Pyramid Restaurant

Looking at the other reviews makes it seem like this place is hit or miss, it was a hit on the day we went. The pâté brulee was interesting in a good flavorful way. The pâté itself was smooth and creamy and the bruleed crunchy sugar top was a nice contrast to the savory buttery pâté. The grilled bread that came with it was good but buttery toast is hard to mess up. Our soups were nice, the fish was properly cooked but not outstanding. The pork chop was my favorite. It was juicy, well seasoned with a nice balance of flavors. The sides worked well but the chickpeas were overdone and a bit too mushy. Dessert was fine, prices are a bit high, service was great. I think the place is worth trying especially if you can find the three course meal deals around the internet.

The Fairmont Hotel has been a special part of my family for a long time. My grandparents celebrated their 50^th wedding anniversary there a few years ago, and my parents and I have stayed there many times. I always recalled the restaurant as one of the «fancier» places in Dallas and more old fashioned. So when I heard they brought on a new chef and developed an all-​new menu that is more accessible and modern, I decided to treat my dad to a nice dinner and check it out!
First off, the service was outstanding. The manager Jonathan made us feel so welcome, and our server Miguel was very friendly and attentive. We found a very well-​priced Pinot Noir (under $ 50!) and settled in for our meal.
The chef sent out an amuse bouche which was nice. It was a tiny cup of cantaloupe gazpacho. Perfect for the warm evening, and the perfect start to our meal.
The appetizers all looked so good, but we decided on the Pork & Apples and the deconstructed Banh Mi dish. The Pork & Apples was AMAZING! The pork belly was crisp but melt-​in-​your-​mouth tender. It was resting on little swipes of house-​made honey-​mustard (from the bee hives on the roof) and wilted greens. But the apples! I’ve never seen anything like them – the chef said they were canned apples. They have the texture and sweetness of baked apples, rolled in a caramel sauce and crushed pecans. Heavenly! The dish was a triumph of sweet and savory coming together.
The Banh Mi dish was a twist on the classic, with confit rabbit rillettes instead of pork pâté. You spread the rabbit on baguette, then top with the fresno chile aioli and pickled veggies and herbs. It was so fun and tasty!
I also got the Raw Garden salad, which is really cool because it’s lettuce-​free. Just hearty raw veggies sliced super thin and seasoned, so there was a lot of crunch and flavor. Very good salad!
For our entrees, I got the Shrimp & Grits and my dad got the Salmon. My Shrimp & Grits was outstanding! The blue-​corn grits were the perfect consistency and very flavorful. The shrimp were not wimpy at all, and tasted fresh out of the ocean. It sounds crazy, but one of my favorite things about the dish was the tomatoes. I’m not sure how they cooked them, but they had a really concentrated tomato flavor. My dad’s salmon was great as well, with a very crispy exterior – my only complaint of the whole meal was that it was a little overcooked (I like my salmon a little raw in the middle) but the flavors were there. Love the fresh sauteed veggies that came with it, too!
So at this point we were getting pretty full but having such a great time, and we couldn’t resist tasting some of the desserts (that’s what to-​go boxes are made for, amirite?) so I ordered the Ice Cream Sandwich and dad got the Bread Pudding. Let me tell you, I’m so happy I boxed up half of my dinner so I had room for dessert. The ice cream sandwich was spectacular! I’ve never had anything like it. The cookies were chamomile flavored, with lavender ice cream and blueberry compote inside. I loved how they presented it in a little wax paper wrapper. So cute! My dad’s bread pudding was super rich, but it was the ice cream on top that blew me away. I have no clue how they do it but it has this crunchy exterior, almost like it’s rolled in toffee? YUM! Also, Jonathan recommended some dessert wine for us to try with our selections and it was the perfect pairing.
At some point while I was slipping into a food coma the chef, Brandon, came and spoke with us. He was very warm and seemed genuinely interested in how we were enjoying everything. I gave him a high five and a thumbs up lol. I could hear other tables telling him how much they enjoyed their food as well. A table near us ordered a vegan pasta dish that looked very interesting – I’ll have to come back and try it next time!
We had such a great time and I will for sure be back to try some other things on the menu, like the Brick Chicken and the Pasta Carbonara. The prices are reasonable for such a «fancy» place and I could see myself coming to the bar for happy hour and a bite to eat.

Hubby made a 1,000 point reservation for a late dinner at Pyramid. He didn’t bother to research the place to see that it is located in the Fairmont Hotel. Not that being in a hotel is a bad thing-​just not preferable. But hey-​free valet is a huge plus.
I’ll cut to the chase: service was great and attentive. We couldn’t find anything on the menu that appealed to us but the bar cocktail menu had decent offerings. We were afraid to order off of the bar menu given that we were seated in the restaurant part. We ended up splitting the filet daily special as neither of us were super hungry. It wasn’t good but we didn’t complain.
I wish we would have researched the reviews first…

I bought the travelzoo voucher for a 3 course meal for two at $ 65.
I give this 2 stars because the staff is friendly, service was all right, and the atmosphere is nice.
I expected a lot more from the food considering this place looked like it was a fine dining establishment.
My boyfriend’s lamb shank was bland. The grits were cold.
I ordered the Market Catch and the smell of fish was so pungent I’m not sure why I even took my chances eating it. I ended up getting sick around 1am that night.

My daughter and I went to this restaurant our first night at this hotel. It was our first time in Dallas and we wanted a good meal to celebrate. We both ordered the shrimp and grits. The dish sounded wonderful but turned out to be a nightmare. The dish presented with lovely-​looking, huge shrimp, okra, blue corn meza, and jalapeño cheese. However the okra was so over cooked that it had the consistency of paper and the shrimp had not been cleaned adequately so they were filled with gritty sand which ended up throughout the grits. Yuck! Seriously! This ended up being one of the worst meals I’ve had this year. My advice: avoid this restaurant.

I’m not from the area, but chose this restaurant due to the 1,000 point offer and would definitely come back if I didn’t get any points my experience was so amazing! I didn’t realize it’s inside a hotel, but paid $ 14 for Valet and the guys did a fantastic job with my car and dad’s Hellcat (if you have a sports car or a low one be careful cuz it could scrape). Our server Miguel was super friendly and a wonderful server, he seriously went above and beyond! We ordered the Grouper Ceviche which tasted so fresh and the Tomahawk was so flavorful I’ve never had anything like it. We didn’t order any dessert since nothing tickled our fancy, but Miguel was sweet enough to bring us some Macaroons. Oh and I forgot what brand wine dad ordered, but he said it was the best Pinot Noir he’s ever had.

Located within the Fairmont Hotel is Pyramid Restaurant. To me it doesn’t look like much of a restaurant, it more so resembles a typical hotel bar. Small area situated in the lobby of the hotel. Decent size bar with a few tables and chairs. The food looked okay but we only came to drink. Beers were in the NY price range (surprising), cocktails were expensive. Service was great. Our waitress was very nice and personable. Not a bad place if you’re just looking to relax for a bit.

Good atmosphere, great food, good location. Work in the area and come here often for work events

The steak and muscles are definitely a 5 star value. The desert is a 3 and staff is a 4.

I agreed to post an update. As previously stated, I did reach out to the restaurant for an explanation. I heard from the Exec Chef and quickly returned the call. I actually made multiple attempts to reach him and there has been no response. I’ll assume the case is closed.

So frustrating to pay these prices for really poor service. I truly felt like the invisible man. I asked for tea with no lemon it came with lemon. I asked for harvest vegetables instead of mash potatoes my filet came with mashed potatoes. My beverage glass remained empty for most of my meal. It continued to remain empty while I waited 15 minutes to get my check.
The filet was OK. I had had a filet at Dakota’s last night and the difference in preparation made this mediocre piece of meat seem extraordinarily disappointing.
Now to make things worse the waiter says he cannot produce a bill and has asked me to simply provide my room number for billing my meal. Very low class.
Long story longer they comped my meal which was very nice. I just wished we had had a better experience.

Excellent foods and services — warm welcome from Valet Parking to front desk. chef Anthony prepares great appetizers and main courses. Waiters are friendly and made me feel like home, especially Miguel. The 32oz Tomahawk Steak is Magnificent !!

Just had the most amazing dinner. Wine selection is wonderful. Alvacado soup was rich with garlic. The steak with curisco sauce and mash was the
and…you cannot leave the pyramid without trying their West Texas pecan desert. I’m convince that I went to heaven.

We went here for Dallas Restaurant Week for lunch because it was one of the few restaurants that offered lunch and because its menu looked the most promising out of the ones that did. The restaurant is located in the Fairmont Hotel. Our receipt at the very end said that your parking is free if you eat here but we parked in some open lot that wasn’t free so we had to pay $ 10. Boo.
It wasn’t crowded at all, not even a bit, when we went which was nice. We had a very pleasant waiter who took care of us very well. I wish I remembered his name because he was such a patient waiter. I ordered the BBQ pork flatbread, the grilled NY strip steak, and the chocolate brownie cake.
— BBQ pork flatbread was really good! It was a good portion too considering it was just an appetizer. Not too heavy on the BBQ sauce which is normally always an issue.
— NY strip steak was alright. I asked for rare because cooks always tend to be cooked longer than I want and that’s exactly what happened. My steak was medium rare and even closer to medium if anything. It was a very mediocre steak, and they tried to take a spin on it by putting a slab of this English Stilton compound butter on top, which is something along the lines of blue cheese and butter put together. The blue cheese is very strong and it doesn’t exactly go with the steak in my opinion, but it’s interesting and would be enjoyable with any other dish. It came with a very simple salad and some truffle fries.
— Chocolate brownie cake exceeded my expectations. I was expecting a brownie or a cake but it was more like a thin layer of brownie with some chocolate ganache on top. The brownie part was okay but I love ganache so it came out to be delicious anyways.
The service here was just exceptional. Aside from our waiter, the cook even stepped out to greet our table and see how the food was. That literally never happens to me. Also another plus, the waiter volunteered to take a picture for us without me even asking. That also never happens.

You want SERVICE?! Friday Night was a well-​oiled-​machine. Gustabo, is easily the most refreshing Table-​Bro I’ve ever ‘hung out with while eating’!
The Steak. It’s expensive. It’s good.
Drink are bomb-​ass, for sure.
Nearby table-​peeps were legit AF.
DESSERT!
Ban-​fos? Yup!
Pral-​tart? JES’ZIR!
A BUNCH OF MILLIONS STARS!
~rh
P. S. Hold on! Gotta pay…

This place earns 3.5 stars
4 stars for food
3 stars for service
Went here using a Travelzoo voucher. If I’d known how much $ 125 worth of food would purchase, I would’ve brought my friends along as well. We started off with leek soup — thick and creamy; quite delicious and pork belly, which melted in your mouth. The entrees were well-​made as well (cobia and fillet). One of my disappointments was not having enough time to try their desserts. Another disappointment was not having scallops available. Last disappointment was the moscow mule I ordered. It was terrible and NOT served in a copper mug. The so-​called ‘mule’ was sent back for a wine instead. Service was a little rough, our waiter seemed very antsy and couldn’t stand still. Overall, go and try the food, but beware of the drink cocktails.

The restaurant gives off a classy feel, but everyone were dressed very casually, shorts and jeans. After taking our drink orders, we waited longer than normal before our order was taken. We had Crab cakes for appetizers, which was a little dry, but not too bad. My fiancée ordered the 8oz steak and I had the 12oz ribeye. She ordered her steak medium-​well, but it was clearly overcooked and very dry. My ribeye was suppose to be medium, but was at least medium-​well, but wasn’t too bad, just under-​seasoned. If the steaks cost no more than $ 30, I would have given this place a better review. But for a classy restaurant in a 4-​star hotel, this place deserves no more than 3 stars.

Love the comp valet service since it means you can leave your house straight from the garage and run straight into the hotel without being blasted by the Arctic cold winds.
Food: The chicken liver mousse (loosely called pâté in French cuisines) was WONDERFUL. It was out of this world heavenly bliss. I dreamt about it again last night. The texture was so soft, the pâté melts into your mouth with subtle taste of sweetness creamy buttery goodness flavor. But, other than this dish, everything else was very underwhelming. The crab cakes were barely edible, please just take it off the menu. The lamb chops, which is usually my favorite dish, weren’t up to par, it tasted odd. The steak was also very bland.
Service: can’t get any better!
Ambiance: super chill and class, get those lounge tables.
Overall: I will come back, go straight to the bar, get my pâté and a glass of wine.

We saw it on travelzoo so we decided to give it a try.
Yeah…bad decision
We ordered the Scallop appetizer, Crab Cakes, Grilled salad, Tenderloin, Short Ribs, and 2 desserts. The only things that I would put in my mouth again are the actual tenderloin and short ribs meats themselves. Those were pretty tasty. Everything else that I mentioned included the sides on the plates were utterly disappointing. You couldn’t pay me to eat them again, especially the crab cakes and the desserts… wow vomitous.
Host, waiter, and the valet (you have to) services were good. Décor was elegant and atmosphere was quiet and romantic for a lobby restaurant. But ultimately the food is the most important factor and we would not return again

It’s a shame the Pyramid has such a «lobby restaurant» feel. It’s really excellent. I bought a Travelzoo deal for $ 65 which entitled us to $ 125 of food excluding drinks. I was apprehensive and thought there would be some hidden charges but there weren’t and it was simply a great deal. I ordered from the 3 course menu. I ordered the Apricot risotto, salmon entrée and apple tart dessert. All were hearty and wonderful. My boyfriend ordered the scallop with lobster ravioli appetizer, squid ink linguine with grilled shrimp and candy bar dessert, which he enjoyed very much. The food and service were wonderful. The restaurant wasn’t crowded on a Friday night. I recommend trying the Pyramid especially when the Travelzoo deal rolls around. I believe valet is free if you eat there.