Mandalay Apartments

This place looks nice now with the new paint but don’t let it fool you! We have to have our apartment sprayed almost every 2 weeks due to ants and roaches. I do my best to keep my home clean and never leave food or dirty dishes in the sink but the roaches keep coming. Also every day is a challenge having to find parking. They have a limited number of FREE parking spaces and right now about 12 spots are unavailable due to construction. Expect to drive around for 10 minutes looking for a place to park. Oh and hopefully you drive a smart car because the parking spots are extremely narrow. So expect to struggle (also dents) with parking unless you are willing to pay $ 35 for a parking spot. There is always dog feces all over the complex and in the summer heat is smells horrible. Also don’t get an apartment near Adventure Landing or else you’ll hear them over the loud speaker all night. This place is not at all what I expected but I have to wait until my lease expires. So be warned about this place.

I lived here for a year and believe me, I was counting down the days until my new lease elsewhere started.
I had massive issues with everything, from neighbors who made my apartment reek of cigarettes (had to wash every piece of clothing I owned when I moved to get the smell out), awful appliances, bad studio design that resulted in me having to LIFT UP my oven in order to open my own dishwasher, and annoyingly large charges for everything from having a cat (few hundred $ fee before moving in, extra deposit, and $ 15 extra a month on your rent.)
Management changed multiple times, until the day I moved out, which was the first day a new company that had bought mandalay out took control. They were competent which is a massive improvement over the old, and had already set about fixing things like the constantly broken gates. The SOLE reason I gave this two stars and not one was because at least they seem to be fixing things, and at least the old management would fix things after multiple calls and angry office visits.
Maybe it’ll improve, but for now keep away. They also jacked prices up wildly in the last year.

This place is not even worthy a star.
They just put all your water bills and letters outside your door. Two of my packages lost and they said they were not responsible.
They were rude to tenants and even asked you to leave when they did not agree with what you had said.
The place is on Coit Rd and near UTD. But there are a lot of empty apartments.
STAY AWAY FROM THEM. The manager Sherri is terrible. You have to pay a lot of money after you move out.

DO NOT MOVE IN HERE. I’m about to move out at the end of the month and I am thankful to get out of here. I currently have raccoons in my attic and I have called the office THREE TIMES to ask them to call animal control to get rid of the raccoons. They said animal control was going to be by today to remove them. Right now, I can hear the raccoons running around and scratching at my ceiling. Parking is horrible. Many parking spaces cannot fit my Durango so I had to pay an extra $ 15 dollars in order to get a parking spot close enough to my apartment. My sink and bathtub have been peeling ever since I moved in. They only painted over problems before I moved in. These apartments are not worth what they rent them out for.

Hey I lived her for two years now. I just got robbed again. Back gates always broken and wide open for people to come in, steal and get away. This place is way too over priced. Refrigerator constantly leaks (Old cheap model) despite constant repairs. The microwave is the size of two of my anatomy text books and never really heats my meals up enough. (You can check the Dallas policy report yourself, how many times have the cops been to the complex in a year? It’s really absurd!).
My apartment lights burnout a week after i moved in and I told management. They told me they are not responsible for them. It’s absurd, I pay 750 a month for a single!!!
Besides being robbed twice, there’s never parking at night and in the morning traffic, it takes forever to make a left turn out on Coit.
The management does not care about the tenants and I keep getting solicitation by shady individuals.
Bottom line: this place is not safe, if you want to live here you need to provide your own protection because the cops won’t get here in time.

Do not waste your time! Having lived in various apartment complexes over the past 10 years, I can say that this is by far the worst experience ever. To start with, the leasing agent that I deal with is dumb as a sack of rocks. By some stroke of misfortune, she is the only one who ever answers the phone. Her idiocy has cost me money twice. She gave me the wrong apt number on move in, so I had electricity setup to the wrong apartment. She then told me I’d have a washer and dryer the next day…2 weeks later I finally got what people in a third-​world country might consider a decent w/​d. Of course I still had to pay for the 2 weeks I didn’t have it. The parking situation is absolutely deplorable. There are probably 20 uncovered parking spots to chose from, as nobody in their right mind will pay the exorbitant amount they charge for a covered spot. There’s usually about a 5 minute window during the day when you might have a chance to park somewhere that won’t get you towed. Needless to say, there’s a lot of hiking involved with living here. I hope your not one of those spoiled types that expects the hot water to work all the time. At least once a week I’m forced to either forgo my morning shower, or deal with teeth-​chattering cold water waking me up. The «security» gates sit wide-​open 90 percent of the time. Crime is also a problem, where nightly car break-​ins are the norm. All in all this has been a horrible experience, and I can’t wait for the nightmare to end. Do yourself a favor and pass this one right by. Greedy bastards.