people. There are not a lot of spots within one block of the place, but if you are willing to go out two blocks, it is less of an issue.
They had some «doggy bagels» by the register, which seemed cool. But $ 1.25 each was rather pricey. I did enjoy the rather large outdoor patio.

A nice staple to the Stapleton neighborhood — hey that sounds kinda neat. LMAO
Been here twice in the past two days for some breakfast and I think I like what they have. Yesterday I had a toasted Everything bagel with light cream cheese (yum). Today I had an Everything bagel (can you tell I love Everything bagels??) with cheddar cheese, sausage, egg, with a little tomato. I also bought a tub of Sun-​dried tomato and basil cream cheese to add to my bagel sandwich. It was some of the best cream cheese I’ve ever had!
They lose one star for being out of bacon — how can anyone ever be outta bacon??? That’s like not having a place to live…
Great place for breakfast or lunch or to grab some bagels for work.