L & M Self Storage

We found ourselves in need of some self storage due to the fact that we’re painting the entire interior of our house. In a past life I used to manage one of these facilities (not for this company however), so I know a little about the industry. This is a fairly new property, everything seemed pretty well in order on the outside and their rates were reasonable for ²⁴⁄₇ access, they were even offering one month free with a paid month, pretty good deal really. The reason I gave this particular facility 3 stars was mainly due to the office environment. My first impression was that it was very small (not a big deal), but there were two small kids playing in the office and a dog running around with the accompanying dog odors. Now let me fist say that we have 6 kids all between the ages of 2 – 11, so I’m not one of those that despises kids, just thought it was not quite the place and was a distraction when we were trying to discuss the rental contract. In addition to the two kids there was one goth looking teen sitting behind the counter, one trainee, and a lady that I’m going to assume was the manager, a lot of people for a very small office! The service was fine, a little hard to focus on what was being said at times, but average overall. I probably won’t have much interaction with the office after today (other than paying the bill), so other than the office environment I would recommend L&M so far (updates to come). By the way, they do offer indoor climate controlled storage for more sensitive items (electronics, etc) and the rates were reasonable across the board.