Really good location, But Drive through is slow(sorry i mean slowwwww) not worth waiting 15 minutes for coffe and be late to work. Try tim Hortons on greenfield and michigan, 10 cars in front of you and you will be out in 5 minutes.
Fatimah H.
Place rating: 1 Detroit, MI
Horrible customer service and u can’t understand what they are saying. one instancemy husband goes and orders a double chocolate donut and they tried giving him a chocolate dipped donut and then he says just give me my money back and it took him ten minutes to get his money back.
El M.
Place rating: 1 Dearborn Heights, MI
This is the slowest coffee making establishment that I have ever gone to. I have gone multiple times, at different times, and it’s always atleast a 10 minute wait in the drive-thru line. Then to top it off the employees have garbage attitudes, like it’s our faults. Whack! Lol
Sam B.
Place rating: 1 Dearborn, MI
Terrible establishment. I gave this business 3 chances and they disappointed me all 3 times. They messed up my order all 3 times. I waited for over 20 minutes. Employees seem lazy. I don’t know what is so hard about making a bagel with the right cream cheese. Garden vegetable cream cheese means GARDENVEGETABLE cream cheese. Toasted means TOASTED. Whipped cream on your coffee means WHIPPEDCREAM. Catch my drift?
Traci M.
Place rating: 1 Redford Charter Township, MI
Horrible. Every time. The drive thru takes a ridiculous amount of time. Burnt bagels, if they even have them. Seems they are out of everything, all different times in the day. The staff is rude – consistently. Thought I would stop going but kept trying, til my latest coffee… completely cold. Don’t even bother. This place has been the same since it opened. No improvement on all fronts.
Beth S.
Place rating: 1 Dearborn Heights, MI
This place is horrible. The employees are lazy and dont know what they are doing. I live two minutes from this place and will go out of my way just to avoid it.
Lilly M.
Place rating: 1 Dearborn Heights, MI
This is the worst coffee place I have ever been too! They never get your order right, the coffee is always cold and for some odd reason it takes them 10 minutes to poor a cup of coffee.
Ian S.
Place rating: 1 Canton, MI
Slowest drive thru. Unbelievable.
Kristin C.
Place rating: 1 Dearborn, MI
DONOTWASTEYOURTIME! This place gives Tim Hortons a bad name. The only consistency at this Tim Hortons location is the long, unnecessary wait time and the incorrect order. Every. Single. Time. It doesn’t matter what time of day you go or who is working. The entire staff is a complete joke and could care less about their paying customers. Which is probably another reason why they are ALWAYS guaranteed to have run out of something. 15 minutes in the drive-thru line with one car ahead of you and you’ll still get the wrong order. I am not one to rate and review places however, this Tim Hortons location is so terrible I felt I needed to.
Judith W.
Place rating: 1 Dearborn Heights, MI
I was happy when they opened up close to home. Every time I go there they run out of anything I order no matter what time of day. I am done with this place! I never have any problem with any other Tim Hortons. They need new management and new people!
Zena D.
Place rating: 1 Dearborn Heights, MI
Horrible service !!! I wanted to add another drink to my order and the drive through attended wouldn’t add my drink he said he already took my order and can’t add it. Always a long wait when usually they have 1 car waiting at the window … Maybe they should hire managers that can manage
Lina B.
Place rating: 1 Dearborn Heights, MI
Slowest. Drivethru. Ever. Don’t come here unless u really have Time to waste on jus waiting for a cup of coffee. Coffee is sometimes great n sometimes it just tastes like water. I have water at home… Why am I paying for yours??? Donuts are only fresh really early in the AM– and the bagels are ok. Wouldn’t come here unless I had to.
Zeinab R.
Place rating: 2 Dearborn, MI
Coffee is sometimes good. The workers are slower than turtles. Don’t go through the drive thru unless you have 20 minutes to waste.
Debbie Z.
Place rating: 3 Dearborn Heights, MI
Sometimes their coffee is great and sometimes it just misses the mark and all you get is hot water! I like my coffee a little on the dark side — muahhhh! This Tim Horton’s is a newer one and appears clean enough. Usually I just get the coffee. I can’t start the day off without this necessary cup of java!!!
Emily L.
Place rating: 1 Southfield, MI
I love my Tim Horton’s so it saddens me to only give this location one star. Since I work down the street, I’ve been to this location numerous times. The first visit was horrible and I made the mistake of going again, hoping they were just having a bad day. Expect an unusually long wait regardless of what time of day you go, every. single. time. Then you can probably expect for them to get your order wrong. They seem to never be able to keep up with any of the baked goods and their donut selection is always extremely lacking. What gives???
Jeremy K.
Place rating: 1 Dearborn, MI
Pathetic staff, old coffee, even cold coffee, dirty restrooms and lounge, the parking lot is a disaster, and traffic comming in and out causes more problems than good, I live close enough to hear all the accidents caused by poor layout planning of the entry and exits of the parking lot. This place does not represent the Tim Hortons I enjoy.
Mario J.
Place rating: 4 Dearborn, MI
I like this place. Coffee is fresh and sugar to cream ratio is right on every time. That ratio is critical for enjoying the flavor. If it varies so will your day. Bad coffee makes criminals and is a known cause for increased rates of divorce. My marriage has seen some if it’s best days since this place opened up. We even have a child now. It gets busy so I may switch between drive-thru and inside.
Bella B.
Place rating: 1 Dearborn Heights, MI
I reviewed this place already but I just can’t keep quite. Why are they still open??? There has literally never been a time that I went and received what I ordered. Old coffee, rude staff. I don’t understand how this business is using the Tim hortins brand.
Lui F.
Place rating: 1 Dearborn Heights, MI
The workers are incapable of doing their job, why don’t they hire people who have at least some respect to the customer and some self awareness that their work carries Tim Horton’s name? Is it that difficult to get order of Iced Capp with whip cream & caramel drizzle in medium size, correct? I love Tim Hortons and this place is sadly but a shame. Please hire someone who can get order straight & sanitary conscious.
Shunda B.
Place rating: 3 Redford, MI
Nothing special really — I suggest going inside if it isn’t crowded. The drive thru is ALWAYS wrapped which also causing the parking spaces to get a little tight when you are trying to come in or leave. **Please note — i’m reviewing early hours between(6am and 7am) If you looking for fast service then this might not be the place — only due the fact its popular; customer service is good(never had a problem).