Dave Dennis – Chrysler, Dodge, Jeep

This review is for Dave Dennis’ auto repair service center. While the mechanics may adequately fix what is wrong with your vehicle and appropriately service your car, they are the absolute worst at trying to tack on extra unnecessary repairs and services to your automobile after your warranty is up.
From my observation: They have a couple women, perhaps mechanics, working the front desk to make you feel at ease, especially if you are a woman. Perhaps this is to make you think that you will be discussing your vehicle with someone of the same gender. If you come in for an oil change that costs anywhere from $ 19.97 to $ 40 not including alignment, wheel rotation, or anything else, but an inspection (which is NOT beneficial), you will end up waiting for 30 minutes before a mechanic comes out to tell you that they have found something wrong with your car. Oh and by the way, we have not finished changing the oil, it will be done in another 30 minutes.
No joke. Every single time. Funny thing is, there is something DIFFERENT wrong with my car every single time; yet I do not change a thing. They have told me that I need to change my power steering fluid, which reading online and consulting Jiffy Lube, you do not! They told me I need to flush my transmission fluid (before 50,000 miles); funny, Chrysler recommends NOT to do this. Uh oh, I have to change my brakes, nope, just fine.
Okay, so I know that they have a quota and they are supposed to upsell you, but at this particular automotive service center, they make it seem like a life or death situation. I ask, how bad is it? And they respond, well, we cannot say, but it could happen any time, like, as soon as you leave. And they do not give you enough time to talk it over and feel extreme pressure. One time I did pay for a new battery, even though I knew I should not have done it because they told me it failed a test and was not operating correctly. I thought to myself, uh, it works just fine and said as much. They asked me if I ever had problems starting the car and that it was an indicator. Haha, no! But I had a long trip ahead, so I opted to get the battery replace for safety’s sake. $ 120 later, I regret this decision because now my check engine light comes on and off all the time. Lovely.
Point of story. Do not go to Chrysler for your auto servicing needs. They are a money-​sucking business that does not care about their customers, just their quotas.