A Phillips Towing & Recovery

I have NEVER been so stressed out in my life since my last major life issue. My gosh. So I get in an accident, and they tow my car to the impound. My first accident and first time being in the impound.
Okay, so the only issue that happened with my car was that it was dented on the side. I was hit on the driver almost exactly in between both doors. So The car was still able to drive since it was an older model, built like a tank.
I wanted to get my car out, and he stated that I couldn’t drive it since it was «unsafe to drive». Okay. I’m sorry, but how are bent, locked doors and broken windows unsafe to drive? The doors won’t even open, and broken windows is no different than your window being down. All my lights work fine. The car turns on like it’s supposed to. The damage is more-​so cosmetic.
Okay, so we have to get the car towed out. That’s fine and all, but Triple A is not certified to tow the car off the lot. EXCUSE ME?! DA F*** you mean?! Okay…
So whatever. I go to get stuff out the car. I’m able to get everything except my friend’s speakers. I had them in the trunk. Think of a sub-​woofer in size comparison. Okay, he said I couldn’t take those since they were considered part of the car.
There is no proof of a sub-​woofer connected to my car. No amplifier, audio cables, absolutely nothing. No drilling or anything. How were those speakers «part of the car»?
Okay, so the only way to get my stuff now is to either pay to take it off the lot (Don’t know how since Triple A isn’t certified) or have the insurance company give him some «release». Well the insurance company won’t be going since damages aren’t covered.
My gosh! He has made my first accident one of the worst experiences in my life.
I don’t suggest you let this towing company tow you. You will have HAIL, and I mean HAIL trying to get your vehicle out.
I thought they would be a good company since they offered a 24 hour service. I wholeheartedly agree that I’ve made the wrong decision.

Our car was towed here after an accident. It was nearly impossible to get access to our car so we could get our stuff out of the car! This guy never answers the phone and is very inflexible. If you have a choice, go with someone else!