Anton’s Salon & Spa

I have mixed reviews about this place. I will categorize based on services:
Massage– 4.5 stars.- I had Rae. She is awesome. I absolutely loved her massage. She used just the right amount of pressure and really allowed me to relax and enjoy myself. The room was nice and comfortable. I opted for the aromatherapy massage and she used the scent I picked throughout the massage rather than just the beginning as some do. I had asked her to avoid certain areas and she didn’t even come close to them, which I appreciated. The only reason for a half star loss was that I had to wait about 5ish minutes to see her and when we got back, I was informed that we were now behind and I could no longer get the foot soak that usually comes with the massage.
Manicure– 3.5 stars– I had a woman with a name that started with S– (Sydney?). While she was very nice, I wasn’t a fan of her technique. First, they don’t offer a lot in terms of colors which is a bummer. And while she did a pretty good job with the actual painting of the nails, she did very little when it came to the cuticle treatment. I had a lot of rough edges. I also asked that my nails get cut down short and she decided not to and just file, file, file. And her hand massage was less than to be desired. I found out, while chatting with her, that she is actually a hair dresser but Anton’s requires most of their hair dressers to do nails as well. You could tell nails isn’t her favorite thing. On the plus side, my polish has really lasted a long time.
Service: 1.5 stars– I called the week before to book my appointments. I originally planned for Wednesday but found out a friend wanted to get a massage as well. It was quite difficult to get it booked in the first place as they have a massage therapist at different locations at different times. I called back with plenty of notice to cancel and reschedule those appointments. I rescheduled for a few days later but yet got a call on the Wed stating I was late to my appointments. I called back and explained I didn’t have those appts and they were canceled already. She blew off what I said, then told me I have to be there for the manicure. I again explained that I changed to that to the other day as well. After we cleared that up, my friend– who’s massage was booked right after mine– got a reminder call the day before her massage. I didn’t get anything. I called the day of to confirm and the lady was very snippy with me. She said they don’t do reminder calls, even though my friend got a call. The lady on the phone said they must have requested that while booking the appointment– I explained I was the one that made all of the appts in the same phone call. She blew me off and just confirmed my appointments and hung up. To top it all off, after all my services were rendered, the front desk tried to charge me for the wrong manicure and charge me more. I had to argue with them regarding what I actually received and booked my appointment for. It did get fixed but they seriously need some communication training up front.

Hit or miss when it comes to service. The staff at the front desk greeting people and answering the phones are, without fail, always rude and condescending.

My sister was getting married in Dousman & used this salon to book hair appointments for her bridal party. We didn’t have many choices because of the remote location. Personally, I’m from Chicago & have worked in the med spa industry for over 10 yrs so I have a certain level of expectations. To make a long story short, not a single bridesmaid liked her hair, including both mother’s of the bride & groom. We were left with the debate of whether or not to take our hair down & start over ourselves. The updos were sloppy & anything but elegant. I was asked by several family members if I had paid for that hairstyle, it was that bad. To add to the horrible experience, they even charged $ 67 for the flower girl’s pony tail!!! She is 3 yrs old!?! Any one of us could have thrown her hair up into a ponytail & it would have been free – and it probably would have stayed too! The flower girl’s hair lasted all of 5 minutes. All in all, this salon is WAY over priced for the quality of work they deliver. I HIGHLY recommend going elsewhere for your wedding party needs.

Although I found the staff very friendly I have serious concerns with the hygienic procedures of the waxing staff and will not return. My esthetician repeatedly double (and triple) dipped the stick during my waxing appointment (full face and arms). Very unsanitary. She was also a little rough but she did get all of the hair off and did a nice job on my eyebrows. Very disappointed.

Had an important meeting in Chicago the next day and decided to zip in to get my hair professional flat ironed. That was a mistake. The girl was nice enough but did not realize until I looked at my hair that night she burnt it. It was so bad that I had to cut sections of my hair off. Left a message for management to refund my money. Never received a call back. Called them again. They asked me to come back in so they could look at it. Told them I did not have time to. Then they told me to send pictures. Sent them pictures and still have not heard back from them. The girl told me she just started in the field yet they would not take my word. A little customer service would have been wonderful in calling me back.

Unfortunately, I wish I had a better report. I usually go to Neroli in Brookfield for my waxing needs and decided to try Anton’s because they are closer to my house and more moderately priced. I figured I’d give it a shot. I am a trained (but not practicing esthetician) and regularly do my own waxing, but I cannot give myself a brazilian so if that’s what my needs are I have to outsource. This appointment was for a half leg (upper) and a brazilian. I arrived for my appointment, and the front desk staff was pleasant enough. My esthetician was prompt and incredibly friendly. We hit it off which is making this negative review so challenging. I have never had a more painful wax in all of my life. I’ve been getting waxed for the past 15 years. By myself and by others. Not only was it incredibly painful, but when she used the hard wax for the brazilian she had a hard time removing the wax. When she was finished with the service she had left clumps of hair on various parts of my body as well as on my legs. Nothing was smooth and I actually had to go home and tweeze several spots. The next day I waxed the missed areas myself. For the amount of money I paid for this service I expect a much better job. Based on this service I will never return. I cannot express how disappointed I am in the service. Especially because I really liked the esthetician. I would be mortified if I let a client leave looking how I looked after that service. Buyer beware.

This review is not about their services but their sales. I came in to purchase Aveda product, but found that an item was marked up double of the price at the Aveda store over at the mall. I didn’t want to drive to Brookfield, so I ended up going further west to a different salon (after this one) to get the same product at a normal price.

This place is wonderful! I live in the Chicago area and this spa would fit right in. The venue is very sleek and modern and Reese (sp?) Is an awesome esthetician.