Focus Pointe Global

Had a great experience doing a research study here recently. I’d recommend this company, for sure. I wish I qualified for more studies…

Overall, a pretty good place for research. It’s quite (though we were the only clients there that day) and the recruiting was great. The food (TX BBQ) was OK, not bad but not the best either. Their rooms are huge so it was nice not to be stuck in a small viewing area (no-​one likes to sit right next to each other these days) so it was nice to be able to spread out a little more. One suggestion for the team there is that please make sure your internet system is up and running. And if a client comes in and shows you that it’s not (using multiple devices as an example it not working) please take their word for it and not pull an attitude that the client doesn’t know what they are talking about. It turned out that the whole system was down and need to be reset. They got it up and running but only after 3 – 4 conversations and about 1 hour and 15 minutes later.