Very, very, …very long wait times! Good luck getting help. Suggestion, …Run Away run far, far… away!!!
Carlos G.
Place rating: 1 Daly City, CA
Horrible customer service!
Monica M.
Place rating: 1 San Francisco, CA
Been a customer since 2003… got our phone plan here, never going back to this location again. Who manages this place? High school drop out? I know this sounds harsh but at least get your employees to pretend to care. We were ready to renew our contract, mom wanted iphone 4(not the 4s). Guy told us we had to wait at least 3 weeks for it… not true, that’s the standard wait time for the 4s, I know bc I have one! The iphone 4 is out at any major at&t store. She really wanted an iphone but the guy was trying to sell her an android… she doesn’t want it and it doesn’t matter that it takes better pictures! Apparently telling him in english and spanish doesn’t get through. I wouldn’t switch from at&t, but seriously hire better staff! We’ve been your customers for 8 years, come on! Thank’s to management at this store, no other employee will ever gain commission on us.