Crystal Springs Water

This company has provided the worse service possible to my office, is incredible how irresponsible they are, back in April I started service with crystal water to only received the worse service ever, I had to call the company 6 times in less then a month due to the water dispenser not being the correct dispenser we originally requested when starting service and when we finally got the water dispenser only the hot water work, that lead to another call to this company for a request of a water dispenser that was fully functional, they said next day would be delivered, the delivery rep comes in the office with 5 gallons of water and 3 bags of cups, (since we started service on 4−1−16 we were unable to use water cause all the dispensers that they delivered were broken or wouldn’t provide cold water), I ask the rep what is that we didn’t ordered any water or cups we requested a new water dispenser he replies well this is what I was given to deliver, I replied by saying no I do not need water I need a new dispenser and I was told it was gonna be delivered today, well the rep had no idea of what was going on, many more phone calls had to be made to the company that leaded nowhere we never got a dispenser that work, I requested (4 times) a call back from a supervisor or someone from this company who could help in this matter but no phone calls were ever received,
Well after a week of not hearing from anyone I called back and cancelled the service and requested for them to get there water and equipment back also requested another call from a supervisor because if I was never provided with a service I should not be charged for it, a month later today I received a bill, I call the company and ask for a corporate phone number, I was given a number were the person who answer the phone says nothing but hello!, I start explaining the problem he cuts me off and transfer me to a voicemail, I call back he answered and I explained I don’t want a voice mail I need to speak with someone without any replays he transferred me again to the voice mail–
Well I left a voice mail but with the horrible service they provide I doubt I’ll get a call beak
Pleas be aware of this place everyone they have the worse service provided by any company possible.

Awful company. The water itself was good, but water coolers we had both leaked or randomly stopped working. The company itself was just terrible. They left the wrong products several times over the two months we used their services. One time they missed a delivery all together, and then made up an excuse rather than owning up to the mistake. Their costumer service is possibly the worst I’ve ever seen.