Concentra Urgent Care

Total waste of time. I made sure to call ahead first to see if they had anyone who could treat my issue. They said of course come on in. I get here and I wait for over two hours to be told that there’s nothing they can do.

I wouldn’t recommend coming here if you are any kind of time restraint. After waiting multiple hours to be seen, it took the doctor over 30 minutes to write me the prescription she said I needed. After waiting 45 minutes after being seen, a nurse came to my room and said I could leave and that they would fax my prescription to the pharmacy I said I used when the nurse checked me in. However, when I called that pharmacy and hour later, they hadn’t received the fax and when I went into the pharmacy later that day, they said Concentra sent my prescription to a different pharmacy location.

This was my second visit & they are quick & efficient every time. I got in and out of there within 45 minutes. The doctor & staff is always friendly & answers any other questions I might have. Picked up my prescription right after at Walgreens & it was ready within 5 minutes. I will be back if I need to get better quick!

I arrived at 10 and was back in my office by 11:15 — AND I had stopped at Walgreens to have a prescription filled. Great service. Such a relief to get good medical care at a clean, professional-​looking facility — close to my office. Erica Garcia emailed the paperwork to me before my appointment, so I had it all filled out when I arrived — saving some time. Couldn’t be happier about my experience here.

Do not go here. This place is dangerous. They did not correctly diagnose me and I have had extended, and worse symptoms because of it, even a year later. I have never seen such terrible health care in my life, or more disrespect for the human condition.

Go to webMD. It has more experience helping real patients

This is by far the best urgent care I’ve been to, for reviews that say it’s slow or takes a long time– it’s downtown Denver, what do you expect? The staff is so friendly and helpful, and the doctors I’ve seen are always knowledgable, and caring. This isn’t just an in-​and-​out get your meds facility, it has the feeling of a «regular» doctors office, with the convenience of an urgent care office. I would recommend this particular office location to anyone.

Worst excuse for healthcare service I have ever seen in my life. I’m a registered nurse and all this facility cares about is getting you in and out. I had blood and other indications of infection in my urine and they couldn’t care less. We are now driving south to an appropriate facility to deal with my bp ¹⁵⁴⁄₉₆ and complaints of pain and blood in my urine. I’m sure they deal with addicts and other issues but I shouldn’t have to drive further because I live downtown. In fact I live downtown I pay a higher than average cost of living I shouldn’t have to drive to the suburbs to get average health care.

The bottom line: Stellar service, great communication and friendly, competent staff.
Earlier this week, I sliced my thumb open on a sharp chef’s knife and it needed stitches. So, after a quick search on Unilocal for an Urgent Care place near my neighborhood, I found Concentra in LoDo. When I arrived, I was greeted by their Operations Director who asked me what I needed to be seen for and was very empathetic. She informed me the wait time would be approximately 90 minutes from sign in to walk out. She was spot on. I filled out a very short medical history (which you can print for yourself online if you have the time), gave her my insurance information and copay. Shortly after that, one of the Medical Assistants took me back, asked a few questions and informed me that it would be just a few minutes before the PA would see me. The PA came in, explained his recommended treatment and got to work, talking me through all the unpleasant parts like a pro. He was also friendly, empathetic and totally professional. Three stitches later plus 10 – 14 days of healing and I’ll be good as new!

This place is clean, the staff is genuinely friendly and seem like they care and don’t make you feel like just a number. As far as urgent cares go, especially in a busy city, this is incredibly impressive. I would give it five stars if it weren’t for the doctor I saw. I understand that doctors are incredibly busy and that I went for something more trivial than what I’m sure they are used to seeing. Basically, I had one of those bugs that was going around that resulted in me just feeling all-​around awful and it moved from my head to my chest. Having had bronchitis in the past I wanted to get it looked at. The doctor barely checked me out– eyes, nose, ears, and chest with the stethoscope, and then was gone. She wrote me a prescription for amoxicillin (or something like that) but postdated it so that I couldn’t get it filled until the following saturday (I went on a Tuesday or Wednesday). She explained why she was postdating it (side effects that may not be worth it) but a coworker of mine who came down with the same thing was prescribed the same medication by her doctor the day before and felt completely normal by Thursday, while I didn’t even have the option to get mine filled and finished the week feeling miserable. Additionally, she didn’t tell me that this medication counteracts birth control. I have Implanon, which may not be affected by amoxicillin but after reading through some websites it looks like the studies around it are somewhat inconclusive so that was something that should have at least been mentioned and not brought up to me by a coworker (I don’t get sick too often and seriously had no idea). Basically, this place is great– especially so when you consider it’s an urgent care. Entire staff goes out of their way to be friendly. Everyone will make you feel especially cared about except the doctor. This also could have totally been an isolated incident but if I take the day off work and spend the extra money to go to the urgent care because I feel too sick to wait for a GP appointment PLEASE do something to make me feel better or offer some advice or attention other than «rest and drink fluids and if you still feel bad in 4 days you can have some medicing»

I needed a quick TB test and I was in and out of the office in 30 minutes. It was a walk-​in. The longest portion of my time was spent filling out the paperwork. These types of places are unpredictable, as far as wait time, because it is an urgent care clinic and there’s no way to predict when they’ll be slammed or when they’ll be empty. I walked in around 6:30 p.m. on a Wednesday evening. The staff was very helpful and friendly.

No one goes to an urgent care for a fun time, but this place turned an awful day into an ok one. The front desk people were remarkably polite and even friendly. My wait was probably 25 mins in the waiting room and then the doc was ready to see me before my vitals were even taken. The doc was efficient without being robotic and did his best to minimize pain. Not a fun experience, but the level of care I received was top-​notch.

Pretty good experience, when we showed up (11 AM) it was empty so that was lucky. The care is good & recommendation to go to ER was helpful. I would return to this clinic if I had another emergency.

I have used Concentra several times. I had to use it more than a few times when I thought it was a super fun idea to tear a ligament in my hand. The doctors were great, including the one who shares a name with an 80’s teen heartthrob. He didn’t flinch when I noticed his nametag and failed stifling a completely nerdy laugh, complete with nose snorting.
He was also very nice and took good care of me.
The front desk is awesome, except for one person. I learned quickly to hang up and try again later, if she answered, when I was calling to get in touch with the doctor.

I like having an urgent care so close to me, but every time I come in (3 times so far), I’ve had to wait around 1 – 2 hours to see anyone. It beats scheduling an appointment a month in advance and then waiting like hospitals or other clinics, but I wish it were just a bit quicker. Also, I have to fill in the forms and they have to take a copy of my drivers license and insurance form every time I come in. You’d think one time was enough.
Other than that, the doctors and nurses are great and they are good about following up to ensure all is well after the appointment.