Roma Shoe Repair

Sent in my boots for another heel and sole repair. I have had my boots re-​soled a couple times, and they were starting to look pretty rough.
To start, the price was great. At other places I paid nearly $ 100 for the exact same service, here it was much less; around $ 65.
Then when I received my boots back, I was blown away. They looked brand new, I didn’t think they could ever look like that again. I was very impressed with them and their work.

I came across a pair of Foot-​Joy Classics Lizard skin golf shoes. I wanted to convert these into dress /​casual shoes. After reading all of the amazing reviews of Roma’s I decided to take them here to be resoled. I picked them up and they looked good. Later I decided to add sole protectors. I took them to a local shoe repair place close to where I live. They informed me that whoever resoled these shoes did a lazy job. One of the shoes were stitched backwards. I don’t think the soles will fall off, but I wish Roma’s Shoe repair would take more pride in their work and take care of their customers. Here are pics of the shoes and stitching.

Class act! I live one block from a «D Best» shoe repair in Oak Lawn but drive 5 miles to Roma’s. Need I say more? Don’t waste your time or money anywhere else. I’m going to have them make my custom cowgirl boots when I’ve saved up too!

I highly recommend Roma Shoe Repair! As a small-​calved lady, I have trouble finding boots that fit my calves. I researched various shoe repair services in Dallas but after reading all the great reviews here, I settled on Roma shoe repair for the task of taking in the calves of one of my boots. For $ 45 and a 2-​week wait, my boots now look WONDERFUL and fit like a glove. I have never had boots fit me so well, and I am so impressed. The seams are perfect, and the boots don’t show any signs of visible alteration.
I trust this place completely and would happily return.

So happy to have found this place to resole my small collection of Lucchese boots. So far have had three pairs fully resoled, with one of them needing a welt repair as the side was blown out. Materials seem to be high quality, and really good work and always done within a few days and on-​time. And the price! Much better than some of the Western stores where I’ve actually been quoted as high as $ 125 (Pinks). Here it’s $ 65, which is great!

I’m a flight attendant and wear boots a lot at work with one of our uniform pieces. I had never had them shined before so one day in Chicago I stopped and got them shined because they were looking dull. By the time I had left the shoe shine place and walked back to the plane, maybe 10 mins, my BLACK boots had turned GREY. Grey. How I have no idea. I brought them here to Roma’s to see what could be done because I was afraid they were ruined. Much to my relief they look good as new! I also had a heel and toe repaired on another pair of boots and they look great.

Fantastic boot and shoe repairs. Fast, great work, and trustworthy. Genuinely enjoy dropping off my boots here because the owner is so charming and nice. It’s the only place I’ll go!

I’ve had a pair of boots made here, and another re-​soled. Great quality, terrific service, reasonable prices. Gonzalo does a great job. He says he buys leather from the same dealers that Lucchese’s uses. I’m sold, I get compliments constantly about the boots, and tell everyone about Roma’s.

This place is the BEST! I’ve taken in shoes and boots that looked like they were going to have to be thrown away and Roma’s made them look like brand new. They are quick and very reasonable on price! Definitely recommend this place.

Just picked up my custom bull hide boots. First pair. They were a little large, so Gonzalo asked for a couple more days. It has been less than 6 weeks since I ordered them. Perfect fit. Beautiful boots at a very reasonable price and excellent delivery time. Cannot recommend Gonzalo enough. Very professional as well as personable. Lots of custom boots on display and he’ll help you decide what you’re looking for. Very positive experience. I’m already talking about my next pair with him. Don’t intend to buy off the rack boots again as long as Gonzalo’s around.

Talk about friendly service! I just dropped in to get pricing/​see what all they can/can’t do… I ended up chatting with the owner? (I think) for about 20 – 30 minutes. He was friendly, funny and very knowledgeable! I’ll definitely be brining my shoes and purses here to be fixed… they do everything!

The best place to get your shoes fixed, re-​soled, polished, you name it!

Gonzalo is the best. Love my custom caymen and lizard boots. Perfect fit. I get compliments all the time on them. Next up some ostrich or buffalo.
I went to Denos in hp village for years. Denos is still great, I just like Romas better.

Ok, looks like I may have «jumped the gun» on this. I wore my «new» cream leather sandals about a week after I got them back from Roma’s and the leather finish started cracking!!! OMG
So emergency trip back up to the shop, taking along with me another pair of Frye sandals whose strap popped out. Mister Roma himself remembered the cream sandals and couldn’t believe the finish was cracking off etc etc whatev buddy just fix this pleeeeease! So he took it back no charge and the other sandal with the broken strap, I offered to give him the matching sandal so he’d know how to place the strap but he declined. See where I’m going with this…
So I come back a week later and I think they had forgotten about me because for some reason my cream sandals aren’t ready yet. Really? It’s been a week and you told me Wednesday, uh huh. Ten minutes later they’re done and I’m out the door. I get home and compare the fixed broken strap sandal to the original and lookey here, the strap’s been placed wrong. Gah. I’m so over driving across town to this place I’ll just take the dang shoe to my good old standby near my house to see if they can fix this stupid mistake.
Good news is my second time around cream leather sandals aren’t cracking anymore :)

Love love LOVE this place! I’m still wearing shoes I bought in 1995 thanks to Mr. Roma’s craft! And it’s inexpensive as well! I can’t remember exactly but I think to make my shoes brand-​new again costs something like $ 30. .. What a deal! I love this place!

Great job on my boots! Friendly service as well.

The service and expertise is the best in the area. I have taken many pair of shoes and boots and he has always been able to fix or clean up whatever I have done to my shoes. I have a pair of shoes that were stained after a little too much partying one weekend and I spilled quite a few drinks on my shoes. I guess after coming home in a haze I didn’t notice the damage to my shoes and threw them in the closet. It was almost a month later that I said why don’t I wear those shoes only to notice WTF is on my shoes they will never be the same again. I contemplated just getting rid of the shoes but thought why not try to see If Roma can repair my shoes. I am extremely glad that I took him my shoes he needed a few days but he was able to save the shoes and remove the stains without actually making the shoe look any darker. The shoes are light brown so it easily would have been noticeable if the cleaning would have darkened the shoe. I will no doubt be back and plan on letting people know how great my experience has been.

Great service, outstanding quality of repair. Gorgeous custom hand made western and dress boots. Extensive selection of exotic leathers.
Fast, efficient quality workmanship for everything from small repairs (heel caps) to custom hand made boots with tooling and monogram inset in the leather.