This is the worst jack in the crack I’ve EVER been too and I should know I don’t like cooking, anyways seriously every time I come here they always have a bad attitude at the window, I understand I don’t want the bitch to kiss my ass but at least don’t be rude and so damn obvious with the damn attitude ! I definently will not be returning to this jack in the crack !
Jessica H.
Place rating: 1 Dallas, TX
Wow! I honestly wish I could give negative stars for this horrible excuse for a restaurant chain. My friend and I went through the drive through 6÷9÷15 around 11:50AM for some lunch and the person taking our order was not listening at all to what I was saying. We had to separate orders for the same car(two credit cards) and I very specifically said«we will take a number 10 with MEDIUM curly fries and a diet dr. pepper.» She then asks two more times what size and what type of drink. The real fun started when we pulled up to pay. She refused to hand me the soda because my friend was fishing in her purse for her card and the worker would not hand it over until she had payment evidently. So I handed her the card and she handed me soda with two straws and the lid not properly attached. Between her releasing the soda and me trying to grab it and the straws the top came off and half of the soda ended up in my lap, the outside of my car and the inside of my car and seat. Diet Dr. Pepper everywhere and I had to return to work soaking wet and sticky. To say the least I was furious. She then asked me for the payment for the second order. I very calmly told her that I should not have to pay since she just dumped a soda all over me and my car. The worker said she was sorry and then again requested payment. I asked for the manager and his name was Leo. I told Leo that I should not have to pay because of what happened and he had zero sympathy or «im sorry» …just said that he would not comp the meal… only give me a discount. I told him that it would cost me $ 99 at least to get the soda out of my seat and the door panel. Not to mention in the buttons for my power windows and he said again that he would offer a discount. That discount totaled $ 2.27 — from my over $ 8.00 meal. I can safely say this place is a disgrace to the Jack in the Box name. The sandwich was ok but the onion rings were disgusting and were thrown away. I will never be returning and you can bet I will be seeking payment for my car cleaning.
Joey D.
Place rating: 1 Dallas, TX
Horrible service! Dirty restaurant. The guy at the counter was eating the whole time he took our order. When he spoke to us, his mouth was full. Other customers who came after us had to yell for attention. While we were sitting there, someone drove up and refilled their own cup with soda without even paying, then left. The workers did not even notice him.