Motor Works

Don’t get your car done here!!! I stress this because they will keep your car for weeks and not update you about it. They will also break stuff on your car just to charge more money. My estimation went from 100 dollars to 600 because they broke off a bolt in my car. I will never go to them again. I had to keep calling them until the point of making a visit not knowing if my car was done or not. Not to mention they had it for it a week And still was not done. They are ridiculous!!!

My car died on me in April 2013 and I had it towed here to get it fixed. They put in a brand new alternator with a new battery and I’m now having to get a another new alternator and battery 2.5 years later. Didn’t last very long…

Great place great prices and great people
New to the area and saw a coupon in the local magazine so called and made an appointment
* very polite on the phone
* oil change took 30 minutes and only 13.95!
* great service will definitely be back

I brought my car her for repairs and they have been so great with me and my family. Since the car needed quite a few repairs, they staggered the repairs so that absolutely necessary repairs to get the car running were completed first. They have been helpful and honest the entire way through and I appreciate that.

Be very careful with these people and get second opinions often. They will milk your car for many problems and keep suggesting repairs you either do not need or «fixes» that are not typical.
The main concern with my experience is the fact that their customer service is non-​existent when trying to communicate with them over the phone. Read Unilocal reviews for a more accurate rating of this shop, they are not as favorable.
If you have a quick repair or need an oil change, you can do worse than this place. If you have major or complicated problems, take your vehicle to a shop with more diagnostic experience.

Ok so i had a bad experience with this place. at first it seemed like a great place, but it turned out to be bad.
Ok so my car was having trouble with the steering and I brought it to the merlin, they said I needed a new power steering pump and that it would take a day to order and be really expensive. The price seemed way too steep and I brought my car here. It turns out that I did not need a new pump but 1 of the joints in the steering was bad. So I had it fixed which took a lot longer then they said. Anyway it seemed to work fine, but then I noticed a little while later the steering was acted weird again but in a different way, like pulling to one side then the other.
I was not in dekalb anymore so I brought it to a place my parents like. well it turns out the steering rod they used was either the wrong part or not installed correctly and they would not let me drive with out it repaired since there was a possibility that I could turn the wheel but the car could go straight. Also, the bad repair damaged my steering gear, and the estimate for the total repair was $ 1000.

I haven’t gotten my car fixed here yet… saving up for it.
I was referred by someone I work with, he said they will tell you like it is and not sugar coat things like other places do. I had them do a test drive and a general look over of my car and within 24hrs they told me what was wrong and cost. Mind you I went to another mechanic first in the area and had him look at my car fix a problem, still had an issue, took it back again me to fix other things. Finally Motor Works told me what the problem is and what they suggested totally made sense considering I know nothing about cars yet could tell something was wrong with my car.