Viktor Benes Bakery

I have tried an assortment of butter cookies here that cost a small fortune and were stale and tasteless. I brought them back and the Gelson’s manager shrugged and said he knew their bakery items were bad because they weren’t made on site. Refund with no questions asked. Why not try to improve? No apparent interest. Save your money and shop elsewhere.

Viktor Bene’s Bakery at Gelson’s Market did our wedding cake and I couldn’t say better things about a bakery! The manager, Ever Gonzalez, did such an incredible job in helping my husband and I decide on cake flavors. He put together an amazing tasting for us and we loved all the flavors we tried — it made it so hard to narrow it down to our final choices.
The cake is so moist and delicious. I am normally not a huge cake fan at weddings but Ever’s cakes are the perfect mixture of flavor and sweetness. The final outcome of the cake was beautiful too. We wanted something very elegant and simple and he did exactly what we had hoped for.
I would absolutely recommend Viktor Bene’s bakery to anyone getting married in Orange County. Not only is the cake delicious, the service given to us by Ever was superb, we will be back for all our future bakery needs!

I am sad to be writing this review as I expected better follow up service from Viktor Bene Bakery in Dana Point, CA.
My husband and I had a destination wedding in Dana Point in June. We flew out to have a cake tasting for our wedding cake with Ever, who I believe is the manager.
We sampled delicious cakes and I explained clearly we wanted the white cake with fresh strawberries and whipped cream on 2 tiers and white cake with strawberries and vanilla custard on the 3^rd tier.
I called 2 weeks prior to our wedding just to confirm the order as payment was made 2 months before and Ever told me everything was fine.
Our wedding cake was beautiful on the outside. Just the beach theme I asked for. But the cake itself was so disappointing! The cake was made with NO strawberries. I ordered a strawberry shortcake and received white cake with whipped cream. Blah. The cake was moist and good, but it definitely wasn’t what we ordered. I was disappointed because we flew out just for the cake tasting, ordered what we liked, and yet we didn’t receive it. We received the wrong cake.
I called after our wedding and Ever told me he will talk to upper management and call me no later than 2 weeks.
It has been 2 months now and no call back from him. Poor service.