Studio Movie Grill

This is my go-​to movie theatre, and while sometimes the experience is fantastic, I have had one too many poor experiences as well. Tonight, my friend and I went to see Sisters at 7PM… so we thought. Apparently the times online and the times at the theatre were different, so we had to pick something else as Sisters had started at 6PM. We chose Star Wars! (My fourth time seeing it. No regrets.) We did the 2 for $ 25, and our app came out first. We got the Chicken Nachos, and they were alright. Truly believe that is personal opinion-​based since I am not a massive nachos fan. Our drinks didn’t come until after, and my friend’s was not what she ordered. Then, when the entrees came, mine was not what I ordered. To top it all off, I had to complain to our server about the woman in front of us who was on her phone for over twenty minutes. Not a single manager showed up to help. Luckily, the food was good as usual. Our server was apologetic for wait times, etc, but it still disappoints me that this happens every other time I go there. I’m not sure what exactly needs to be fixed, but there is something off. I really hope this is the last time I have a bad experience!

This is really a great Studio Movie Grill. If they added a DJ in the front area this could be a clubish Movie theatre concept. I ordered a top shelf Marg (just aged tequila and lime juice). It was bomb. Just like the ones I make at home. I think they called the bartender Jr. he’s good. We saw Creed and the movie was freaking awesome. The Theatre was clean as always. It’s the kind of place that you could come with friends and just chill at the bar before or after a movie.

I like SMG because I get to enjoy some food during my movie.
Here are the things I would change (if I were in management):
1) Fix the broken seats. There are several seats with cracked faux leather. It is not comfortable especially when it gets stuck to your arm.
2) Fix the broken seat indicators. They shine brightly in your face during the movie.
3) Either hire some more attentive wait staff or get your current waiters/​waitresses to do better. It takes half the movie to get a meal or beer or water. (Aka get here during the previews to order so that your meal will come out at the start of the movie.)
Other than those three things, I do enjoy this location. The food is a decent quality and it is extra helpful when you have beer/​wine specials.
Oh, and order your tickets on groupon! They’re only $ 5 that way. :)

The potato skins tasted two weeks old. Long Island ice tea watered down. Brownies and vanilla ice cream tasty hard to mess up! Movie great!

Ordered food and never got. When I confronted the person who took the order they complained about having to return my money. Then they wanted to smart off when I rounded the corner thinking that I was out of the area. So, when they were confronted again denied saying anything. The manager apologized and gave a make up pass. Still doesn’t put back together coustomer service. Find people that want a job. Movie was 5 oclock showing of Daddy’s Home. On this date.

Was my first time at this location of SMG and will never return or recommend. Went with some friends to the 8pm showing of Sisters. A fight almost broke out in the middle of the movie, with some men yelling and swearing. They finally left the theater after about ten minutes but of course ruined a good chunk of the movie for the rest of the audience. We had to ask three waiters for water, which we finally got towards the end of the movie. The last straw however was that my margherita pizza had meat in it. Who puts meat in a margherita pizza? How do you even accidentally do that? It was not listed as an ingredient in the menu, so obviously someone seriously messed up. Also, it was covered with some strange sweet BBQ-​type sauce — also not on the menu. The only positive part to our experience was that we were there on free tickets. Very disappointing first experience.

Worst, service, ever. They have 100 waiters and can’t be bothered to bring us a drink for almost an hour? All of our food came out together, appetizers and entrees, no silverware, and no drinks. I asked 8 people, no joke, 8 people and no drink. We will def not be visiting this location again.

Arrived in the theater at 7:40pm for an 8pm showing of Star Wars. At 8:30pm, no drink but the food arrived. Asked the server for my drink (swirl margarita) and was told they were handling it. At 9pm, still no drink. Cancelled my drink order and asked if they could at least bring me WATER! At 9:10pm, my cancelled drink arrived.
My check arrived in a timely manner though! Do not recommend this location. Atrocious service.

The food is good but don’t expect drinks to arrive in a timely manner or ever in our case. Had to get up after waiting for 10 minutes and asking twice for coffee creamer. Never got water which was asked for four times. We were going to order some dessert but just got handed to final bill with an hour left in the film and given the earlier experiences didn’t bother to try.

Really disappointed with the service we received recently! We went here to see a movie for my boyfriend’s birthday and ordered the 2 for $ 25 with an additional appetizer and dessert. The theater was, at most, half full, but the way the staff was acting, you’d think the place was packed!
First off, we received someone else’s appetizer who’d also gotten the chicken nachos. Furthermore, it was cold– not cool, but actually cold, like someone had just popped it out of the refrigerator. We weren’t offered any utensils with our meal whatsoever, so we were left making a mess of things with our hands.
Next, a server attempted to bring us someone else’s milkshake. Then, we were served our dessert before we even got our entrees and our other appetizer. By this time I’m wondering where our drinks are because I’m quite thirsty, and our entrees arrived some time after.
We tried on two occasions to tell a server that we had been given someone else’s appetizer, as another guest might be missing the random edamame sitting next to us. Eventually someone actually paid attention to what we were saying, but there was no «thank you» or «sorry» or anything in-​between. Every server we encountered, with the exception of the young man who took our order, was rude and acted like they were in a huge hurry, despite there not being a full theater.
Last but not least, we finally got our drinks after receiving everything else. Mind you, 10 – 20 minutes went by between receiving each item I mentioned, so we were very thirsty by the end of this, and to top it all off, half of the time our food was lukewarm or cold, with the exception of our entrees. There were also crumbs from previous meals in the seats as well as popcorn between the armrests.
Fortunately, we really enjoyed the film, so it wasn’t a total loss of an afternoon, but we chose this theater specifically so we could eat a nice lunch, watch a movie, and enjoy ourselves. All of this combined to put a damper on something that should have been a nice occasion, so I sincerely don’t foresee us returning.

Nice lobby and great team welcoming you to the movies. But once you get in the theater the waiters rush you to turn Order and turn the light out and rush you to place the order. If your lucky it comes back right. We had four people and only one drink came back. We ask three times and never got it. Ok they did not bill us but considering we did not get it they better not. The orders were wrong and lord don’t even ask for anything after they take order. Just eat out before you come to the movie you will enjoy it more.

If you love being sexually harassed and humiliated I would definitely recommend this location. The following conversation was had by group of waiters as I was walking past them. «Oh I though she was faggot but it turns out she’s a baby dyke,» said the first waiter. To which the second waiter replied, «No, she’s still a faggot».
So much fun.

I like this SMG because it’s well-​maintained and not crowded. Clean theaters are always a plus.
But the service is terrible. The theater is also horribly laid out for taking orders (for a 4-​row seat, the server took my order and my boyfriend’s order and then walked alllll the way up and back down to get to our 2 friends next to us). And we got our food 30 minutes after our friends even though we all ordered at the same time.
Annoying experience, especially if you’re trying to enjoy dinner and a movie.

Movie theatres that bring you whole bottles of wine, or pints of beer are new to me.
It’s as fantastic as it sounds. Seats are much more comfortable than the one over on Royal, and I like being able to pick my seat ahead of time online before I even leave the apartment.
The only issue, is that the LED stair lighting is damaged in three-​quarters of the theatres I’ve been in here, and if you’re sitting next to one of those dudes, it’s hella bright.
This has become our go-​to movie theatre.

This location puts all the other studio movie grill to shame! It’s a giant theatre, unlike the other SMGs that are tucked away around a bunch of other businesses and look kind of worn and run-​down. You can tell it’s really chic and modern as soon as you walk in, with a blue-​lit full bar directly opposite side of the entrance. There are plenty of bar tables and seating to enjoy drinks and catch up with friends before your movie starts.
I love that most of the seats are like the typical cushioned seats you would find at major theaters, instead of those weird roll-​y desk chairs at the other SMGs. Each seat has a maneuvering mini table so you can still enjoy food and drinks.
Overall, I had a great experience here. Seats are comfortable, the atmosphere was awesome, and service was nothing to complain about. I think this location really combines the best of both worlds, and I hope that the other SMGs will eventually transition to mimic this one!

Going to this studio movie grill was my first time at this new location and it was okay. There was a groupon deal which I bought right away because it was such a good deal! I was really impressed with bar/​lounge area when you first walk into the movie. I didnt expect it to be so nice and hip.
The theater room that we went to was one of the smaller screens because Magic Mike XXL has been out for a month. The room was so hot to the point where I was sticking to the seats AND I had to fan myself with the menu during the ENTIRE movie. My friend and I also ordered a bottle of wine which took awhile to make its way to us. The waiter provided good service but probably need to communicate better with the guys that deliver the ordered food items. I found it irritating when the waiters would close out all the tabs towards the end of the movie, they unintentionally block part of the screen. It isnt the servers fault but the layout of the stadium seats need to be improved without blocking the customer’s view of the movie screen. I’ve never had this issue at the Drafthouse Alamo.
Overall: I would only come back if I bought the $ 5 groupon deal and used it. Otherwise, my experience at this location wasnt great at all. I wouldnt recommend coming here.

4 stars due to wide, cushy chairs which my tushy appreciates.
The food is sub par, and so are the mixed drinks. The only time we sometimes eat is on a Wednesday when it’s all you can eat pizza for about $ 10. The pizza is as good as Pizza Hut, but nothing special.
There is a special almost everyday, but don’t expect «foodie» quality food.
The sound system is great. I also like that Groupon usually has a $ 5 coupon for this theater. That makes it well worth it.

I love that you can get the $ 5 groupon movie tickets for this place, but just recently found out that the groupon isn’t applicable for Friday and Saturday nights after 5pm anymore (nooooooo). But we still came on Saturday evening and only paid $ 10/​adult, which isn’t too bad.
This is our go-​to movie theater nowadays. My favorite thing about this particular SMG is that it’s not formatted like most SMGs. This used to be an actual theater, so each theater is big and the seats are arranged in stadium seating (up a big slope) as opposed to having multiple rows on the same level with the counters and tables. Basically, nobody is sitting directly in front of you at eye level.
In general, it’s pretty clean and has a nice lounge/​bar in the lobby. It does sometimes sell out opening weekend, so make sure to reserve your seats online ahead of time.

As much as I like the set up of the facility, I just don’t know if I can return knowing that something will always interrupt the movies due to technical difficulties or whatever the reason. We came on Christmas Day to watch a movie only for it to black out 11 times during the film. The manager was kind enough to give us free passes, but it seems to happen every time we come to this venue.
The service was okay but our food did not either get input correctly or they didn’t come out all at the same time.

HANDS DOWN!!! THIS IS THE BEST PLACE TO WATCH A MOVIE AT IN DALLAS!!! NO JOKE!!!
This studio movie grill is the best in Dallas Fort Worth. They have gutted out this entireh place from front to back and did not leave out one thing.
Now first off, if you are a social butterfly and enjoy a true movie/​dining experience this is where you want to go. When you first walk in, the lounge/​cocktail area is Huge. Its split into 3 spaces. A very nice sitting area on your left, one straight down the middle, and a little lounge area to your right!
However if you want a few cocktails before the movie begins, please look straight in front on you where the bar is super decked out! With plenty of seating and a great bartenders, you might mess around a be a few minutes late to your showing!
Now I was highly impresed with their seats. The best seats I have ever been to in a movie theater because of the way they have created space btw rows and your not seating by like 10 people. In our theater they have rows of 3’s, 4’s, and 2’s which is kind of cool. It wasnt like trying to jam as many seats into one theater as possible. So plenty of room!
The Sound System is the best sound system I have heard in years. We went to see Transformers and I just loved how the surround system!!!
This place did not disappoint! And please believe, this is the movie theather I will be going to going forward. Especially with groups!