GameStop

So I pre ordered Black Ops 3 early in the week, the was a Lil dick head employee who talk me into pre ordering talking, all you have to do is walk in show your receipt and get your game. So early Thursday I get a text from this shitty ass gamestop saying that they are having an early release of the game between 5pm and 11, I go to the store at 530 to get the game and the dick head takes my receipt and puts a sticker on it and says ok guy come back tonight at 11 to pick up the game. I asked about the text I was sent and dick head is like we don’t send out texts msgs about games. So I’m like whatever I’ll just come back and get then. I get to the store and there are ppl lined. They called ppl who pre ordered and made 1 group and started letting ppl in a few at time. Then the dick head starts letting ppl in who didn’t pre-​order before ppl who had been in line and pre-​ordered. All I can say is fuck gamestop. If ur a gamer order online do not go to this store it’s the shittiest gamestop I’ve ever been to. That place will not get anymore of my money. Just in case u don’t know the store it’s on Frankford near the north dallas toll way near Albertson’s. Fuck gamestop

I was immediately helped upon entering the store.
I was in and out in no time.
The staff (Zachary), was very knowledgeable and quick to answer any questions my husband and I had.
They had exactly what we needed and we were completely satisfied with our purchase.

Friendly staff, but poor experience buying 2 different video game systems
1^st was a used Wii, which was a gift to a sibling. The Wiimote cable was nearly chewed in half and hanging by the wires, completely non-​functional. Sister had to convince a different Gamestop to take it back due to location, big hassle
2^nd was a used PS3: Pricing was a flat amount on the older models, despite varying storage capacity, eg. the 8 gigabyte model = 128 gig model = $ 200. I specifically asked the employee if any were the uncommon «backwards compatible» models that would play my old PS2 games as well. Employee indicated that the 8 gig model was the only one, so I bought it. 6 months later I try to boot up Tekken Tag and of course, it doesn’t work, the system is not backwards compatible, and I basically got tricked into taking the lowest end console they had, for the same price.
I don’t usually write bad reviews, and was (obviously) willing to give them a second shot after buying the bad wii, but ²⁄₂ bad experiences is worth a write-​up on here, in my (frustrated) opinion.

It’s small and to the point. I had fantastic customer service. I was greeted immediately and helped extensively. They are very knowledgeable about pretty much every single game. I was happy with their service and their return policy.