XFINITY Store

I went in prepared for the worst because 1) it’s Comcast, and 2) the other two reviews here.
Instead, I was greeted with really easy iPad check in. I waited a few minutes while they finished up with other customers.
I listened to the other 4 conversations happening and they were all really friendly, pleasant, and helpful. People were moving in and out quickly.
I got called up quickly, returning a modem I’d switched out. It was quick and easy, Erin was SUPER nice, and when I asked about the new voice remotes she said «oh sure, let me get you one». I told her I didn’t have one to switch out right now, she said it wasn’t an issue, no charge, and I could drop my other off anytime so they can recycle it.
The inside is spacious and easy, there are chairs and benches if you need to wait. The worst part is parking at Endicott Plaza, but I got lucky!
I’d absolutely go back again for any kind of equipment switching, etc. Really easy, convenient, and the hours are really great when you work full time.
The only reason it’s not 5 Stars is that it is still Comcast and they’re monopoly thieves and they make me insane.

Fuck you fuck you you you Fuck you fuck you you you Fuck you fuck you you you Fuck you fuck you you you Fuck you fuck you you you Fuck you fuck you you you Fuck you fuck you you you Fuck you fuck you you you
You bunch of fuckers

I went to the store to pick up my new equipment since I am a new customer and a Associate named Diana was so rude to me. She first told me that she couldnt find my account and then she said that the offer that I signed up for on the phone is wrong. She was so obnoxious. I am going to file a complaint against her to corporate.