Traci Radford, MD

I got new insurance this year with the healthcare marketplace. I checked with the insurance company and Dr. Radford accepted my plan. I then called her office and was told she was accepting no new patients but I could see her P.A. so I made an appointment for the second week of January. I had to change my appointment to a later date so I could have her changed as my P.C.P. and wait for a new insurance card. The new appointment was for February 6^th. I called at the end of January to ask some questions about how much my office visit would be and was told someone would get back with me… they never did so I called back on February 4^th to check on the information. I was placed on hold and when the young lady got back on the line she informed me they had just decided not to take any new patients with my insurance plan. I asked her «if I had not called when would you have told me this»? She said they check insurance status 24 hrs. before an appointment and they would have told me then. So to recap… after over a month of staying in touch and jumping through hoops to change her to my P.C.P. they refused to honor my appointment. I am astounded by the blatant un– professionalism and the clearly prejudicial stance they have taken over «Obama-​care» insured patients. Don’t sign up to be on the plan if you don’t intend to take it. I believe that doctors must get something for signing up to accept the plan… whether compensatory or something akin to it. To be able to then recend that acceptance is unconscionable. I am tired of being treated as less-​than because I am insured through the marketplace. You should be ashamed of yourselves as upholders of the Hypocratic Oath.

Dr Radford has been my doctor for over 10 years. She actually listens and really cares. Her medical assistants are great as well as Joyce. The reception staff is frustrating but worth pushing through to get to a great doctor.

I haven’t been in Dallas very long, but already I was dissatisfied with the first doctor I encountered. Then my mom told me about Dr. Radford and associates, and I was very please. They have a great office space, very professional, very friendly staff and actually listen to the questions that you have. Highly recommend Joyce and Dr. Radford =)