Tom Thumb Food & Pharmacy

Do Not Shop Here… Rotting Food and Open Packages on the shelf’s, Out Dated Dairy Products and Sour Milk, Frozen foods that have been defrosted and refrozen in the frozen food sections combined with bad customer service and thugs selling drugs in front of the store with the «security guard» sleeping in a golf cart a few feet away– This is shopping Hell. Tom Thumb was a great store a long time ago, but not anymore. For your safety stay away from this store…

This is a store of which The Powers That Be should be proud: it’s clean, well-​managed, and hums with the efficiency of people who know what they’re doing. The staff is helpful and sincere, the management is focused, and the pharmacy is really, really amazing. The wine selection could be a bit deeper — and it’s certainly not expansive — but neither is it lacking or sparse. The beers are ample and varied — no disappointment there. I’ve yet to come to anyone there with either a question or concern that wasn’t instantly resolved. When one of the personnel in the store went out of his way to help (and I mean way out of his way to help), I contacted corporate to compliment him. I never expected to hear from anyone at the store, but within minutes, the general manager called to thank me. That is the kind of service we look for and so rarely receive these days: generous, personal, and sincere. Who could ask for more? Yes, there are bigger Tom Thumbs; yes, there are more extensive wine and beer selections, but I challenge anyone to find a store that is more caring and committed.

Unless you need bread and water don’t make the trip! I’m a fan of Tom Thumbs and can usually find anything I need there and more but that’s rarely the case at this location. More often than not I have to make multiple trips or some type of substitutions because they’re out of things. I just asked one of the cashiers if she knew who I could talk to abt the ordering and she just said no and offered no other assistance. Crappy assistance and Crappy selection. Even though it’s only 5 minutes from my house I won’t be coming back.

Best grocery store ever! So kind and friendly. They are always willing to bend backwards for you.

This is my go to store. Meat is always fresh! Fruit & vegetables are fresh. They have a starbucks inside (I can’t stay away from). A gas station outside on the parking, which is awesome because if you accumulate points in your Tom Thumb rewards card you get discount on gas. And staff is ALWAYS friendly! Over all, Tom Thumb is my favorite grocery store in oak cliff.

This store is an interesting collection of gentrification… you can always tell where you are by the food or product choices right? This place is no different… they have done all they can to merge the two worlds into one establishment. You will find a fair amount of international food choices as well as the «other» end of the spectrum with organic fru fru… I thought it was cool to see the mix. Serving the beer and wine is a change because of rules now… thank goodness they made OC wet!
All and all the store is clean and efficient with good choices, the only thing that turned me off a bit was the meat counter… something about it wasn’t inviting. Otherwise I think you’ll be pleased here.

Using the Tom Thumb savings card is always fabulous. Who doesn’t like saving money. Hello. I really appreciate the professional assistance at this store. And there are always incredible one of a kind finds. With more Organic items at a reasonable price is heavenly.

I live the staff but not the management. They are always out of the wine I like. The produce selection is not as good as it was, and the lines are always too ling. 5 deep each is just not something I want to deal with.

The Starbucks here is super duper slow. Expect to wait even if you are the only person. And they give you a little bit of whipcream.
The other down side is their deli counter for it is super limited and poor quality. I would rather go to krogers for cheese and central market deli meats.
But the rest of the store and its employees are amazing. I usually go here after 11pm and the staff is always ready to help and cheery.
There is a young women with a bob is the best. She always has a huge smile on her face and moves quickly. She tells others staff members what to with authority in the best way. The also have great dairy free and gluten free options.

In the Oak Cliff area, this is as good as it gets for now. They have everything that a well stocked Tom Thumb would have as well as a Starbucks with friendly service. The lines aren’t to long for groceries and there are plenty of employees in the store if you need help.
The only thing they lack compared to other higher-​end stores is an extended organic selection of both produce and staple items. They have some but the variety is limited.

Very nice store. Looks great from the outside and it looks great on the inside.

I love this store. I think its the best grocery store in oakcliff. I like the fact that everything is nice clean, bright, not crowded and organized and they usually have great sales every week. The Deli and bakery section is my favorite, I love that they have fresh pastry items and soups and sandwiches and a place to sit and eat.

Ugh. I know this is probably the best grocery store in Oak Cliff. But that’s like saying that influenza is the best virus. I guess I am kind of a food snob, and a few years shopping at Whole Foods when I lived on the other side of the river really gave me high expectations.
The Pros:
They are super friendly. They do carry my fave greek yogurt, though not my fave flavor, they are close, always open and the fried chicken at the deli is smack-​yo-​mama-​good.
The Cons:
The produce is meh. There is usually one item I find that is rotting and attracting fruit flies. I can’t bring myself to buy meat there any there since I found a fly crawling around on top of the beef inside the cooler. Ewww…
have twice asked if they could stock a thing that I would buy regularly, and was told no. They told me they can’t buy things that might not sell in case they go bad. How can I show I’ll buy it if they don’t carry it?
Since I moved into the ‘hood, they have improved a lot. I hope it keeps getting better, and I bet the HUGE beer and wine selection are certainly generating more revenue.

NOW SERVING BEER AND WINE!!!
And boy what a selection they have!!!
This new law making Dallas wet, is really coming in handy.
That is all.

Moving into a new apartment after having driven half way across the country there are a few things you need to stock the place. The few days I was in Dallas helping my side kick settle in we hit the Thumb a few times.
The store was very clean and had a nice selection of everything we were looking for though not necessary the brands we wanted, I think that was more a regional thing though. One thing I did find odd and it scared me a bit was the fact that they had cottage cheese on clearance, there’s just something wrong about that in my book but other than that I was OK picking up things at the Thumb.
As a side note if you spend $ 50.00 in the store using your Tom Thumb card you receive $.10 off your next fill up at their gas station, see I’m useful.