Pizza Factory

Decatur, United States

3.8

Open now

8 reviews

Contacts

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Telephone:
+1 217-428-4400
Address:
397 W 1st Dr, Decatur, IL, 62521
Categories:
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Bussiness info

Take-out
Yes

Today

Today 3:00 pm – 12:00 am
Open now
Local time (Decatur) 20:38 Thursday, 5 June 2025

Business hours

Monday 3:00 pm – 12:00 am
Tuesday 3:00 pm – 12:00 am
Wednesday 3:00 pm – 12:00 am
Thursday 3:00 pm – 12:00 am
Friday 10:30 am – 1:00 am
Saturday 10:30 am – 1:00 am
Sunday 10:30 am – 12:00 am

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8 reviews of Pizza Factory

No registration required
Place rating: 4
Mobile, AL
Always like to get a pizza here every now and then, this is the goto place for our pizza after hours when we’re in the mood for a late night pizza snack and our favorite pizza place is already closed. Staff here is friendly and quickly gets your orders ready for pickup. Thin crust pizza and good quality cheese, they cook the pizza just right with a little bit of a crispy crust on the outside of pizza but not burnt. We will continue to use this place as our after hours pizza.
Place rating: 2
Champaign, IL
I’ve tried to give this place many chances. We used to be really faithful customers I mean ordering every weekend. but these last few times I have been really disappointed! We asked for well done and three times they have not done so. When I called to complain the manager seemed not to care at all. Which really pissed me off… now I did go one day in the daytime and the lady behind the counter cooking was great and her calzones were the best I ever had but still the bad out weighs the good.
Place rating: 1
Bloomington, IL
I am new to Decatur and searched on line for a place for pizza and tried Pizza Factory. The person that took my order asked for my phone number and address three times and sounded confused the entire time. Once 2 hours passed, I called back and asked for a status on my order and the man that answered the phone told me he was too busy to deal with figuring out where my order was then hung up on me. I called back three times and the same guy answered and asked if I ever made a mistake before and told me to call the owner the next day and that he was too busy to listen to me complain. I could not believe the way I was treated. The food was good once I finally got it however don’t order for delivery. I am a business owner and could not believe people operate like they do. I am not sure who the owner is but their employees are rude and not trained well.
Stay away from this business!
Place rating: 5
Decatur, IL
Pizza here is not the best but the calzones are the bomb. Good deal 2 calzones and a pop with salad $ 20. Delivery is fast if not to busy! Been ordering from here for years!!! I always order my calzones well done.
Place rating: 4
Chelsea, MA
Fore the name pizza factory, pizza itself isn’t great. Its good but not great. Where this place excels is their breadsticks, and Calzoni’s these are the true gems of the place both are super addictive once you start with them you can’t stop.
Place rating: 5
Chicago, IL
I’ve been going here for over twenty years and have never gotten sick of their pies. Much better than your standard chain-​pizza places. Highly recommended.
Place rating: 5
Decatur, IL
The pizza is okay but the cheese breadsticks are worth going for
Place rating: 4
Chicago, IL
Ordered a pizza for delivery from here for dinner. Compared to some pizza I have had, this was really good although not the best ever. I liked the cheese, the medium thickness of the crust, and that they put the pepperoni underneath the cheese. Delivery on a Saturday night took just under an hour and a large one topping pizza including delivery is $ 14.