Department of Motor Vehicles

This place was great! Much faster than I expected. I stared writing this review and couldn’t finish because my number got called so quickly.

Very rude service wow so incredible. Came in today November 16^th 2015 a lady at the driving permit on Mississippi I believe Anissa, the lady with brown hair and brown eyes, Hispanic. Very rude I hope a manger contacts me. The whole time having a bad attitude for no reason lashing out on customers and co-​workers just un acceptable completely. Hope a manger contacts me because this not right at all. If no one writes me back I’ll go to someone else due to this. She shouldn’t be working here with that kind of attitude. On a good note I believe the new girl there is very sweet and nice, wish I got her name, but she is doing a wonderful job even with Annisa being rude teaching her how to do her job.

Also, fun fact– even though I accomplished NOTHING during my visit, they still cashed my check that I wrote for the license I never got. They gave me cash back, but still, watch your account. SUPER annoying, definitely adds insult to injury.

Really, it’s not so bad when you know what you’re doing. The two trips that I can remember the staff had me in and out in under 1 hour. Sure, it depends on what business you have — but it can be smooth sailing if you go in with a positive attitude.
Now a days, the system is automated so you go to the electronic kiosk by the front door, select what kind of business you have, and then take a number. Numbers are called and displayed on large screens so that you know exactly where to go.
Of course, the people watching is top notch. You get to see all kinds of weirdness at the DMV. Employees are fairly efficient and I can’t say I blame them for being exhausted. All in all it’s a solid running facility.

If you can choose a different motor vehicle location, I would strongly recommend it. I have been to several in Colorado and this is by far the worst! I had a appt at 9:45. I arrived at 9:35 and the system said I didn’t have one. The 2 people standing at the front basically just shrugged their shoulders. I showed them my confirmation on my email and they just slowly messed around on their computer. I asked several times if they were going to help me get in the system and was never given a clear answer. At 10am I asked if they could just walk me up to the counter and she acted like «well I never thought of that.» I was helped by a much smarter lady but overall this experience was frustrating and this place will leave you feeling gross and annoyed. Even though I had an appt, I am still sitting here 45 minutes later. I can’t imagine how long folks have to wait, who don’t have an appt.

Let’s face it, no one looks forward to going to the DMV (except maybe 16-​year-​olds getting their first license), but I went this morning and they were fast, efficient, and friendly! The woman at window 9) forgot to get her name) was kind, quick, and friendly. What a pleasant surprise.

So unbelievably rude!!! It’s clear that none of the employees want to be there. The lady that gives out tickets is rude to every single person who walks in.

Like a long cueing amusement park ride, without the ride, or joy. Wait time was like an hour and people said it can be way longer. A large purgatory like room, nothing to read, and you better behave yourself or else. The only other DMV’s I have been to are NH, and the ones in Vancouver Canada, both of which are much nicer, with way faster wait times. If you can renew online save yourself the boredom.

So this wasn’t the worst DMV experience in the world and there was obviously a wait. I came here to transfer my out-​of-​state license. I arrived around 7:30, so thirty minutes before the place opened. There were about 15 people in front of me. We waited until the place opened and as soon as it did, all of the employees seemed ready to go.
When you come in you check in using a kiosk and that determines your place in line. For example, I was the first person who came in for a license transfer but there were people in front of me who came for other things. I liked this, because different services take longer than others. As soon as I checked in using the kiosk (there are several) I got my number and sat down. It took about 30 minutes from that time to the time I left. All of the employees were nice and it helped that I came prepared. I would suggest doing some research before so that you know exactly what you need.
Since I had my old license and proof of residency I had to do the short vision exam and take my photo. Easy as that. I can’t remember if there was wifi, but I think I saw people with iPads and laptops. Clearly, going to the DMV is as pleasant as getting a colonoscopy but this wasn’t too bad.

Very organized layout! The ticket machine tells your wait time. However, the bathrooms could use some work. Expect to wait longer than an hour and a half to be seen by an agent. Please remember customer service does not apply to government agents because they are not friendly here. One of them enjoys shouting your name for a picture!

Wish I could have been able to renew my license online. 2 hours of wasted time.

I have gone to get a driver’s license in two other states and two other countries (one of which was in the throes of famine) and this is easily the worst experience I have ever had doing so. It never took much more than half an hour beginning to end. My first one back in Ohio handled twice the traffic with half the staff, and still didn’t make people wait more than ten minutes. It’s utterly befuddling how so many people can accomplish so little. It’s like they make a sport of being unoccupied. The first time, I was there for two and a half hours. The second, I spent an hour there after queuing up outside for half an hour before they opened. And you have to make an appointment a month in advance? Really?
Also! What good is a numbering system if you don’t call people sequentially. Not only do you have to be there for two hours, you have to spend the whole time watching the big screen to see if your silly letter/​number combination is going to be the next one to spring out of thin air.

I hate this place ! the guy that takes the pictures has been here way to long ! what an shitty attitude .he makes fun of people to his co-​workers !

You’re at the DMV. Expect to wait. And wait some more. And then wait some more.
Do I think there’s a more efficient way to do things? Probably? But I don’t work there, so i can’t say for sure. What I do know is that the people I encountered were friendly and helpful. And I got to get some reading in as I waited.
Does this 4 star review mean that I want to be back anytime soon? Heck no. But it’s not as bad as I expected, either.

Never did I think I’d a) review a DMV office or b) give them five stars. But occasionally a blind squirrel finds a nut and I had a fortunate experience– and want you to as well!
Dreading the act of changing my name on my license after getting married, I have put off the task. But last night I looked online and found that you can make appointments at certain locations! Eureka!
Made my appt for 10:45am the next day, reviewed the required document had headed to bed. This morning I headed that way, with a book and fully charged phone not expecting my appointment to mean much other than a commitment to show up.
Parking lot was packed, every seat inside taken and I was preparing for a long morning. Checking in at the kiosk didn’t work (I was directed to the receptionist) who printed my ticket and informed me that although I was almost ½ an hour early, they were ready at station 6 to see me. Haha! Walked through the throngs of people right up to the counter and within 10 minutes my paperwork was processed, eyes checked and I was in queue for a new picture. That wait was MAYBE 10 minutes and while the guy running that photo area isn’t warm and fuzzy (honestly, can you imagine telling hundreds of people repetitively all day to «place your index finger there, stare at that blue dot, smile, here’s your cancelled card and your temporary… Next!») he was super efficient and very kind.
I was at the office no more than 45 minutes start to finish. Impressive and I have to give kudos to the staff there for running a tight and efficient (but not rude) ship.
So… Make an appointment. You’ll be happy you did!

Come early in the morning and bring a book.

Given all the horror stories I hear of many hours spent waiting at the DMV, I was dreading going to DMV to switch my out of state license to a Colorado one. Surprisingly, I arrived right before opening and didn’t have an appointment, yet I quickly signed in and didn’t have to wait that long to be called. The employees were very friendly and everything got done faster than expected! I only wish Colorado would give you the driver’s license right then instead of having to wait for it to arrive by mail.

Nobody and I mean nobody hates the bureaucracy surrounding driving more than I. Emissions Tests, License Plates, Drivers Licenses — all of the these processes are time consuming and primarily serve only one purpose — raise revenue.
Having said that I had the best experience I’ve had in low my 45 years of driving in renewing my driver’s license today. Made the appointment on-​line (highly recommended), showed up early expecting the worst but was called up before I even had a chance to sit down with the magazine I’d brought to pass the time. Quick eye-​check, pay the cashier, smile pretty for the camera and I was out the door in under 10 minutes. Right on.
It would have been 5 stars but never once did anyone say hello, how may I help you, smile, or indicate in anyway that they were happy to be of service to me in the job that my taxes and fees pay them to do.

Like the other guy, I guess that it may be unusual but I was in and out rather quickly for a lost license with no appointment.
The lady behind the counter was very friendly and even apologized when she heard I lost my license.
Of all my dmv experiences, this one was definitely way more favorable. =)

My Washington driver’s license was going to expire tomorrow and, you know, I’ve been living in Colorado for nearly a year now, so I figured I should probably do something about getting a proper driver’s license for the state that I’m actually a resident of.
Did you know you can make an appointment online for the DMV? Well, you can. I was in and out of their office in about twenty minutes. It took all of my will power not to point and laugh at all of the people grumpily watching the clock and spending their morning in folding chairs just waiting for their turn in line. Actually, I wasn’t even tempted to laugh at the hordes because I’m pretty sure that would be a death sentence. But seriously, people, just schedule an appointment and make your DMV visit as painless as possible.
Did you also know that you can renew your license online? Yep, you can.
So, my inaugural CO DMV experience wasn’t too shabby. Just do your research online about what paperwork and identification you’ll need and then schedule an appointment.