This used to be a fantastic place for high end beer, wine and liquor. Unfortunately, about six months ago it was purchased by a new company that is ruining everything. There are no more specials on the cheeses and meats. The employee turnover is incredibly high and I’ve heard they are cutting on the pay for their workers which explains the decline in customer service. Also, I went in today to use my loyalty rewards points but they had changed their system and I was unable to do so. I had to travel to another location that soon(once they update their system) will also not be able to use the loyalty points. Overall, a company/store in decline that needs to look in the mirror.
Master D.
Place rating: 4 Delray Beach, FL
Only thing stopping this from being 5 stars is their customer service is a bit lax. Sometimes its tough to tell who actually works there. This is second time I had a question and could not easily identify who was employee or shopper… at least shirts that match would help or name TAG.
Cole R.
Place rating: 5 Toluca Lake, Los Angeles, CA
I went there because of a positive Unilocal review. Great store with excellent selection, fair prices, plus superb cheese selection and numerous sundry food items. Need caviar? Crown has it. Friendly and helpful staff. Wouldn’t go anywhere else in this area. A plus!
Anna L.
Place rating: 5 Delray Beach, FL
Just discovered this place in Delray the other night and it’s fantastic. It’s not huge but the selections are diverse and plentiful. Also surprising was they have fresh meats and cheeses available, as well as dips, crackers, chocolates, and other gourmet snacks. The gentlemen that were one staff were very helpful, funny, and really nice! We will definately be back for more libations!