Carol M Reid, MD

Dr. Reid is amazing! She injected Juvederm to improve my laugh lines and also pumped up my lips. She has an incredible eye for cosmetics, and I can honestly say that I am scared to EVER go to anyone else BUT HER. I trust her judgement fully and feel very comfortable with her. She gave me the confidence that I needed, but without anyone noticing that I had anything drastic done! People would tell me that I looked great, but they couldn’t tell what was different! That is just what you want when you are dealing with anything cosmetic! I am going to be 32 this year, so it really gave me the extra boost I needed to feel AMAZING! Now when friends ask me if I have ever tried Juvederm, I say, «Yes, and if you want to try it, DON’T go to anyone but Dr. Reid!» The fact that she is an incredible ENT is only icing on the cake because knowing that she is working on people’s faces all of the time in surgery gives me the extra confidence in her as opposed to someone else who doesn’t have quite that level of experience and expertise. I am a forever Dr. Reid fan and would HIGHLY recommend her to anyone! Her staff is also top-​notch. Her MA is very professional and sweet, so you feel incredibly comfortable with her in what feels to be a vulnerable position! She’s a doll! Her front staff is also very knowledgeable and professional, not to mention super fun! All and all, when you go to The Reid Clinic, you leave feeling dynamite!!! LOVE, LOVE, LOVE them!

I am so appalled by the way this doctor handled my care, if I could give less than one star I would ! I made an appointment for some sinus problems I thought I was having– I have not had problems in the past so this was my first visit. The first round of treatment was sort of a trial and error approach which I was fine with, because I didn’t want to jump right into a cat scan to see what was going on. After that treatment was unsuccessful, I opted on her recommendation to get the scan. A week or so after I got the scan, I called her office to find out why I hadn’t heard back with my results, and I was told that I would have to make another appointment to go over the results. I have had tests done in the past and usually the doctor or nurse or NP will call you and give you results and tell you course of treatment, but I can’t get anyone at this office to tell me what they saw on my scan, if anything or if its necessary to have another appointment. I have an HSA, and unlike many visits that are co pay driven, I have to pay for each visit. This gets expensive and I explained that to her. I would be happy to come back in if they saw something on my scan that was concerning, but I would be annoyed and it would be unnecessary to have me come back in to prescribe antibiotics. When I told them that I would not come back in until I talked to the doctor or had the results of my scan read to me, they told me it was a 75.00 fee to speak to her. Cmon! That’s not why you became a doctor is it??? I left feeling like the only thing important to this practice was my money, which I have decided not to give anymore of-​on principle. I wonder if she sleeps well at night knowing that?
This is not a best patient care approach to healthcare! Very disappointed :(

Dr. Reid is listed here as a cosmetic surgeon, but she’s also an ear/​nose/​throat doctor. Both my husband and I have consulted with her for ear/​nose/​throat problems and have a lot of trust in her abilities to diagnose and treat us.